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African Grand Casino review

Casino closed

African Grand Casino has been closed and no longer operates.

Browse recommended casinos
Endorphins PTE LTD
2018
> $1,000,000
No license
OverviewUser reviews3Safety Index explainedDiscussion3

Casino closed

African Grand Casino has been closed and no longer operates.

Browse recommended casinos
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
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African Grand Casino Review

In this review, African Grand Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. African Grand Casino has a Low Safety Index of 4.6, signifying a low standing in terms of fairness and safety in accordance with our methodology. Keep reading our African Grand Casino review to learn more about this casino and decide whether it is a good choice for you.

Is African Grand Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our African Grand Casino review, we extensively examined and analyzed the Terms and Conditions of African Grand Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Considering our estimates and the factual data we have collected, African Grand Casino appears to be an average-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we are aware, no relevant casino blacklists mention African Grand Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

On the whole, also considering other contributing factors in our assessment, African Grand Casino has achieved a Safety Index of 4.6, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.

Note: According to our records, African Grand Casino is related to 3 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of African Grand Casino.

Terms and Conditions of African Grand Casino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of African Grand Casino to be unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about African Grand Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 1 complaints directly about this casino in our database, as well as 10 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,751 black points in total, out of which 1,779 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

African Grand Casino user feedback and reviews evaluated

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 3 player reviews so far. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company data

African Grand Casino is owned by Endorphins PTE LTD and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

As far as we know, African Grand Casino does not hold any official gambling license.

Payment methods, win and withdrawal limits

African Grand Casino supports 11 payment options. This includes: Mastercard, VISA, Bitcoin (BTC), Bank transfer, Instant EFT by Swiffy, Litecoin (LTC), Changelly, Ethereum (ETH), Tether (USDT), Binance Coin (BNB), Bitcoin Cash (BCH).

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
ZAR 20,000 per week No win limit
ZAR 80,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at African Grand Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at African Grand Casino, managing your account, withdrawals, or other matters. African Grand Casino has a good customer support, judging by the results of our testing.

African Grand Casino casino games and slots

African Grand Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Keno, Other card games, Crash games, Other games.

Games from 1 casino game provider are available. This includes Realtime Gaming.

African Grand Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 1 bonus from African Grand Casino in our database:

  • 200% up to R10,000 and 30 extra spins

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
No live games
No poker
No craps
Keno
No scratch cards
No eSports betting
Crash games

Language options

us
English website
us
English customer support
us
English live chat

Game providers

  • Realtime Gaming

Positives

  • 24/7 Customer support
  • Mobile casino application for iOS and Android

Negatives

  • Limited responsible gaming options
  • Live dealer games are not available
  • Only one game provider
  • Low monthly withdrawal limit
User reviews (3)

User reviews of African Grand Casino

This is a place to share experience with African Grand Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 1 year ago
Will not be playing there again. Payment on winning are slow they do not pay out more than R3000 at nonce. I now have an issue over a deposit that was mad and not reflecting send through proof of payment the refused to reimburse the money even with the pops send. The customer care do not really talk to you you get the same standard answers from all of them no one makes an effort to help you.
  • Bad customer care
• 3 years ago
This casino is a fraud. They robbed me the money that I won after completing their so called wagering requirements. I forfeited the rest of the money that I made and I was left with my 10x winnings as they said. But after that I played and then won more money from that, but they say I also forfeit that also. But one of their agents assured me that the money I was making was mine and that I was not going to forfeit it like the first one. But now they are refusing to give me my money. This casino is a complete scam

  • They are a scam
• 4 years ago
As soon as you make even a R1000 on African Grand casino they block you from all bonuses and even your points. They are really a bunch of thieves.
  • None None None None None
  • Thieves TThieves Thieves
Safety Index explained

Safety Index of African Grand Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of African Grand Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low4.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Unfair terms and conditions

  • Bonus policy and related restrictions may apply even after meeting bonus wagering requirements
    T&C copied from the casino's website (in English):
    Read more
  • Unreasonably short time frame for providing information within KYC processes
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Casino voids gaming account balances after less than one year of account inactivity
    T&C copied from the casino's website (in English):
    Read more

Other factors

  • Operates without a license
  • Low withdrawal limit: R80,000 / month

Complaints about African Grand Casino and related casinos

(6)
6All0Opened1Unresolved1Resolved4Rejected

Complaints directly about African Grand Casino

Discussion

African Grand Casino Discussion

Discuss anything related to African Grand Casino with other players, share your opinion, or get answers to your questions.

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