HomeOnline casinosLuckyBay Casino Review

LuckyBay Casino Review

avatarZuzana S.
Last updated 09/2019
Safety Index
4.8
User feedbackNot enough data
0 review
avatarZuzana S.
Last updated 09/2019

Casino closed

LuckyBay Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Live dealer games include Sic Bo and Dragon Tiger
  • Live chat support is available 24/7
  • Bonuses not available for all countries
  • Low withdrawal limits for new players

LuckyBay Casino Review

For this review, our independent casino review team put LuckyBay Casino through its paces. We used our casino review methodology to look at what it does right and what could be better. All the key facts – from the casino's licenses and Terms and Conditions to player complaints, support, and limits – were checked by our team. They used these to decide if this casino is safe and honest, one to avoid, or somewhere in the middle.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. LuckyBay Casino scored a Low Safety Index of 4.8, positioning itself poorly in terms of fairness and safety, as outlined by our evaluation methodology. Keep reading our LuckyBay Casino review to learn more about this casino and decide whether it is a good choice for you.

Is LuckyBay Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our LuckyBay Casino review, we extensively examined and analyzed the Terms and Conditions of LuckyBay Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

Considering our estimates and the factual data we have collected, LuckyBay Casino appears to be one of smaller online casinos. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

Based on our findings, no important casino blacklists feature LuckyBay Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

Taking into account all factors in our review, LuckyBay Casino has scored a Safety Index of 4.8, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.

Terms and Conditions of LuckyBay Casino

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of LuckyBay Casino during our review.

Player complaints regarding LuckyBay Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found no relevant complaints about this casino.

User feedback and reviews of LuckyBay Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Unfortunately, we do not have any user reviews of LuckyBay Casino in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Licenses and company information

LuckyBay Casino is owned by Mitridat Group Industries Ltd, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

LuckyBay Casino is licensed by Curaçao Gaming Authority in Curaçao.

Payment options, withdrawal limits and win limits

LuckyBay Casino supports 11 deposit methods. This includes: Skrill, Neteller, VISA, Mastercard, QIWI Кошелек, Bitcoin (BTC), Perfect Money, AdvCash, EXMO, МИР - Mir, Payeer.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 2,000 per month No win limit
USD 2,000 per month
RUB 120,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The options available at LuckyBay Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Russian Yes Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at LuckyBay Casino, your account, withdrawals, or anything else. According to our tests and collected information, LuckyBay Casino has a good customer support.

LuckyBay Casino casino games and slots

Players can enjoy these types of casino games at LuckyBay Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Craps and dice, Keno, Scratch cards, Other card games, Other games.

Casino games supplied by 14 game providers are available. This includes Apricot (Microgaming), Igrosoft, Betsoft Gaming, Playson, Amatic, GameArt, Endorphina, Habanero, Spinomenal, Tom Horn, Booongo (BNG), Platipus, Vivo Gaming, XPG (xprogaming).

LuckyBay Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

As of right now, our database holds 2 bonuses from LuckyBay Casino, including:

  • 100 руб NO DEPOSIT BONUS
  • 150% up to $200

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner Mitridat Group Industries Ltd
  • Established 2017
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LuckyBay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 0
Last updatedLast updated

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Negative
    Last updatedLast updated
    • Low withdrawal limit: €2,000 / month

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Important
    Important: Very low withdrawal limit This casino has a very low monthly withdrawal limit, which means that if you happen to win a larger sum of money, it will take a much longer time to withdraw the winnings from your account.
    Complaints about LuckyBay Casino
    This tab does not contain any complaints

    We do not have any complaints about LuckyBay Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

    Submit a complaint

    Games

    Explore the game selection available at LuckyBay Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 9 Not Available: 6

    User reviews of LuckyBay Casino

    This is a place to share experience with LuckyBay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 0 users

    Very positivePositiveNeutralNegativeVery negative

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    LuckyBay Casino discussion

    Discuss anything related to LuckyBay Casino with other players, share your opinion, or get answers to your questions.

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