Mars Casino Review
Matej N.
04/2020
Safety Index
User feedback
0 review
04/2020
04/2020
Mars Casino has been closed and no longer operates.
This review is all about getting a clear picture of Mars Casino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Mars Casino has a Very low Safety Index of 2.8, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Continue reading our Mars Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Mars Casino, we have looked closely into the Terms and Conditions of Mars Casino and reviewed them. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Mars Casino is a small to medium-sized online casino based on our estimates or collected information. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
We did not find Mars Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Mars Casino has scored a Safety Index of 2.8, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Mars Casino during our review.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 11,939 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there are no user reviews available for Mars Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.
Mars Casino belongs to Direx N.V. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Mars Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Authority.
Mars Casino accepts 22 payment options. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, iDEAL, Maestro, Neosurf, Zimpler, Bitcoin (BTC), AstroPay, Bank transfer, Cubits, Klarna, Ethereum (ETH), Dogecoin (DOGE), Bitcoin Cash (BCH), Rapid Transfer, Tether (USDT), Litecoin (LTC), iWallet.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 5,000 per month | No win limit |
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Mars Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Russian | |
|
24/7 |
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Mars Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Mars Casino to be average.
You can play these types of games at Mars Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Keno, Scratch cards, Other card games, Virtual sports, Other games.
Titles supplied by 19 casino game providers are available. This includes Apricot (Microgaming), Play'n GO, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, iSoftBet, Amatic, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Booming Games, Belatra Games, MrSlotty, Games Global, Platipus.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 4 bonuses from Mars Casino:
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mars Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Verified
We do not have any complaints about Mars Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Explore the game selection available at Mars Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
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