Matej Novota is Casino Guru's Head of Casino Research. He oversees the Complaint Resolution Team, ensuring smooth resolutions for player complaints from all around the world. Matej also oversees the Data Team in collecting, evaluating, and updating crucial casino-related data, shaping the internet's...
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Matej N.
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Matej Novota
Head of Casino Research
Matej Novota is Casino Guru's Head of Casino Research. He oversees the Complaint Resolution Team, ensuring smooth resolutions for player complaints from all around the world. Matej also oversees the Data Team in collecting, evaluating, and updating crucial casino-related data, shaping the internet's...
Company focuses on sports betting rather than the casino
Not all payment methods are available for all countries
In-depth review
Here is what we found when we reviewed Marathonbet Casino UK. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Our findings led us to the casino's Safety Index. This score shows how safe and fair the casino is. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. Marathonbet Casino UK received a Low Safety Index of 3.5 in our review. This reflects a poor showing for fairness and safety. Take a look at our full Marathonbet Casino UK review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of Marathonbet Casino UK – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Marathonbet Casino UK, we meticulously evaluated and analyzed the Terms and Conditions of Marathonbet Casino UK. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based on our estimates or gathered data, Marathonbet Casino UK is a medium-sized online casino. In relation to its size, it has a very high value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
Based on our findings, no important casino blacklists feature Marathonbet Casino UK. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
Taking into account all factors in our review, Marathonbet Casino UK has scored a Safety Index of 3.5, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Terms and Conditions of Marathonbet Casino UK
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Marathonbet Casino UK during our review.
Player complaints about Marathonbet Casino UK
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 9 complaints about this casino in our database. Because of these complaints, we've given this casino 13,457 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Marathonbet Casino UK
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Based on the 5 user reviews of Marathonbet Casino UK in our database, it has a Mixed User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company information
Marathonbet Casino UK is owned by Marathon Alderney Ltd, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Marathonbet Casino UK was licensed by regulatory authorities in these specific countries or geographic areas: United Kingdom (United Kingdom Gambling Commission), Alderney (Alderney Gambling Control Commission).
Payment options, withdrawal limits and win limits
Marathonbet Casino UK supports 12 deposit methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, PayPal, Trustly Pay, WebMoney, Bank transfer, ApplePay, Jeton.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
GBP 100,000 daily net win limit
GBP 50,000 per spin
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Marathonbet Casino UK.
Language
Website
Customer support
Live chat
English
24/7
German
French
Slovenian
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Marathonbet Casino UK, managing your account, withdrawals, or other matters. We would say Marathonbet Casino UK has a fast and professional customer support based on the responses we have received during our testing.
Slots and casino games at Marathonbet Casino UK
Players can enjoy these types of casino games at Marathonbet Casino UK: Slots, Roulette, Blackjack, Betting, Video poker, Jackpot games, Craps and dice, eSports betting, Other games.
Casino games supplied by 5 game providers are available. This includes Apricot (Microgaming), Play'n GO, Evolution Gaming, Yggdrasil Gaming, Ainsworth Game Technology.
Marathonbet Casino UK bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, we currently do not have any bonus offers from Marathonbet Casino UK in our database.
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Marathon Alderney Ltd
Established
2017
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Marathonbet Casino UK. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Low win limit: £100,000 / day (net win)
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Marathonbet Casino UK. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 8
Not Available: 7
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
This is a place to share experience with Marathonbet Casino UK. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 5 users
Very positivePositiveNeutralNegativeVery negative
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We want players to understand gambling.
• 2 years ago
I played twice at this casino with a single deposit and made two withdrawals. To my surprise, the withdrawal time was incredibly fast, taking only seconds for the money to land in my account. As for the games and their RTPs, everything worked perfectly, with good payouts on the games. I even thought about increasing the value of my bets, but I preferred to stick to my standard with lower stakes. To sum up, I recommend this casino: great games, quality providers like PG Soft and Pragmatic, and fast withdrawals.
Joguei duas vezes neste cassino com um único depósito e fiz dois saques. Para minha surpresa, o tempo de saque foi incrivelmente rápido, levando apenas segundos para o dinheiro cair na minha conta. Quanto aos jogos e seus RTPs, tudo funcionou perfeitamente, com boas pagas nos jogos. Até pensei em aumentar o valor das minhas apostas, mas preferi manter o meu padrão com apostas mais baixas. Resumindo, recomendo este cassino: ótimos jogos, provedores de qualidade como PG Soft e Pragmatic, e saques rápidos.
withdrawal at lightning speed payment in seconds
saque na velocidade luz pagamento em segundos
i don't receive offers in my email
não recebo ofertas no email
Marathonbet Casino UK
Thank you for positive feedback. Please note that you can always find offers on our website or in email, specified during registration. We wish you always get only positive emotions from playing at Marathonbet Casino!
• 2 years ago
Hello, I've never had any problems with this company, but now I've been unable to make a withdrawal by bank transfer for 7 days. They've stopped me by cancelling it, according to them, due to problems with their supplier. I don't know if they'll actually pay me. Their response emails are always repetitive and generally there is no prospect of a solution. I don't think they will return.
Hola, pues nunca había tenido problemas con esta casa pero ahora llevo 7 días sin poder hacer un retiro por transferencia bancaria, me lo paran cancelando según ellos por problemas con su proveedor. Ya no se si me pagarán, realmente. Siempre sus emails de respuesta son repetitivos y en términos generales, ninguna perspectiva de solución. No creo que vuelva.
Nothing
Nada
SLOW WITHDRAWALS
RETIROS LENTOS
Marathonbet Casino UK
Unfortunately, you have repeatedly entered incorrect payment details when withdrawing funds. For this reason you received a refusal from the payment operator. At the moment the withdrawal of funds has been successfully carried out. We wish you always get only positive emotions from playing at Marathonbet Casino!
• 2 years ago
I was treated extremely unfairly. Before registering, I asked in live chat if it was possible to win back the bonus to the bonus account if the main account burned down, to which they answered - it’s possible. And when I noticed that the bet bar was not changing, I asked a question and after that they sent me an item, for a second: The DEPOSIT bonus is wagered exclusively from the main account, so what now? What kind of unfair treatment of players, unfair bonus system? In many casinos you can win back your bonus account without any problems, even if you have lost your main one. If you want to experience this, please register and play :)
What advantages can scammers have?
Bonus system
Marathonbet Casino UK
There are various promotions available at the Marathonbet Casino. In some cases, you can win back the bonus using the bonus balance, and in some cases this is not possible. The Client agrees to all the terms of the promotion and undertakes to familiarize himself with the rules before taking part in the promotion. We apologize for the inconvenience and look forward to your understanding. We wish you to always receive only positive emotions from playing at the Marathonbet Casino.
• 2 years ago
After a while without entering this casino I decided to do so. It has a hood, that's what it's called, right? that always diverts you to unclear situations and that in any case, even if you follow them, they cause errors. This leads to the account being blocked and the web chat skipping. After asking me my name and date of birth, they made me enter the date again but with bars. Once done, they asked me the security question about my mother's last name. I always put the same one but... according to them it didn't match. Good. The next question is my address---well it seems that I live in another one that I didn't know, because they claim that that address is not the one I provided. From all this I deduced that they made a copy paste of my answers, which means that if I put something in capital letters, or I put a hyphen on the floor/door or the number of spaces they gave them an error. My response was that if they didn't want me to play, they should tell me, because the next thing they asked me was to send an email to support with documentation etc etc, and that without winning a prize. If I make a withdrawal I have to send the size of the underwear with the same manufacturer's spaces. Out count and so happy. Good afternoon
Despues de un tiempo sin entrar en este casino decidí hacerlo. Tiene capcha ¿se llama así no? que siempre te desvía a situaciones poco claras y que en todo caso aunque las sigas dan error. Esto te lleva a bloquear la cuenta y te salta el chat de la web. Despues de preguntarme nombre, y fecha de nacimiento, me volvieron a hacer poner la fecha pero con barras. Una vez hecho me hicieron la pregunta de seguridad del apellido de mi madre. Siempre pongo el mismo pero ... segun ellos no coincidía. Bien. La siguiente pregunta es mi direccion--- pues parece ser que vivo en otra que no conocía, porque aseguran que esa dirección no es la que yo aporte. Por todo ello deduje que hacían un copia pega de mis respuestas, lo que conduce a que si algo lo puse en mayúsculas, o puse un guion en el piso/puerta o el numero de espacios les daba error. Mi respuesta fue que si no querían que jugara me lo dijeran, porque lo siguiente que me pidieron es mandar un mail a soporte con documentación etc etc, y eso sin ganar un premio. Si hago un retiro tengo que mandar la talla de la ropa interior con los mismos espacios del fabricante. Fuera cuenta y tan feliz. Buenas tardes
the game offer
la oferta de juegos
the unfortunate access to the web with capcha
el lamentable acceso a la web con el capcha
The disastrous data verification
La nefasta comprobación de datos
The ease with which they begin to request documentation by mail without having accessed the website
La facilidad con que empiezan a solicitar documentación por correo sin haber accedido a la web
Marathonbet Casino UK
We apologize for any difficulties and inconveniences. The support team adheres to strict standards and performs all necessary procedures for the security of the gaming account. For more information, please contact our support team again. We will do our best to help you.
• 4 years ago
The terms and conditions are unfair as they limit the earnings you can get, although this has never been the case for me
Los términos y condiciones son injustos ya que limitan las ganancias que puedes obtener, aunque nunca ha sido mi caso
Fast withdrawals almost always
Retiros rápidos casi siempre
Slots microgaming and Just for the win
Slots microgamimg y Just for the win
Sometimes the money is deducted when you deposit but the deposit takes a few minutes to be credited to your account
En ocasiones te descuenta el dinero al depositar pero el depósito tarda algunos minutos en acreditarse en tu cuenta
Sometimes withdrawals are delayed
Alguna vez los retiros se retrasan
Marathonbet Casino UK
Thank you for the feedback. Please keep in mind that Marathonbet Casino is not responsible for any fee charged by intermediary banks (paragraph 4.3 of the Rules). Please note that the withdraw processes to the web wallet can take anywhere from several minutes to 24 hours. Withdrawal of funds to bank cards takes up to 3-5 business days. We wish you always receive only positive emotions from playing at Marathonbet Casino!
Discussion
Marathonbet Casino UK discussion
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