In this review of Secret Slots Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Secret Slots Casino has a High Safety Index of 8.6, which makes a recommendable option for most players in terms of fairness and safety. Proceed with reading our Secret Slots Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Is Secret Slots Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Secret Slots Casino, we read and assessed Terms and Conditions of Secret Slots Casino in-depth. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based on our estimates or gathered data, Secret Slots Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Secret Slots Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, Secret Slots Casino has landed a High Safety Index of 8.6. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Secret Slots Casino is interconnected with 33 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Secret Slots Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of Secret Slots Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Secret Slots Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Secret Slots Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 2 complaints directly about this casino in our database, as well as 8 complaints about other casinos related to it. Because of these complaints, we've given this casino 872 black points in total, out of which 872 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Secret Slots Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
So far, we have received only 8 player reviews of Secret Slots Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Secret Slots Casino is owned by Grand Battery Holdings Limited and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Secret Slots Casino has been granted a gambling license in United Kingdom issued by United Kingdom Gambling Commission.
Payment methods, win and withdrawal limits
Secret Slots Casino supports 6 payment options. This includes: VISA, Mastercard, PayPal, Wire-transfer, ApplePay, Pay by Phone.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
Unlimited in EUR
No win limit
Unlimited in GBP
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at Secret Slots Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Secret Slots Casino, managing your account, withdrawals, or other matters. Secret Slots Casino has an average customer support, judging by the results of our testing.
Secret Slots Casino casino games and slots
Secret Slots Casino offers these types of casino games: Slots, Bingo, Jackpot games, Other games.
Casino games from 31 game providers are offered. This includes NetEnt, Playtech, Merkur Gaming, Blueprint Gaming, Pragmatic Play, WMS, Eyecon, Barcrest, Inspired Gaming, Gameburger Studios, PearFiction Studios, Slingo, Old Skool Studios, Reel Kingdom, Neon Valley Studios, Wizard games, Slingshot Studios, Alchemy Gaming, Skillzzgaming, Pulse 8 Studios, Shuffle Master, Fortune Factory Studios, ALL41 STUDIOS, Aurum Signature Studios, Bell-Fruit Games, Games Global, Light & Wonder, Reel Time Gaming, AGS, Stormcraft Studios, Triple Edge Studios.
Bonuses and codes offered by Secret Slots Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Secret Slots Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Secret Slots Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Secret Slots Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Secret Slots Casino
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User feedback:
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Rated by 8 users
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Safety Index explained
Safety Index of Secret Slots Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Secret Slots Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Submitted:
07 Jul 2022
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