HomeOnline CasinosVirtual City Casino Review
Virtual City Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (62)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • EntroPay
  • InstaDebit
  • Trustly
Withdrawal limits
 per month
$16,000
 per week
$4,000
Casino Rewards
2002
< $1,000,000
OverviewBonusesUser reviews7Safety Index explainedDiscussion1Payment methods62
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Virtual City Casino Review

Our expert casino review team has carefully analysed Virtual City Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Virtual City Casino has a Below average Safety Index of 6.4, which means it may not be the best choice for most players in terms of fairness and safety. Continue reading our Virtual City Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index of Virtual City Casino – Is it fair and safe?

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Virtual City Casino, we have looked closely into the Terms and Conditions of Virtual City Casino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

Considering our estimates and the factual data we have collected, Virtual City Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

To our knowledge, Virtual City Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, Virtual City Casino has achieved a Safety Index of 6.4, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.

Note: To the best of our knowledge, Virtual City Casino is associated with 44 other online casinos. The Safety Index of Virtual City Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.

T&Cs of Virtual City Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Virtual City Casino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Virtual City Casino player complaints

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 2 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 226 black points in total, out of which 226 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Virtual City Casino user reviews and feedback

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 7 player reviews of Virtual City Casino so far. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Company information and licenses of Virtual City Casino

Virtual City Casino is in the ownership of Casino Rewards and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.

Virtual City Casino holds a gambling license in Kahnawake issued by Kahnawake Gaming Commission.

Withdrawal limits, win limits, and payment method options

Virtual City Casino supports 62 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , EntroPay, VISA, InstaDebit, PayPal, EPS, EuTeller, Trustly, Diners Club, Multibanco, VISA Electron, American Express, Boleto Bancario, Neosurf, Maestro, PostePay, eChecks, AstroPay, Online bank transfer, Todito cash, iDebit, Kalibra, Envoy, Bank transfer, Flexepin, Skrill 1-Tap, Perfect Money, ApplePay, Instant Payments by Citadel, OXXO, CashtoCode, Discover, ecoVoucher, Interac e-Transfer, Paycos, PhonePe, Online Uberweisen, Swift, Express-Connect, INOVAPAY, Jeton, Google Pay, Pago Efectivo, PIX, Klarna, Mpesa, LOTERICA, JCB, NetBanking, MuchBetter, WeChat Pay, Samsung Pay, Rapyd, Airtel Money, Rapid Transfer, MTN, UPI, Tigo, Paga.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 4,000 per week No win limit
EUR 16,000 per month
USD 4,000 per week
USD 16,000 per month
GBP 4,000 per week
GBP 16,000 per month
CAD 4,000 per week
CAD 16,000 per month
NZD 4,000 per week
NZD 16,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Virtual City Casino are displayed in the table below.

Language Website Customer support Live chat
Slovak Yes No No
English Yes Yes Yes24/7
Spanish Yes No No
Portuguese Yes No No
Russian Yes No No
Japanese Yes No No
German Yes No No
Finnish Yes No No
Swedish Yes No No
Italian Yes No No
Bulgarian Yes No No
Korean Yes No No
Czech Yes No No
Danish Yes No No
Greek Yes No No
Ukrainian Yes No No
French Yes No No
Hindi Yes No No
Croatian Yes No No
Hungarian Yes No No
Indonesian Yes No No
Norwegian Yes No No
Slovenian Yes No No
Thai Yes No No
Vietnamese Yes No No
Chinese Yes No No
Turkish Yes No No
Polish Yes No No
Dutch Yes No No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Virtual City Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Virtual City Casino has an average customer support.

Slots and casino games at Virtual City Casino

Virtual City Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows.

The casino's game library includes titles from 37 providers. This includes Apricot (Microgaming), Evolution Gaming, Rabcat, 1X2 Gaming, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, PearFiction Studios, Switch Studios, Old Skool Studios, Half Pixel Studios, Neon Valley Studios, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Pulse 8 Studios, SpinPlay Games, Nailed it! Games, Neko Games, Fortune Factory Studios, Gold Coin Studios, ALL41 STUDIOS, Hammertime, Aurum Signature Studios, Northern Lights Gaming, Games Global, Just For The Win, MahiGaming, Foxium, Snowborn Games, Buck Stakes Entertainment, Epic Industries, Stormcraft Studios, Circular Arrow, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios.

Bonuses and codes offered by Virtual City Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 5 bonuses from Virtual City Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to Virtual City Casino bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (62)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • EntroPay
  • InstaDebit
  • Trustly
Withdrawal limits
 per month
$16,000
 per week
$4,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (29)
English customer support
English live chat

Game providers
Show all (37)

  • Apricot (Microgaming)
  • Evolution Gaming
  • Rabcat
  • 1X2 Gaming
  • Atomic Slot Lab
  • ALL41 STUDIOS
  • Buck Stakes Entertainment
  • Aurum Signature Studios
CASINO SCREENSHOTS
virtual_city_casino_homepage_desktop
virtual_city_casino_game_gallery_desktop
virtual_city_casino_homepage_mobile
virtual_city_casino_game_gallery_mobile

Positives

  • Good selection of games
  • Popular progressive jackpot slots
  • Live chat support is available 24/7
  • Live dealer games are available
  • Supports many payment methods

Negatives

  • Fees associated with some withdrawal methods
  • Not all payment methods are available for all countries

Interesting facts

  • The players must be 19 or over to play in the casino
  • Basic account interface is available in other languages
  • Live chat support uses the auto-translate feature for some languages
  • Average withdrawal limits (16000$/month)
  • Players who win a sum substantially greater than their total purchases across all Casino Rewards partner casinos will only be able to withdraw their winnings at a sum of maximal $4000 per week
  • Part of CasinoRewards group
Author & Guarantor: Burak Onder Last updated: 04 Jun 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Virtual City Casino bonuses

Browse all bonuses offered by Virtual City Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (7)

User reviews of Virtual City Casino

This is a place to share experience with Virtual City Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 7 users

Very positivePositiveNeutralNegativeVery negative

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Safety Index explained

Safety Index of Virtual City Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Virtual City Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.4/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Virtual City Casino and related casinos (174)

174All0Opened15Not solved21Solved138Rejected

Complaints directly about Virtual City Casino

Complaints about related Casino Share (1)

Resolved Our verdict

Case closed

Disputed amount: ??
Casino Share
Safety Index:Below average
Submitted: 25 Jan 2023

Complaints about related Grand Hotel Casino (1)

Resolved Our verdict

Case closed

Disputed amount: €150
Grand Hotel Casino
Safety Index:High
Submitted: 29 Mar 2021

Complaints about related Yukon Gold Casino (4)

Resolved Our verdict

Case closed

Disputed amount: Can$800
Yukon Gold Casino
Safety Index:High
Submitted: 27 Dec 2023
Resolved Our verdict

Case closed

Disputed amount: Can$5,000
Yukon Gold Casino
Safety Index:High
Submitted: 28 Dec 2022
Resolved Our verdict

Case closed

Disputed amount: €9,000
Yukon Gold Casino
Safety Index:High
Submitted: 09 Apr 2022
Resolved Our verdict

Case closed

Disputed amount: €500
Yukon Gold Casino
Safety Index:High
Submitted: 06 Nov 2020

Complaints about related Zodiac Casino (3)

Resolved Our verdict

Case closed

Complaints about related Casino Classic (Same management)

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Complaints about related Luxury Casino (Same management)

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Discussion

Virtual City Casino Discussion

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Payment methods

Virtual City Casino payment methods

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