HomeOnline CasinosPlanet Casino Review
Planet Casino Review

Casino closed

Planet Casino has been closed and no longer operates.

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Genesys Technology N.V.
2011
> $1,000,000
OverviewUser reviews0Safety Index explainedDiscussion1

Casino closed

Planet Casino has been closed and no longer operates.

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Planet Casino Review

This review examines Planet Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Planet Casino has a Below average Safety Index of 6.0, which makes it a less than ideal option for most players in terms of fairness and safety. Keep reading our Planet Casino review to learn more about this casino and decide whether it is a good choice for you.

Fairness and safety of Planet Casino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Planet Casino review, we extensively examined and analyzed the Terms and Conditions of Planet Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

According to our approximate calculation or collected information, Planet Casino is a very large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

We did not find Planet Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, Planet Casino has landed a Below average Safety Index of 6.0. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.

Note: According to our records, Planet Casino is related to 18 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Planet Casino. They had a negative effect.

Planet Casino T&Cs

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of Planet Casino during our review.

Player complaints related to Planet Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 1 complaints directly about this casino in our database, as well as 92 complaints about other casinos related to it. Because of these complaints, we've given this casino 25,707 black points in total, out of which 25,635 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Planet Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

However, there are no user reviews available for Planet Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Planet Casino company information and licenses

Planet Casino belongs to Genesys Technology N.V, and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Planet Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.

About payment methods and win and withdrawal limits

Planet Casino accepts 7 payment options. This includes: Payz (ecoPayz) , VISA, Mastercard, Bitcoin (BTC), UPayCard, Fast Bank Transfer, Check (Cheque).

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
USD 6,000 per month No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Planet Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Italian Yes Yes No
French Yes Yes No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Planet Casino, account problems, withdrawals, or other issues, it holds significant value for us. i18n.generatedCasinoReview.supportAndLanguages.p3.s2.@\${CASINO_SUPPORT_RATING}@\$

Planet Casino slots and casino games

You can play these types of games at Planet Casino: Slots, Roulette, Blackjack, Video poker, Keno, Scratch cards, Other games.

Titles supplied by 3 casino game providers are available. This includes Rival, Betsoft Gaming, Saucify.

Planet Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 4 bonuses from Planet Casino based on the data from our database.

Note: Visit our separate page on Planet Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
No baccarat
No jackpot games
No live games
No poker
No craps
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (3)
English customer support
All languages (3)
English live chat

Game providers

  • Rival
  • Betsoft Gaming
  • Saucify

Positives

  • 24/7 Customer support

Negatives

  • Small selection of game providers
  • Limited choice of payment methods

Interesting facts

  • Small casino popular in Europe
Author & Guarantor: Matej Novota Last updated: 16 Jul 2019 Anything incorrect or missing? Let me know
Casino Bonuses (0)

Planet Casino bonuses

Browse all bonuses offered by Planet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (0)

User reviews of Planet Casino

This is a place to share experience with Planet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 0 users

Very positivePositiveNeutralNegativeVery negative

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Safety Index explained

Safety Index of Planet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Planet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.0/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Other factors

  • Low withdrawal limit: $6,000 / month

Complaints about Planet Casino and related casinos (239)

239All0Opened87Not solved27Solved125Rejected

Complaints directly about Planet Casino

Complaints about related Jupiter Club Casino (1)

Resolved Our verdict

Case closed

Disputed amount: $150.37
Jupiter Club Casino
Safety Index:Low
Submitted: 03 May 2020

Complaints about related Black Lotus Casino (6)

Resolved Our verdict

Case closed

Disputed amount: $1,000
Black Lotus Casino
Safety Index:Below average
Submitted: 04 Aug 2023
Resolved Our verdict

Case closed

Disputed amount: $50
Black Lotus Casino
Safety Index:Below average
Submitted: 21 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: $70
Black Lotus Casino
Safety Index:Below average
Submitted: 19 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: $50
Black Lotus Casino
Safety Index:Below average
Submitted: 30 Oct 2021
Resolved Our verdict

Case closed

Disputed amount: $3,500
Black Lotus Casino
Safety Index:Below average
Submitted: 19 Jan 2020

Complaints about related Big Dollar Casino (4)

Resolved Our verdict

Case closed

Disputed amount: $1,100
Big Dollar Casino
Safety Index:Below average
Submitted: 23 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: $20
Big Dollar Casino
Safety Index:Below average
Submitted: 15 Jun 2022
Resolved Our verdict

Case closed

Disputed amount: $590
Big Dollar Casino
Safety Index:Below average
Submitted: 08 Mar 2022
Resolved Our verdict

Case closed

Disputed amount: $100
Big Dollar Casino
Safety Index:Below average
Submitted: 21 Jan 2022

Complaints about related Lucky Creek Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €40
Lucky Creek Casino
Safety Index:Below average
Submitted: 22 May 2022
Resolved Our verdict

Case closed

Disputed amount: $650
Lucky Creek Casino
Safety Index:Below average
Submitted: 17 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: $300
Lucky Creek Casino
Safety Index:Below average
Submitted: 23 Jun 2020

Complaints about related Jumba Bet Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $2,500
Jumba Bet Casino
Safety Index:Below average
Submitted: 23 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: $262.34
Jumba Bet Casino
Safety Index:Below average
Submitted: 19 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: $400
Jumba Bet Casino
Safety Index:Below average
Submitted: 18 Jul 2020

Complaints about related Lotus Asia Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: €2,580
Lotus Asia Casino
Safety Index:Below average
Submitted: 21 Apr 2022
Resolved Our verdict

Case closed

Disputed amount: €20
Lotus Asia Casino
Safety Index:Below average
Submitted: 06 Apr 2021

Complaints about related CryptoThrills Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $1,500
CryptoThrills Casino
Safety Index:Low
Submitted: 27 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: $2,700
CryptoThrills Casino
Safety Index:Low
Submitted: 09 Jan 2021

Complaints about related Jackpot Wheel Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $350
Jackpot Wheel Casino
Safety Index:Below average
Submitted: 04 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: $1,989
Jackpot Wheel Casino
Safety Index:Below average
Submitted: 14 Jun 2022

Complaints about related Grand Eagle Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $9,500
Grand Eagle Casino
Safety Index:Below average
Submitted: 26 Dec 2022

Complaints about related Mandarin Palace Casino (Same management)

Resolved Our verdict

Case closed

Disputed amount: $1,000
Mandarin Palace Casino
Safety Index:Below average
Submitted: 18 May 2023
Show more complaints (+19)
Discussion

Planet Casino Discussion

Discuss anything related to Planet Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

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Payment methods

Planet Casino payment methods

Payz (ecoPayz) VISAMastercardBitcoin (BTC)UPayCardFast Bank TransferCheck (Cheque)
Currencies
USD,CAD,EUR,GBP
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