Silveredge Casino Review

Name: Silveredge Casino Review
Item: Silveredge Casino
Rating: 5.7
Author: Endri Kaleshi

Endri K.

06/2023

Safety Index

5.7

Below average

User feedbackMixed

5 reviews

OverviewSafety and fairnessGamesUser reviewsDiscussion

Endri K.

06/2023

Casino closed

Silveredge Casino has been closed and no longer operates.

Accepts players from Ohio

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Pros and cons

Website developed especially for mobile
Live chat support is available 24/7

Small selection of game providers
Withdrawal fees

This review is all about getting a clear picture of Silveredge Casino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.

The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. Silveredge Casino scored a Below average Safety Index of 5.7, which makes it a suboptimal option for most players in terms of fairness and safety. Read on to get the full picture on Silveredge Casino and decide if this casino is worth your time.

Fairness and safety of Silveredge Casino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Silveredge Casino review, we extensively examined and analyzed the Terms and Conditions of Silveredge Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Based on our estimates or gathered data, Silveredge Casino is a big online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include Silveredge Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

Taking into account all factors in our review, Silveredge Casino has scored a Safety Index of 5.7, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.

Note: As far as we are aware, Silveredge Casino is interconnected with 2 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Silveredge Casino.

T&Cs of Silveredge Casino evaluated

Each time we review a casino, we go through its Terms and Conditions to check how fair they are. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Silveredge Casino during our review.

Player complaints regarding Silveredge Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 15 complaints directly about this casino in our database, as well as 9 complaints about other casinos related to it. Because of these complaints, we've given this casino 5,769 black points in total, out of which 609 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Silveredge Casino user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

The user satisfaction feedback of Silveredge Casino shared by 5 users has resulted in a Mixed User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Silveredge Casino company data and licenses

Silveredge Casino is owned by Total Software Solutions SLR and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.

As far as we know, Silveredge Casino does not have a gambling license.

Win and withdrawal limits, payment options

Silveredge Casino accepts deposits via 10 payment methods. This includes: Mastercard, VISA Debit, Diners Club, American Express, Bitcoin (BTC), Bank wire, Interac e-Transfer, Discover, JCB, Visa Credit.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

"Every online casino we review is assessed for the quality and availability of its customer support and the range of languages it supports." The language and support options at Silveredge Casino are shown in the table below.

Language	Website	Customer support	Live chat
English			24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Silveredge Casino, account management, withdrawal process, etc. Based on the test we have conducted, we have rated the customer support of Silveredge Casino as average.

Silveredge Casino slots and casino games

Silveredge Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Other card games.

Games from 4 casino game providers are available. This includes Rival, Betsoft Gaming, Saucify, Dragon Gaming.

Bonuses and codes offered by Silveredge Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

Our database presently holds 7 bonuses from Silveredge Casino:

$300 NO DEPOSIT BONUS
$105 NO DEPOSIT BONUS
UNLIMITED 250% BONUS
400% up to $200
350% up to $175
350% up to $175
400% up to $200

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

Owner Total Software Solutions SLR
Established 2016
Estimated annual revenues > $5,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Silveredge Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Terms and conditions

Fair

Issues found: 0

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Medium casinoBig group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio

Bad

Total complaints: 67

Opened 0
Unresolved 12
Resolved 7
Rejected 48

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 3 complaints from other sources.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Slightly negative

Operates without a license

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

No license

Important

Important: Casino operates without a license This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.

Important: Casino doesn’t react to 3rd party complaints The casino doesn’t cooperate with our Complaint specialists on any complaints submitted through Casino Guru. If you run into issues, we recommend contacting the casino directly.

Complaints about Silveredge Casino

All(67)
Opened(0)
Unresolved(12)
Resolved(7)
Rejected(48)

Player’s struggling to withdraw his bonus winnings.

Disputed amount: $100

Player's not able to withdraw his winnings.

Disputed amount: $64,118

Player’s experiencing difficulties with her withdrawal.

Disputed amount: $100

Player's withdrawals are canceled.

Disputed amount: $100

Player’s withdrawal has been delayed.

Disputed amount: $100

Player's winnings were confiscated.

Disputed amount: $1,500

Player’s struggling to withdraw her winnings.

Disputed amount: $400

Player has a negative experience in the casino.

Disputed amount: $6,000

Player’s withdrawal has been delayed.

Disputed amount: $999

The player's balance was voided.

Disputed amount: $546

Show all

Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.

Submit a complaint

Games

Explore the game selection available at Silveredge Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 6 Not Available: 9

User reviews of Silveredge Casino

This is a place to share experience with Silveredge Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Mixed

Rated by 5 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 3 years ago

A complete fraud. I completed the terms of the no deposit bonus and I requested a 300 dollar payment.
After 30 days without any progress I sent an email, which was never answered. After 40 days I got to talk at the live chat. At first they told me that my country (Greece) is restricted ONLY for withdrawing the winnings of the no deposit bonus! I can deposit, I can withdraw but not these money! I asked them to show me this specific line in the rule book. Of course there was no such restriction, I read everything. Then they changed the tune.... the casino has the right to refuse payment. The country is not a problem anymore, without any explanation they just refused to pay. They didn't even return the money to my account. They kept the money and just refused to pay, without any reason or explanation. They are liers, they use false excuses and they are rude. Avoid them, save your money!

They dont pay
False excuses, liers

• 3 years ago

Refused to pay out winnings and then cut off my account is and refuses any contact.

Refuses to pay and cts accounts

• 3 years ago

It just fraudes me out of the bonus by lying and accusing me of multiple accounts like I'd be that stupid to try and cash out knowing better

Customer service rude
Tries their hardest to make up reasons to not cash youout

• 4 years ago

They should be shut down. They're thieves. They offered a 275% No Rules Bonus with deposit of $50. I made the deposit and they said it was only for players who have deposited over $500 total. That's not listed anywhere in their terms and conditions or Bonus rules. The terms and conditions say No Rules bonuses are for ALL customers and members. I waited and the next day I spoke to another customer service rep and the total amount changed to $800 to qualify for no rules bonuses. I've also been waiting over a month for my ID verification to come back, so I can't get my money back until that's done. I have screen shots of all the T&C and conversations with customer service. They're trash. Never again.