Our expert casino review team has carefully analysed Pala Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Pala Casino has a Very high Safety Index of 9.1, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Keep reading our Pala Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index of Pala Casino – Is it fair and safe?
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Pala Casino review, we extensively examined and analyzed the Terms and Conditions of Pala Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
According to our approximate calculation or collected information, Pala Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we know, no relevant casino blacklists include Pala Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, Pala Casino has landed a Very high Safety Index of 9.1. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
Pala Casino Terms and Conditions
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Pala Casino during our review.
Player complaints about Pala Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
Pala Casino user feedback and reviews
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Sadly, our database currently has no user reviews for Pala Casino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Pala Casino company data and licenses
Pala Casino is owned by Pala Interactive LLC and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.
Pala Casino has a gambling license issued by Division of Gaming Enforcement in New Jersey.
Note: Pala Casino is associated with land-based casinos or betting businesses. Based just on the online casino website, this casino would have a lower Safety Index than it now gets from us. However, due to the availability of brick-and-mortar venues and the credibility they bring to the online casino, its Safety Index has been slightly increased.
Win and withdrawal limits, payment options
Pala Casino accepts deposits via 9 payment methods. This includes: VISA, Mastercard, PayPal, eChecks, Bank transfer, PayNearMe, Borgata Cashier, VIP Preferred, Prepaid Card.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at Pala Casino.
Language
Website
Customer support
Live chat
English
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Pala Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Pala Casino to be good.
Slots and casino games at Pala Casino
Pala Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat.
Games from 25 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Play'n GO, IGT, Yggdrasil Gaming, Betsoft Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), Nextgen Gaming, Eyecon, Bally, Lightning Box, High 5 Games, Slingo, Shuffle Master, SpinPlay Games, Everi, Spin Games, Incredible Technologies, Light & Wonder, Wild Streak Gaming, Aristocrat, PlayStar, Reel Play.
Pala Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 4 bonuses from Pala Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our Pala Casino bonuses page.
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Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Language options
English website
English customer support
English live chat
Game providers
Show all
(25)
Game providers (25)
Positives
Backed by land based casino
Mobile casino app for Android and iOS
Live chat support is available 24/7
Negatives
Limited choice of payment methods
Only one currency is accepted
Interesting facts
Rebranded to Stardust Casino
Players must be 21 or over
Casino only for residents of the state of New Jersey
Browse all bonuses offered by Pala Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(0)
User reviews of Pala Casino
This is a place to share experience with Pala Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Safety Index explained
Safety Index of Pala Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pala Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
