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NetGame Casino Review

Casino closed

NetGame Casino has been closed and no longer operates.

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Netgame Entertainment N.V.
2011
< $1,000,000
OverviewUser reviews1Safety Index explainedDiscussion1

Casino closed

NetGame Casino has been closed and no longer operates.

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NetGame Casino Review

Our independent casino review team has taken a detailed look at NetGame Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. NetGame Casino scored an Above average Safety Index of 7.5, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Keep reading our NetGame Casino review to learn more about this casino and decide whether it is a good choice for you.

Fairness and safety of NetGame Casino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our NetGame Casino review, we extensively examined and analyzed the Terms and Conditions of NetGame Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based upon our estimates and collected information, we consider NetGame Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we are aware, no relevant casino blacklists mention NetGame Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

Taking into account all factors in our review, NetGame Casino has scored a Safety Index of 7.5, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Note: According to our records, NetGame Casino is related to 4 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of NetGame Casino.

Terms and Conditions of NetGame Casino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of NetGame Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about NetGame Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 1 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

NetGame Casino user feedback and reviews evaluated

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 1 player review so far. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company data

NetGame Casino is owned by Netgame Entertainment N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

NetGame Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Payment methods, win and withdrawal limits

NetGame Casino supports 8 payment options. This includes: VISA, Mastercard, WebMoney, Perfect Money, Piastrix, Tether (USDT), Kuna Pay, Ethereum (ETH).

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
EUR 500 per day No win limit
EUR 1,500 per week
EUR 11,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at NetGame Casino in the table below.

Language Website Customer support Live chat
Russian Yes Yes Yes24/7
Ukrainian Yes Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at NetGame Casino, managing your account, withdrawals, or other matters. NetGame Casino has an average customer support, judging by the results of our testing.

NetGame Casino slots and casino games

NetGame Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, Other games.

Casino games from 29 game providers are offered. This includes NetEnt, Nolimit City, Microgaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, iSoftBet, Amatic, ELK Studios, Ezugi, Push Gaming, Habanero, Spinomenal, Rabcat, 1X2 Gaming, Iron Dog Studio, Gameburger Studios, Alchemy Gaming, SpinPlay Games, Kalamba Games, Revolver Gaming, Just For The Win, Triple Edge Studios, Netgame, Crazy Tooth Studio.

NetGame Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from NetGame Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on NetGame Casino bonuses for additional information about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
No scratch cards
No eSports betting
No crash games

Language options

Russian website
All languages (2)
Only Russian customer support
All languages (2)
Only Russian live chat
All languages (2)

Game providers
Show all (29)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Apricot (Microgaming)
  • ELK Studios
  • Yggdrasil Gaming
  • Quickspin
  • Push Gaming
CASINO SCREENSHOTS
netgame_casino_game_gallery_desktop
netgame_casino_homepage_desktop
netgame_casino_promotions_desktop
netgame_casino_game_gallery_mobile
netgame_casino_homepage_mobile
netgame_casino_promotions_mobile

Positives

  • Good selection of game providers
  • Live dealer games are available
  • Live chat support is available 24/7
  • Tournaments available

Negatives

  • No responsible gambling tools
  • If the turnover of funds is less than the triple deposit amount, casino charges a commission of 6-10% of the withdrawal amount (deposit) to compensate the costs of making payments
  • The casino only accepts players from a few countries

Interesting facts

  • The casino is primarily targeting the Commonwealth of Independent States
  • The amount of maximal monthly withdrawal limit depends on the player's status
Author & Guarantor: Lilo Simmons Last updated: 16 May 2023 Anything incorrect or missing? Let me know
Casino Bonuses

NetGame Casino bonuses

Browse all bonuses offered by NetGame Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (1)

User reviews of NetGame Casino

This is a place to share experience with NetGame Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 1 user

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
I'll just say that here is the best and most caring support. Answer questions quickly even at 02:00 at night.
  • Site support
  • Design and nice colors
  • Beautiful and very addicting games in the recommended
Safety Index explained

Safety Index of NetGame Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of NetGame Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.5/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Low withdrawal limit: €1,500 / week

Complaints about NetGame Casino and related casinos (15)

15All0Opened1Not solved0Solved14Rejected

Complaints directly about NetGame Casino

Complaints about related Lavina Casino (1)

Unresolved Our verdict

No reaction, passive regulator

Black points: 50(1 for this casino) Same affiliate
Disputed amount: 1,478 ₴
Lavina Casino
Safety Index:Below average
Submitted: 17 May 2023
Discussion

NetGame Casino Discussion

Discuss anything related to NetGame Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

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Payment methods

NetGame Casino payment methods

Currencies
USD,EUR,RUB
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