Bet-nox Casino Review

The player from Greece was disconnected during a game and received a message that his account was deactivated. The casino support advised him to report the issue via email. The casino informed us that the player was misusing a technical glitch from the provider and made bets on sporting events that already took place. Since we do not solve complaints related to sports betting, we had to reject the case.

The player from Germany made a deposit of 50€ which was taken from his bank account but not credited to the casino balance. Despite providing screenshots of the transaction, he hasn't received any further responses and wants a refund. Player’s complaint has been resolved successfully.

The player from Poland reported that the casino had removed his winnings after he requested a withdrawal. The player confirmed that he had successfully withdrawn from the casino before and hadn't used any bonuses. The casino accused him of cheating but did not provide any explanation for their decision. We attempted to contact the casino to clarify the situation, but received no response. We advised the player to contact the Antillephone Gaming Authority for further assistance.

The player's account was blocked. After contacting the casino, the account was reactivated including the balance. When the player finishes his wagering and makes a withdrawal of his funds, he will be restricted from further play as per the casino's T&Cs.

The player's winnings were cancelled for not following the bonus conditions. The casino.guru team considered that such bonus conditions should be enforced by the system, but the casino team did not agree with our opinion, and we were forced to close this case as 'unresolved'.

The player from Germany has been blocked without further explanation. The casino explained they closed the account and confiscated the player's balance due to breaking the rule about multiple accounts. After investigating the case we concluded the player didn't gain any unfair advantage. The casino didn't agree and thus we closed the complaint as 'justified'.

The player from Italy has been accused of breaching bonus terms by placing a single bet greater than €4. Therefore, his winnings were confiscated. We rejected the complaint because the player breached Bonus T&Cs.

The player from Germany had discovered his casino account had been deactivated after he returned from vacation, with €130,000 still in it. Despite having reached out to customer service, he had received no explanation or contact from the casino. His account had been verified since September 28th, 2023, and the winnings had been accumulated with real money without a bonus. The casino later informed him that his account had been closed for security reasons during site maintenance and would be reopened in April. The player confirmed that his account had been unlocked and the issue had been resolved. We then closed the complaint.