Rated by 21 users
In this review, Winbig21 Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Winbig21 Casino has a Below average Safety Index of 5.4, which means it may not be the best choice for most players in terms of fairness and safety. Keep reading our Winbig21 Casino review to learn more about this casino and decide whether it is a good choice for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Winbig21 Casino review, we extensively examined and analyzed the Terms and Conditions of Winbig21 Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Winbig21 Casino is a medium-sized online casino based on our estimates or collected information. It has a high amount of restrained payouts in complaints from players, when we take its size into account. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, Winbig21 Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, Winbig21 Casino has achieved a Safety Index of 5.4, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Winbig21 Casino during our review.
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 56 complaints about this casino in our database. Because of these complaints, we've given this casino 2,463 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Winbig21 Casino has a Bad User feedback score based on the 21 user reviews in our database. The reviews submitted by users are available in the 'User reviews' segment of this page.
Winbig21 Casino is in the ownership of EveningStar Holdings Group and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
To our knowledge, Winbig21 Casino has not obtained a gambling license from any regulator.
Winbig21 Casino supports 14 payment methods. This includes: VISA, Mastercard, American Express, Bitcoin (BTC), Bank transfer, Ripple (XRP), USD Coin (USDC), Dogecoin (DOGE), Litecoin (LTC), Discover, SEPA, Ethereum (ETH), JCB, Zelle.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
| Withdrawal limits | Win limits |
|---|---|
| USD 1,000 per day | No win limit |
| USD 30,000 per month |
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Winbig21 Casino are displayed in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Winbig21 Casino, withdrawals, and other potential areas of concern. We would say Winbig21 Casino has a bad or slow customer support based on the responses we have received during our testing.
Winbig21 Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games.
The casino's game library includes titles from 2 providers. This includes Rival, Fresh Deck Studios.
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Currently, our database does not contain any bonus offers from Winbig21 Casino, unfortunately.
This is a place to share experience with Winbig21 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Winbig21 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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