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Sapphire Rooms Casino Review

Casino closed

Sapphire Rooms Casino has been closed and no longer operates.

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Nektan (Gibraltar) Limited
2014
< $1,000,000
OverviewUser reviews0Safety Index explainedDiscussion1

Casino closed

Sapphire Rooms Casino has been closed and no longer operates.

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Sapphire Rooms Casino Review

Sapphire Rooms Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Sapphire Rooms Casino has a Below average Safety Index of 6.4, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Continue reading our Sapphire Rooms Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of Sapphire Rooms Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Sapphire Rooms Casino, we thoroughly read and reviewed the Terms and Conditions of Sapphire Rooms Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

According to our approximate calculation or collected information, Sapphire Rooms Casino is a small to average-sized online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature Sapphire Rooms Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in Sapphire Rooms Casino having a Safety Index of 6.4, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.

Note: Sapphire Rooms Casino is linked to 8 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Sapphire Rooms Casino.

Terms and Conditions of Sapphire Rooms Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Sapphire Rooms Casino to be mostly fair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Sapphire Rooms Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 18 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Sapphire Rooms Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Unfortunately, we do not have any user reviews of Sapphire Rooms Casino in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

Sapphire Rooms Casino is owned by Nektan (Gibraltar) Limited, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

Sapphire Rooms Casino was licensed by regulatory authorities in these specific countries or geographic areas: United Kingdom (United Kingdom Gambling Commission), Gibraltar (Gibraltar Licensing Authority).

Payment options, withdrawal limits and win limits

Sapphire Rooms Casino supports 21 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Giropay, Sofort Banking, InstaDebit, PayPal, Trustly, Maestro, VISA Electron, Zimpler, iDebit, Bank transfer, Skrill 1-Tap, Boku, Interac, Instant Payments by Citadel, MuchBetter.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 2,000 per day EUR 250,000 per spin
EUR 5,000 per month GBP 250,000 per spin
Unlimited in GBP
NOK 20,000 per day
NOK 50,000 per month
CAD 4,000 per day
CAD 10,000 per month
NZD 4,000 per day
NZD 10,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at Sapphire Rooms Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes Yes No
Swedish Yes Yes Yes24/7
Norwegian Yes Yes No

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Sapphire Rooms Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Sapphire Rooms Casino as average.

Slots and casino games at Sapphire Rooms Casino

Players can enjoy these types of casino games at Sapphire Rooms Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Jackpot games, Live games, Scratch cards, Other games.

Casino games supplied by 43 game providers are available. This includes NetEnt, Apricot (Microgaming), Merkur Gaming, Blueprint Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Nektan, Big Time Gaming, WMS, Scientific Games (SG Digital), Amaya, NYX Gaming Group, Nextgen Gaming, ELK Studios, Eyecon, Bally, Barcrest, Lightning Box, Iron Dog Studio, Realistic Games, Inspired Gaming, Gameburger Studios, Gluck Games, Rocksalt Interactive, Slingshot Studios, ReelFeel Gaming, Gamevy, Skillzzgaming, Shuffle Master, Fortune Factory Studios, ALL41 STUDIOS, Just For The Win, Foxium, Golden Rock Studios, Rising Entertainment, Stormcraft Studios, Red7, Instant Win Gaming (IWG), 4ThePlayer, Triple Edge Studios, The Games Company, Crazy Tooth Studio.

Sapphire Rooms Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 3 bonuses offered by Sapphire Rooms Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Take a look at our designated Sapphire Rooms Casino bonuses page for more details about this casino's bonus offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
No baccarat
Jackpot games
Live games
No poker
No craps
No keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (5)
English customer support
All languages (5)
English live chat
All languages (3)

Game providers
Show all (43)

  • NetEnt
  • Pragmatic Play
  • Apricot (Microgaming)
  • Big Time Gaming
  • ELK Studios
  • Scientific Games
  • Yggdrasil Gaming
  • Eyecon

Positives

  • Good selection of game providers
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Low monthly withdrawal limit in some countries
  • Just for players from few countries
  • Not all payment methods are available for all currencies

Interesting facts

  • Part of the Nektan family
Author & Guarantor: Radovan Pavelka Last updated: 29 Jun 2020 Anything incorrect or missing? Let me know
Casino Bonuses

Sapphire Rooms Casino bonuses

Browse all bonuses offered by Sapphire Rooms Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (0)

User reviews of Sapphire Rooms Casino

This is a place to share experience with Sapphire Rooms Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 0 users

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Safety Index explained

Safety Index of Sapphire Rooms Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Sapphire Rooms Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.4/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Low win limit: €250,000 / spin or game round

Complaints about Sapphire Rooms Casino and related casinos (1)

1All0Opened1Not solved0Solved0Rejected

Complaints about related Spin Princess Casino (1)

Unresolved Our verdict

No reaction, good regulator

Black points: 37(18 for this casino) Same management
Disputed amount: £400
Spin Princess Casino
Safety Index:Below average
Read more on: askgamblers.com Submitted: 12/2015
Discussion

Sapphire Rooms Casino Discussion

Discuss anything related to Sapphire Rooms Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Sapphire Rooms Casino payment methods

Browse an overview of payment methods supported by Sapphire Rooms Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
NetellerNeteller Can$20 - Can$400
Can$40 - ?
- How to use Neteller
SkrillSkrill Can$20 - Can$400
Can$40 - ?
- How to use Skrill
PaySafeCardPaySafeCard Can$20 - Can$400
Can$40 - ?
- How to use PaySafeCard
Payz (ecoPayz) Payz (ecoPayz) Can$20 - Can$400
Not Available -
VISAVISA Can$20 - Can$400
Can$40 - ?
-
MastercardMastercard Can$20 - Can$400
Can$40 - ?
-
GiropayGiropay Can$20 - Can$400
Not Available -
Sofort BankingSofort Banking Can$20 - Can$400
Not Available - How to use Sofort Banking
InstaDebitInstaDebit Can$20 - Can$400
Not Available -
TrustlyTrustly Can$20 - Can$400
Can$40 - ?
- How to use Trustly
PayPalPayPal Can$20 - Can$400
Not Available - How to use PayPal
MaestroMaestro Can$20 - Can$400
Can$40 - ?
-
VISA ElectronVISA Electron - - -
ZimplerZimpler Can$20 - Can$400
Not Available -
iDebitiDebit Can$20 - Can$400
Not Available -
Bank transferBank transfer Not Available -
-
Skrill 1-TapSkrill 1-Tap Can$20 - Can$400
Can$40 - ?
- How to use Skrill 1-Tap
BokuBoku £15 - £30
Fee: 15.0%
Not Available -
InteracInterac Can$20 - Can$400
Not Available -
Instant Payments by CitadelInstant Payments by Citadel Can$20 - Can$400
Not Available -
MuchBetterMuchBetter Can$20 - Can$400
Can$40 - ?
-
Currencies
CAD,EUR,GBP,NOK,NZD
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