Barbora's work in Casino Guru is of crucial importance, since she is always contributing to improving our online casino database, by focusing on the terms and conditions plus the overall fine print each casino has to offer. This allows her reviews to have much greater accuracy. Before that, Barbora ...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Barbora P.
Author
Barbora Pallas
Casino Analyst & Complaint Specialist
Barbora's work in Casino Guru is of crucial importance, since she is always contributing to improving our online casino database, by focusing on the terms and conditions plus the overall fine print each casino has to offer. This allows her reviews to have much greater accuracy. Before that, Barbora ...
Not all of the terms and conditions are translated to the language option provided on the website
Live chat support is not available
Customer support not always available and friendly
Casino screenshots
We put Playhub Casino under the microscope as part of this review. Our team of experts used our casino review process to look at both its strengths and the areas where it could improve. To check how safe this casino really is, our team looked at its Terms and Conditions, licenses, player complaints, support, and limits. This helped them decide if it is safe and fair, a scam, or somewhere in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. The result for Playhub Casino is a Below average Safety Index of 5.6. It tells us there is room to grow on fairness and safety. Read our Playhub Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – Playhub Casino fairness and safety
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Playhub Casino, we read and assessed Terms and Conditions of Playhub Casino in-depth. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based on our estimates or gathered data, Playhub Casino is a medium-sized online casino. In proportion to its size, it has received complaints with a high total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
Based on our findings, no important casino blacklists feature Playhub Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All of that, together with other factors considered in our review, has resulted in Playhub Casino having a Safety Index of 5.6, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, Playhub Casino is related to 4 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Playhub Casino.
Our Playhub Casino T&Cs review
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Playhub Casino during our review.
Complaints from Playhub Casino players
We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.
We currently have 2 complaints directly about this casino in our database, as well as 27 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,598 black points in total, out of which 549 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Playhub Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected a review from one player, Playhub Casino does not have a User satisfaction score yet. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company information
Playhub Casino has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Playhub Casino is licensed by Curaçao Gaming Authority in Curaçao.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 2,000 per day
No win limit
EUR 5,000 per month
USD 2,000 per day
USD 5,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Playhub Casino.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
Russian
Japanese
German
Italian
Czech
Serbian
French
Hebrew
Chinese
Polish
Croatian
Turkish
Bengali
Hungarian
Arabic
Norwegian
Romanian
Bosnian
Slovenian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Playhub Casino, account problems, withdrawals, or other issues, it holds significant value for us. Playhub Casino has an average customer support, judging by the results of our testing.
Casino games and slots available at Playhub Casino
Players can enjoy these types of casino games at Playhub Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 61 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Blueprint Gaming, Pragmatic Play, Quickspin, Realtime Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Wazdan, Habanero, Spinomenal, Booming Games, Booongo (BNG), MrSlotty, Betgames, Smartsoft Gaming, Fantasma Games, Platipus, Swintt, Slotopia, Amigo Gaming, Ganapati, Mancala Gaming, BF Games, G Games, Betixon, OneTouch, Kiron Interactive, Golden Race, Revolver Gaming, OneGame, Betsolutions, Mascot Gaming, Vivo Gaming, PlayPearls, PG Soft (Pocket Games Soft), Gaming Corps, Nucleus Gaming, Leap Gaming, TVBet, Felix Gaming, Stakelogic, Caleta Gaming, NSoft, Esa Gaming, Casimi Gaming, LiveG24, Kalamba Games, CT Interactive, Popiplay, Creed Roomz, Hacksaw Gaming.
Bonuses and codes offered by Playhub Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
At present, there is 1 bonus from Playhub Casino in our database:
100% up to $5,000 and 100 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Operator
Usoftgaming N.V.
Established
2018
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Playhub Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casinoMedium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Complaints ratio
Bad
Total complaints: 0
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 2 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Low withdrawal limit: €5,000 / month
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
We do not have any complaints about Playhub Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at Playhub Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse an overview of payment methods supported by Playhub Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(48)
Payment methods (48)
Transaction limits
Withdrawal limits
$5,000
per month
$2,000
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDCADEURGBPAUD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
22 languages
EnglishChineseFrenchGermanItalian
17 more
All languages (22)
English
Chinese
French
German
Italian
Russian
Spanish
Arabic
Bengali
Bosnian
Croatian
Czech
Hebrew
Hungarian
Japanese
Norwegian
Polish
Portuguese
Romanian
Serbian
Slovenian
Turkish
Live chat
Live chat not available
Customer support:
Available in
1 language
English
All languages (1)
English
E-mail support rating
Subpar
Based on 6 tests
Date and tester
Rating
18 Dec 2025
Barbora P.
Subpar
19 Feb 2025
Jara K.
Subpar
22 Feb 2024
Ivana F.
Bad
20 Apr 2023
Pavel K.
Bad
30 Dec 2022
Zuzana S.
Subpar
08 Jul 2021
Zuzana S.
Subpar
User reviews
User reviews of Playhub Casino
This is a place to share experience with Playhub Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 1 user
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
I am not sure why this casino has such a bad Guru Rep. Perhaps not ideal at start for High wager players due to withdrawal limits but once you build up your rank things get good. I joined as a VPN player around 3 years ago and is my 100% go to Casino. 100% bonus every Monday and Friday at 15x wager = win. £100 in get £200 with £3000 wager. Yes seems a lot but one decent win and £3000 is not so hard to burn down, I have beat the wager many times. I play other casinos, main brands as well but they all seems to offer wins but semi small x wins 500-1000x. At this Casino I have won, 66k x metal, 40k x Money Train 2, and multi 10k+ x wins to mention a few, screen shots to prove them all. I bet most can't say that about their casino of choice. Another mega feature is next day cash back which includes the 100% Bonus cash added Monday and Friday if you choose that. I am on 12% Rank currently. so works well for me ( 24% cash back if bonus added), those next day cash backs have save me many times, even got me epic wins. This also rolls over to 3rd , 4th day, so the cash back has a cash back the next day.This is not a promo at all, just a fair review of my experience. which I thought was fair to mention as their rating seems very harsh. I am a legit player and my profile can be view on this casino.
Discussion
Playhub Casino discussion
Discuss anything related to Playhub Casino with other players, share your opinion, or get answers to your questions.
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