Vegas2Web Casino Review

The player from Missouri was struggling with delayed payout, receiving a variety of different excuses or timeframes daily. We asked the player to provide more details about her withdrawal request, such as when it was made and if she had any successful withdrawals in the past. However, the player did not respond to our inquiries within the extended 7-day timeframe. As a result, we were unable to proceed with the investigation and the complaint was rejected.

The player's account got banned for using a VPN. The player stated that access to their account was initially blocked for an unknown reason, so they used a VPN to be able to access the website and contact support. A short time after the complaint was submitted, the casino informed us that they had made contact with the player and the issue had since been resolved. The player also confirmed this so the complaint was closed.

The player asked the casino for self-exclusion because they lost control of their gaming addiction. Later on, the casino contacted them for a follow-up and offered the player a free chip of $1,000 if they were to increase their deposit limits. Even though the player did so right away, they never received the free chip bonus. No further information is available.

The player from Argentina had used the Casino Guru bonus and fulfilled all the requirements. However, the casino had refused to pay his winnings, citing multiple account usage and bonus abuse. The player had contested these allegations, insisting he only had one account and had followed all the bonus rules. He had provided screenshots as evidence. The casino then requested a deposit for user verification. After the player complied, the casino paid out his winnings.

The player from Illinois had experienced difficulties withdrawing his winnings via Bitcoin from an online casino. Despite having completed the required 30x playthrough, the casino had provided varying reasons for the delay, including a down Bitcoin processor and a review of his account by the Finance Department. After the Complaints Team had advised the player to wait for two weeks for the payment process, the player had confirmed receiving his payment. The Complaints Team then marked the complaint as resolved.

The player from Texas has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that they received the winnings and the complaint was closed as resolved.

The player from United States has deposited money into his account but the funds seem to be lost. The casino investigated the situation and found out that the deposit was lost in the Bitcoin system, they credited the deposit to the player's account and the issue was resolved.