This review examines Mars Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Mars Casino has a Very low Safety Index of 2.7, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Continue reading our Mars Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Fairness and safety of Mars Casino
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Mars Casino, we have looked closely into the Terms and Conditions of Mars Casino and reviewed them. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Mars Casino is a small to medium-sized online casino based on our estimates or collected information. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
We did not find Mars Casino on any relevant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Mars Casino has scored a Safety Index of 2.7, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.
Mars Casino T&Cs
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Mars Casino during our review.
Player complaints related to Mars Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 11,939 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Mars Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there are no user reviews available for Mars Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Mars Casino company information and licenses
Mars Casino belongs to Direx N.V and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Mars Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.
About payment methods and win and withdrawal limits
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 5,000 per month
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Mars Casino.
Language
Website
Customer support
Live chat
English
24/7
Russian
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Mars Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Mars Casino to be average.
Mars Casino slots and casino games
You can play these types of games at Mars Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Keno, Scratch cards, Other card games, Virtual sports, Other games.
Titles supplied by 19 casino game providers are available. This includes Apricot (Microgaming), Play'n GO, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, iSoftBet, Amatic, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Booming Games, Belatra Games, MrSlotty, Quickfire, Platipus.
Mars Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 4 bonuses from Mars Casino based on the data from our database.
Note: Visit our separate page on Mars Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by Mars Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Mars Casino
This is a place to share experience with Mars Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Safety Index explained
Safety Index of Mars Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mars Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.7/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Discuss anything related to Mars Casino with other players, share your opinion, or get answers to your questions.
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Payment methods
Mars Casino payment methods
Browse an overview of payment methods supported by Mars Casino, along with related limits and fees associated with transactions to or from your casino account.
