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HomeComplaintsAnonymous Casino - Player’s deposit has never been credited into his account.

Anonymous Casino - Player’s deposit has never been credited into his account.

Closed
Our verdict

Player stopped responding

Amount: $43

Anonymous Casino
Safety Index:Very low

Case summary

The player has deposited money into his account, but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago

I SENT THEM 43$ BITCOIN(46$ BEFORE FEES)

IVE EMAILED THEM SEVERAL TIMES, SHE REPLIED FOR THE TRANSACTION ID AND IVE SENT HER IT IN A EMAIL SEVERAL TIMES


IVE NEVER HAD ISSUES HERE BEFORE THIS LAST MONTH Has been very weird i just want my money posted to my acct


its been deducted from my account!!!!

very upset

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4 years ago

Dear Catpaw94,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. I hope I understand correctly the deposit hasn't been credited to your account. Could you please advise if you made any successful deposits via this payment method in the past?

Is there any other communication between you and the casino, that you could forward me? My email address is [email protected] (or you can post it here).

Looking forward to hearing from you.

Best regards,

Kristina

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4 years ago

yes ive withdrawed deposited but the last 3 deposits i havent seen the first one was 7/4 and they said it was not enough, same with the following it was 8.50 (each in litecoin) now my 43$ one just missing il email you the transaction id and screenshots

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4 years ago

Thank you for your reply, Catpaw94. Unfortunately, I haven't received any emails from you yet. If there is anything else we should review, please, forward it as soon as possible, so we can move forward with this complaint.

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4 years ago

Dear Catpaw94,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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4 years ago

Unfortunately, we’re forced to reject this case because the player has stopped responding to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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