HomeOnline casinosSapphire Rooms Casino Review

Sapphire Rooms Casino Review

avatarRadovan P.
Last updated 06/2020
Safety Index
6.4
User feedbackNot enough data
0 review
avatarRadovan P.
Last updated 06/2020

Casino closed

Sapphire Rooms Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Good selection of game providers
  • Live chat support is available 24/7
  • Live dealer games are available
  • Low monthly withdrawal limit in some countries
  • Just for players from few countries
  • Not all payment methods are available for all currencies

Sapphire Rooms Casino Review

This review of Sapphire Rooms Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.

Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Sapphire Rooms Casino has a Below average Safety Index of 6.4, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Continue reading our Sapphire Rooms Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of Sapphire Rooms Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Sapphire Rooms Casino, we thoroughly read and reviewed the Terms and Conditions of Sapphire Rooms Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

Considering our estimates and the factual data we have collected, Sapphire Rooms Casino appears to be one of smaller online casinos. Considering its size, this casino has a low sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature Sapphire Rooms Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in Sapphire Rooms Casino having a Safety Index of 6.4, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.

Note: Sapphire Rooms Casino is linked to 8 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Sapphire Rooms Casino.

Terms and Conditions of Sapphire Rooms Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Sapphire Rooms Casino during our review.

Player complaints regarding Sapphire Rooms Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 18 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Sapphire Rooms Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Unfortunately, we do not have any user reviews of Sapphire Rooms Casino in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

Sapphire Rooms Casino is owned by Nektan (Gibraltar) Limited, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

Sapphire Rooms Casino was licensed by regulatory authorities in these specific countries or geographic areas: United Kingdom (United Kingdom Gambling Commission), Gibraltar (Gibraltar Licensing Authority).

Payment options, withdrawal limits and win limits

Sapphire Rooms Casino supports 19 deposit methods. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, PayPal, Trustly Pay, Maestro, Zimpler, idebit, Bank transfer, Skrill 1-Tap, Boku, Klarna, Interac, Instant Payments by Citadel, MuchBetter.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 2,000 per day EUR 250,000 per spin
EUR 5,000 per month GBP 250,000 per spin
Unlimited in GBP
NOK 20,000 per day
NOK 50,000 per month
CAD 4,000 per day
CAD 10,000 per month
NZD 4,000 per day
NZD 10,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at Sapphire Rooms Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes Yes No
Swedish Yes Yes Yes24/7
Norwegian Yes Yes No

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Sapphire Rooms Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Sapphire Rooms Casino as average.

Slots and casino games at Sapphire Rooms Casino

Players can enjoy these types of casino games at Sapphire Rooms Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Jackpot games, Scratch cards, Other games.

Casino games supplied by 43 game providers are available. This includes NetEnt, Apricot (Microgaming), Merkur Gaming, Blueprint Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Nektan, Big Time Gaming, WMS, Scientific Games (SG Digital), Amaya, NYX Gaming Group, Nextgen Gaming, ELK Studios, Eyecon, Bally's Corporation, Barcrest, Lightning Box, Iron Dog Studio, Realistic Games, Inspired Gaming, Gameburger Studios, Rocksalt Interactive, Slingshot Studios, ReelFeel Gaming, Gamevy, Skillzzgaming, Shuffle Master, G Games, Fortune Factory Studios, All For One Studios (ALL41), Just For The Win, Foxium, Golden Rock Studios, Rising Entertainment, Stormcraft Studios, Red7, Instant Win Gaming (IWG), 4ThePlayer, Triple Edge Studios, The Games Company, Crazy Tooth Studio.

Bonuses and codes offered by Sapphire Rooms Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

As of right now, our database holds 3 bonuses from Sapphire Rooms Casino, including:

  • 100% up to C$100 and up to 50 extra spins
  • 100% up to C$100 and up to 50 extra spins
  • 50% up to C$200 and up to 50 extra spins

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner Nektan (Gibraltar) Limited
  • Established 2014
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Sapphire Rooms Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casinoSmall group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Good
Total complaints: 0
Last updatedLast updated

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Negative
    Last updatedLast updated
    • Low win limit: €250,000 / spin or game round

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Complaints about Sapphire Rooms Casino
    This tab does not contain any complaints

    We do not have any complaints about Sapphire Rooms Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

    Submit a complaint

    Games

    Explore the game selection available at Sapphire Rooms Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 7 Not Available: 8

    User reviews of Sapphire Rooms Casino

    This is a place to share experience with Sapphire Rooms Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

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    Sapphire Rooms Casino discussion

    Discuss anything related to Sapphire Rooms Casino with other players, share your opinion, or get answers to your questions.

    Casino Guru
    We want players to understand gambling.

    User reviews of Sapphire Rooms Casino

    This is a place to share experience with Sapphire Rooms Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 0 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.

    Nobody has submitted a written review of Sapphire Rooms Casino yet

    Be the first one to share your experience in more detail.

    Write a review

    Sapphire Rooms Casino discussion

    Discuss anything related to Sapphire Rooms Casino with other players, share your opinion, or get answers to your questions.

    Casino Guru
    We want players to understand gambling.
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