Anna Casino Review
Matej N.
05/2019
Safety Index
User feedback
0 review
05/2019
05/2019
Anna Casino has been closed and no longer operates.
Anna Casino was tested by our casino review team. They used our casino review methodology to look at its strong points and the areas that need work. Our team checked the casino's Terms and Conditions, licenses, player complaints, support, and limits. They used these to find out if this casino is safe and honest or a risk to players.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Anna Casino scored a Below average Safety Index of 6.3, which makes it a suboptimal option for most players in terms of fairness and safety. Keep reading our Anna Casino review to learn more about this casino and decide whether it is a good choice for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Anna Casino, we thoroughly read and reviewed the Terms and Conditions of Anna Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
According to our approximate calculation or collected information, Anna Casino is an average-sized online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include Anna Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
Taking into account all factors in our review, Anna Casino has scored a Safety Index of 6.3, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Anna Casino during our review.
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 2,183 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Sadly, our database currently has no user reviews for Anna Casino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
Anna Casino is owned by Glitnor Marketing Ltd. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Anna Casino holds licenses issued by licensing authorities in these countries or regions: Malta (Malta Gaming Authority), Sweden (Spelinspektionen).
Anna Casino accepts deposits via 8 payment methods. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, Trustly Pay, MuchBetter, UpayCard.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 28,000 per month | No win limit |
When reviewing online casinos, we collect information about their customer support and language options. The table below lists the language options at Anna Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| Finnish | |
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| Swedish | |
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| Norwegian | |
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Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Anna Casino, account problems, withdrawals, or other issues, it holds significant value for us. Based on the test we have conducted, we have rated the customer support of Anna Casino as fast and professional.
Anna Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Craps and dice, Keno, Scratch cards.
Games from 5 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Play'n GO, Yggdrasil Gaming, Aberrant Gaming Suite.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from Anna Casino:
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Anna Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 3 complaints from other sources.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Verified
Verified
We do not have any complaints about Anna Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Explore the game selection available at Anna Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
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