HomeOnline casinosMadame Chance Casino Review

Madame Chance Casino Review

avatarVeronika F.
Last updated 03/2023
Safety Index
6.8
User feedbackNot enough data
1 review
avatarVeronika F.
Last updated 03/2023

Casino closed

Madame Chance Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Unique VIP program
  • Phone customer support available
  • Live dealer games are available
  • Live chat support is not available 24/7
  • Very strict terms and conditions
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Low monthly withdrawal limit
  • Not all payment methods are available for all currencies

Madame Chance Casino Review

In this review, Madame Chance Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Madame Chance Casino has an Above average Safety Index that sits at 6.8, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read our Madame Chance Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index of Madame Chance Casino – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Madame Chance Casino, we meticulously evaluated and analyzed the Terms and Conditions of Madame Chance Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

Based on our estimates or gathered data, Madame Chance Casino is a medium-sized online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

Based on our findings, no important casino blacklists feature Madame Chance Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All in all, when combined with other factors that come into play in our review, Madame Chance Casino has landed an Above average Safety Index of 6.8. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Note: As far as we are concerned, Madame Chance Casino is related to 2 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Madame Chance Casino. They resulted in a lower Safety Index than this casino would have without related casinos.

Terms and Conditions of Madame Chance Casino

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Madame Chance Casino during our review.

Player complaints regarding Madame Chance Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 0 complaints directly about this casino in our database, as well as 8 complaints about other casinos related to it. Because of these complaints, we've given this casino 531 black points in total, out of which 531 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Madame Chance Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected a review from one player, Madame Chance Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company information

Madame Chance Casino is owned by Vega World Solutions N.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

Madame Chance Casino is licensed by Curaçao Gaming Authority in Curaçao.

Payment options, withdrawal limits and win limits

Madame Chance Casino supports 13 deposit methods. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, iDEAL, POLi, Nordea, PostePay, Maestro, UCash, Klarna, Nexi.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 5,000 per month No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at Madame Chance Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes
Russian Yes Yes Yes
German Yes Yes Yes
Finnish Yes Yes Yes
Swedish Yes Yes Yes
Italian Yes Yes Yes
French Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Madame Chance Casino, your account, withdrawals, or anything else. Madame Chance Casino has a fast and professional customer support, judging by the results of our testing.

Slots and casino games at Madame Chance Casino

Players can enjoy these types of casino games at Madame Chance Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Keno, Scratch cards, Other card games, Virtual sports, Other games.

Casino games supplied by 30 game providers are available. This includes Yggdrasil Gaming, Thunderkick, Betsoft Gaming, ELK Studios, Evoplay, BGaming, Booming Games, Booongo (BNG), MrSlotty, Nucleus Gaming, Leap Gaming, Fugaso, Felix Gaming, Caleta Gaming, Bulletproof Games, Indi Slots, Boomerang Studios, Reflex Gaming, Peter & Sons, AvatarUX, Getta Gaming, Gamzix, 3 Oaks Gaming, Kalamba Games, Spinthon, Bang Bang Games, SimplePlay, PlayPearls, Ruby Play, Reel Play.

Madame Chance Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

As of right now, our database holds 3 bonuses from Madame Chance Casino, including:

  • 400% up to €800
  • 150% up to €800
  • 200% up to €800

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner Vega World Solutions N.V.
  • Established 2016
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Madame Chance Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casinoMedium group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Average
Total complaints: 2
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 0
  • Rejected 2
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Low withdrawal limit: €5,000 / month

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Games

    Explore the game selection available at Madame Chance Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 9 Not Available: 6

    User reviews of Madame Chance Casino

    This is a place to share experience with Madame Chance Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 1 user

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 3 years ago
    attention bonus halter full of pitfalls 900 euros unpaid
    no reports in chat I have help recommendations for x not to fall into their traps ... do not play with it

    Madame Chance Casino discussion

    Discuss anything related to Madame Chance Casino with other players, share your opinion, or get answers to your questions.

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