Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
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Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
After a detailed look at Admiral Casino, our casino review team has the full picture. We used our casino review process to look at what it does well and what it could do better. Putting the casino through its paces, our team reviewed its Terms and Conditions, licenses, player complaints, support, and limits. This gave them what they needed to work out if this casino is safe and fair, one to avoid, or falling between the two.
We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Admiral Casino achieved a Very high Safety Index of 9.8. This earns it a place among our top-rated casinos for fairness and safety. Read our Admiral Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – Admiral Casino fairness and safety
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Admiral Casino review, we carefully went through and inspected the Terms and Conditions of Admiral Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, Admiral Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention Admiral Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, Admiral Casino has achieved a Safety Index of 9.8, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Our Admiral Casino T&Cs review
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.
We did not find any unfair or predatory rules in the Terms and Conditions of Admiral Casino during our review.
Complaints from Admiral Casino players
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Complaint Resolution Center takes in player complaints. We add these to complaints from other sources when we work out the Safety Index.
We have found no relevant complaints about this casino.
Admiral Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Admiral Casino has a Good User feedback score based on the 13 user reviews in our database. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
Admiral Casino is owned by Paradise Casino Admiral, a.s. and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.
Admiral Casino has been granted a gambling license in Czech Republic issued by Ministerstvo financií.
Note:Admiral Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.
Payment methods, win and withdrawal limits
Admiral Casino supports 5 payment options. This includes: Mastercard, VISA, Maestro, Bank transfer, NeteraPay.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Admiral Casino in the table below.
Language
Website
Customer support
Live chat
English
Czech
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Admiral Casino, account problems, withdrawals, or other issues, it holds significant value for us. The customer support at Admiral Casino came across as good in our tests.
Casino games and slots available at Admiral Casino
Admiral Casino offers these types of casino games: Slots, Roulette, Jackpot games.
Casino games from 12 game providers are offered. This includes Novomatic, Pragmatic Play, Greentube, Adell, Redline Games, Apollo Games, Tech4Bet, BigWin Games, Fazi, Kajot, Synot Games, E-gaming.
Bonuses and codes offered by Admiral Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 2 bonuses from Admiral Casino:
50 FREE SPINS on Kajot
100% up to 100,000 Kč and up to 150 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Paradise Casino Admiral, a.s.
Established
2022
Estimated annual revenues
> $100,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Admiral Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Reputation helped by land-based casinos or betting shops
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Admiral Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 3
Not Available: 12
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Most popular games
Gates of Olympus
by Pragmatic Play
Sugar Rush
by Pragmatic Play
Sweet Bonanza
by Pragmatic Play
Sugar Rush 1000
by Pragmatic Play
Gates of Heaven
by Pragmatic Play
Fury of Anubis
by Pragmatic Play
Starlight Princess
by Pragmatic Play
Bigger Bass Bonanza
by Pragmatic Play
Big Bass Bonanza
by Pragmatic Play
Fortune of Olympus
by Pragmatic Play
Big Bass Bonanza 1000
by Pragmatic Play
Gates of Olympus Xmas 1000
by Pragmatic Play
Game providers
Show all
(12)
Game providers (12)
Casino Bonuses
Admiral Casino bonuses
Browse all bonuses offered by Admiral Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Admiral Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
Not limited for CZK
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
CZK
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
Czech
All languages (1)
Czech
Live chat
Available in
2 languages
EnglishCzech
All languages (2)
English
Czech
Customer support:
Available in
1 language
Czech
All languages (1)
Czech
Live chat rating
Good
Based on 5 tests
Date and tester
Rating
30 Sep 2025
Endri K.
Subpar
30 Nov 2024
Endri K.
Subpar
06 May 2024
Michal V.
Good
09 Feb 2023
Natalia B.
Good
19 Apr 2022
Natalia B.
Good
User reviews
User reviews of Admiral Casino
This is a place to share experience with Admiral Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 13 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 1 month ago
My experience with Admiral Casino SK I have been playing at this online casino for about 2-3 years and during that time I have invested a lot of money into the game. My daily deposits often ranged from €150 to €500, sometimes even more. As a long-time player, I have enough experience to be able to compare this casino with several other online casinos. Unfortunately, my experience is very negative. I have long felt that the return on games is extremely low. I have repeatedly lost hundreds of euros without any significant winning round or bonus game. Compared to other online casinos, I have not experienced similar behavior of the machines. Another problem I found was the withdrawals. If I did win something, it often took too long to process the withdrawal. Personally, I felt like the player was motivated to keep playing and risk the money they had already won. When communicating with customer support, I never received a satisfactory explanation for my questions and comments. The answers were general and did not dispel my doubts. After years of gambling and significant financial losses, I have decided to provide my gaming data, deposit history, and gaming history to the relevant regulatory authorities for review. Let everyone form their own opinion, but I personally do not recommend this casino to anyone anymore. My rating: 0/5
Moja skúsenosť s Admiral Casino SK V tomto online kasíne hrám približne 2 až 3 roky a počas tohto obdobia som do hry vložil nemalé finančné prostriedky. Moje denné vklady sa často pohybovali od 150 € do 500 €, niekedy aj viac. Ako dlhoročný hráč mám dostatok skúseností na to, aby som vedel porovnať toto casino s viacerými inými online kasínami. Žiaľ, moja skúsenosť je veľmi negatívna. Dlhodobo mám pocit, že návratnosť hier je extrémne nízka. Opakovane sa mi stávalo, že som prehral stovky eur bez akéhokoľvek výraznejšieho výherného kola alebo bonusovej hry. V porovnaní s inými online kasínami som podobné správanie automatov nezažíval. Ďalším problémom sú podľa mňa výbery výhier. Ak sa mi podarilo niečo vyhrať, spracovanie výberu často trvalo príliš dlho. Osobne to vo mne vyvolávalo pocit, že hráč je motivovaný pokračovať v hraní a riskovať už získané peniaze. Pri komunikácii so zákazníckou podporou som nikdy nedostal uspokojivé vysvetlenie mojich otázok a pripomienok. Odpovede boli všeobecné a moje pochybnosti nerozptýlili. Po rokoch hrania a značných finančných stratách som sa rozhodol, že svoje herné dáta, históriu vkladov a priebeh hrania poskytnem príslušným regulačným orgánom na preverenie. Nech si každý vytvorí vlastný názor, no ja osobne už toto casino nikomu neodporúčam. Moje hodnotenie: 0/5
It would be positive if they finally took away their licenses.
Pozitívne by bolo keby im konečne zoberú licencie.
Support / Online Chat
Podpora / Online Chat
Finance Selection
Výber Financií
Website, level 0
Web , úroveň 0
Manipulation
Manipulácia
• 1 month ago
I am publishing this complaint regarding serious ifnconsistencies in the handling of my account by Admiral Casino.
I won approximately £1200 starting from bonus/free spin funds and attempted to withdraw £800+ on 29/04/2026.
The withdrawal section repeatedly failed despite my balance being visible. I contacted support at 22:52 asking for help because the system claimed the withdrawal amount exceeded available funds even though over £800 was clearly displayed on the account.
Around 15 minutes later I began receiving "Insufficient funds" errors despite the balance still being visible.
Support replied confirming this type of issue can happen when a session is not properly closed and stated: "we can see that you have managed to locate your balance and continue playing."
Admiral Casino later sent me an activity summary which:
* incorrectly claims gameplay started after midnight on 30/04/2026, * omits multiple hours of gameplay from 29/04/2026, * omits my £481 Cleopatra win entirely, * and references a "Twin Spinner Sizzling Hot Deluxe" session that does not appear anywhere in their own logs.
The operator also claimed my balance had reduced to £260 by 02:47.
However:
* at 03:06 I successfully submitted a £300 withdrawal request, * which would not normally be possible if only £260 were available.
I also possess screenshots showing:
* balance £801.84, * withdrawable balance £801.84, * no active bonus restrictions, * "Insufficient funds" errors, * and technical error messages during gameplay.
After several days of repeated KYC submissions, including PDF bank statements that had previously been accepted on earlier withdrawals, my account was permanently blocked.
Despite this:
* Admiral Casino later confirmed my documents were "received and approved", * and subsequently processed the pending £300 withdrawal after the account closure decision.
The timeline and records provided by the operator appear highly inconsistent and incomplete.
I am willing to provide supporting screenshots, emails, timestamps, and recordings if required.
This public post contains only a condensed summary of the case.
A significantly larger body of supporting evidence exists, including:
* full email correspondence, * gameplay recordings, * screenshots with timestamps, * withdrawal history, * technical error evidence, * and additional account activity records that appear inconsistent with the operator’s version of events.
The complete documentation can be submitted to the appropriate regulatory or dispute resolution bodies if required.
Fines already imposed on Admiral casino 1. JANUARY 2025: Greentube Alderney Limited was ordered to pay a £1,000,000 settlement for regulatory failures (Case 39050).
2. PREVIOUSLY: They were fined £685,000 for similar misconduct and social responsibility failures.
Interference with player activity
Problem recognizing pdf files. Twice punished with a financial fine • £1mklæ1j sexknd 4q;;;
MORE. EVIDENCE A.im
• 1 month ago
Cool casino! Beautiful website, amazing games, and bonus. Overall, a positive experience, I recommend it. There are some downsides, but they're minor.
Beautiful website
Amazing games
• 5 months ago
My favourite site to use! Simple & easy site to manoeuvre around!
Fast withdrawals
Huge selection of games
Plenty of safety reminders around the site
Easy to use
Bonus winnings get kept from you.
• 10 months ago
I love this casino, never had a problem with withdrawals and it is really fast.
Fast withdrawals
• 1 year ago
It was good to start with, but when you’re emailing everyday about free spins not working, ok they sent free spins to replace them which was good, then today 21st February 2025 when they sent different free spins that also didn’t work they refused to do anything about it, so decided to close my account as I felt they were calling me a liar is a joke, I don’t want something for nothing, but when you don’t get something your offered and spent all day emailing and being ignored it’s a different story
Their customer support team don’t reply back when you want them to, free spins never work, and if they replace them with another game that doesn’t work either, then get fed up making you feel like a liar, won’t except responsibility for it
I liked playing on this site, but don’t like their attitude towards customer service
• 1 year ago
I dont like playing cos i never win anything they just, whatever i invested i never get a dime. When u report to agents they just say they are sorry but they are not.
Avoid this b casino and also avoid the rest of croatian Casinos .(Supersport, favbet, Senator, PSK) Bad casinos to the bone they will just rip u offf ur money.
Each and every croatian casino including this one are major robbers and thieves.
I cant name any positive side of casino Admiral . They pay permission to hold the casino to croatian Mafia and then together they are robbing whole nation. They dont care that ppl are leaving from country because of Croatian Mafia and ppl who lead countr (MAFIA).Positive thing avbout casino is that u canm avoid it cos there are plenty other casinos that are better.
What I dont like are false advertising , false recomendations of games, that is every game they recomend take ur money big time . Its not possible for person to take money cos percentage of giving is 5 percent, u invest 100 dollars u get 10 maybe 15 back the rest is theirs even those 5 percent u are proly going to play.
• 1 year ago
I just love this site, it is by far the best I have played on in terms of return. I may just be lucky, but have been on many other sites and found making a profit virtually impossible. Only downside is the number of games they have. For me the big reel games are best and pay out the most. It's an easy to use website, I will download the app soon. Also plenty of good promotions, for a gambling site I can't praise it enough.
Very fast
No questions asked
• 1 year ago
I like the look, quick withdrawal, the bonus that was offered for the first deposit was great
Líbí se mi vzhled , rychlí výběr peněz ,bonus který byl nabízen při prvním vkladu byl suprový
The best casino
Nejlepší casino
Quick selection
Rychlé výběr
Beautiful appearance
Krásný vzhled
• 2 years ago
Hello, for me a super large selection of games, a wide range of bonuses and a super interface
Dobrý den, za mě super velký výběr her široká škála bonusů a ještě k tomu super rozhraní
• 2 years ago
I have been chasing for cash out funds for almost 9 days and made several cakes and every time I was given different info they never initiated any form of communication through email example if they need any docs for verification I had ti call them up then they emailed for ID’s 3 days they’ve asked for different id or form of docs instead of all at once still no funds back very bad communications specially from payment teams other than people who pick up calls are very polite and helpful but they can help you any further I will not play them again and take my business else where
• 3 years ago
Cool it's a beautiful environment and the games are nice
Cool je to krásné prostředí a hry jsou hezký
• 4 years ago
I visited this site and I can say that I was satisfied with the implementation
Navštívil sem tuto stránku a můžu říct že sem byl spokojený s provedením
Discussion
Admiral Casino discussion
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