Anonymous Casino - Player’s deposit has never been credited into his account.

I SENT THEM 43$ BITCOIN(46$ BEFORE FEES)

IVE EMAILED THEM SEVERAL TIMES, SHE REPLIED FOR THE TRANSACTION ID AND IVE SENT HER IT IN A EMAIL SEVERAL TIMES

IVE NEVER HAD ISSUES HERE BEFORE THIS LAST MONTH Has been very weird i just want my money posted to my acct

its been deducted from my account!!!!

very upset

Dear Catpaw94,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. I hope I understand correctly the deposit hasn't been credited to your account. Could you please advise if you made any successful deposits via this payment method in the past?

Is there any other communication between you and the casino, that you could forward me? My email address is kristina.s@casino.guru (or you can post it here).

Looking forward to hearing from you.

Best regards,

Kristina

yes ive withdrawed deposited but the last 3 deposits i havent seen the first one was 7/4 and they said it was not enough, same with the following it was 8.50 (each in litecoin) now my 43$ one just missing il email you the transaction id and screenshots

Thank you for your reply, Catpaw94. Unfortunately, I haven't received any emails from you yet. If there is anything else we should review, please, forward it as soon as possible, so we can move forward with this complaint.

Dear Catpaw94,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player has stopped responding to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.