Our expert casino review team has carefully analysed Virtual City Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Virtual City Casino has a Below average Safety Index of 6.4, which means it may not be the best choice for most players in terms of fairness and safety. Continue reading our Virtual City Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Virtual City Casino, we have looked closely into the Terms and Conditions of Virtual City Casino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
Considering our estimates and the factual data we have collected, Virtual City Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, Virtual City Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, Virtual City Casino has achieved a Safety Index of 6.4, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Virtual City Casino to be unfair.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 2 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 226 black points in total, out of which 226 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 7 player reviews of Virtual City Casino so far. To view the casino's user reviews, navigate to the User reviews part of this page.
Virtual City Casino is in the ownership of Casino Rewards and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
Virtual City Casino holds a gambling license in Kahnawake issued by Kahnawake Gaming Commission.
Virtual City Casino supports 62 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , EntroPay, VISA, InstaDebit, PayPal, EPS, EuTeller, Trustly, Diners Club, Multibanco, VISA Electron, American Express, Boleto Bancario, Neosurf, Maestro, PostePay, eChecks, AstroPay, Online bank transfer, Todito cash, iDebit, Kalibra, Envoy, Bank transfer, Flexepin, Skrill 1-Tap, Perfect Money, ApplePay, Instant Payments by Citadel, OXXO, CashtoCode, Discover, ecoVoucher, Interac e-Transfer, Paycos, PhonePe, Online Uberweisen, Swift, Express-Connect, INOVAPAY, Jeton, Google Pay, Pago Efectivo, PIX, Klarna, Mpesa, LOTERICA, JCB, NetBanking, MuchBetter, WeChat Pay, Samsung Pay, Rapyd, Airtel Money, Rapid Transfer, MTN, UPI, Tigo, Paga.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits | Win limits |
---|---|
EUR 4,000 per week | No win limit |
EUR 16,000 per month | |
USD 4,000 per week | |
USD 16,000 per month | |
GBP 4,000 per week | |
GBP 16,000 per month | |
CAD 4,000 per week | |
CAD 16,000 per month | |
NZD 4,000 per week | |
NZD 16,000 per month |
When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Virtual City Casino are displayed in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
Slovak | |||
English | 24/7 | ||
Spanish | |||
Portuguese | |||
Russian | |||
Japanese | |||
German | |||
Finnish | |||
Swedish | |||
Italian | |||
Bulgarian | |||
Korean | |||
Czech | |||
Danish | |||
Greek | |||
Ukrainian | |||
French | |||
Hindi | |||
Croatian | |||
Hungarian | |||
Indonesian | |||
Norwegian | |||
Slovenian | |||
Thai | |||
Vietnamese | |||
Chinese | |||
Turkish | |||
Polish | |||
Dutch |
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Virtual City Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Virtual City Casino has an average customer support.
Virtual City Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows.
The casino's game library includes titles from 37 providers. This includes Apricot (Microgaming), Evolution Gaming, Rabcat, 1X2 Gaming, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, PearFiction Studios, Switch Studios, Old Skool Studios, Half Pixel Studios, Neon Valley Studios, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Pulse 8 Studios, SpinPlay Games, Nailed it! Games, Neko Games, Fortune Factory Studios, Gold Coin Studios, ALL41 STUDIOS, Hammertime, Aurum Signature Studios, Northern Lights Gaming, Games Global, Just For The Win, MahiGaming, Foxium, Snowborn Games, Buck Stakes Entertainment, Epic Industries, Stormcraft Studios, Circular Arrow, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios.
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 5 bonuses from Virtual City Casino in our database, which you can find in the 'Bonuses' part of this review.
Browse all bonuses offered by Virtual City Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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