This review examines Lucky8 Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Lucky8 Casino has a High Safety Index of 8.4, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Read our Lucky8 Casino review to discover more about this casino and decide whether it is a suitable option for you.
Fairness and safety of Lucky8 Casino
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Lucky8 Casino, we meticulously evaluated and analyzed the Terms and Conditions of Lucky8 Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
Considering our estimates and the factual data we have collected, Lucky8 Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, Lucky8 Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in Lucky8 Casino having a Safety Index of 8.4, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: As far as we are aware, Lucky8 Casino is interconnected with 1 other online casino. The Safety Index of Lucky8 Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of Lucky8 Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Lucky8 Casino to be unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Lucky8 Casino player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 1 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 305 black points in total, out of which 58 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Lucky8 Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Lucky8 Casino has a Bad User feedback score based on the 15 user reviews in our database. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Lucky8 Casino
Lucky8 Casino is in the ownership of WCG B.V. and has an annual revenue estimate greater than $100,000,000. Based on the revenues, we consider it to be a very large online casino.
Lucky8 Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Withdrawal limits, win limits, and payment method options
Lucky8 Casino supports 15 payment methods. This includes: Skrill, Neteller, Mastercard, VISA, VISA Electron, Bitcoin (BTC), Bank transfer, Flexepin, Instant Bank Transfer, Ethereum (ETH), eZeeWallet, Cashlib, Litecoin (LTC), Ripple (XRP), Interac.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 2,500 per week
No win limit
EUR 10,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at Lucky8 Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
French
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Lucky8 Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Lucky8 Casino as good.
Lucky8 Casino slots and casino games
Lucky8 Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Crash games, Other games.
The casino's game library includes titles from 43 providers. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Push Gaming, BGaming, Spinomenal, Booongo (BNG), Relax Gaming, Oryx Gaming, Atomic Slot Lab, Gaming Corps, Fantasma Games, Bluberi Gaming, Swintt, Max Win Gaming, Indigo Magic, Win Fast, Bulletproof Games, Reflex Gaming, Peter & Sons, AvatarUX, Gamomat, Blue Guru Games, Gamzix, Arcadem, Kalamba Games, Flatdog, Bang Bang Games, Hacksaw Gaming, Print Studios, Givme Games, PGsoft (Pocket Games Soft), Reel Play.
Bonuses and codes offered by Lucky8 Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from Lucky8 Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to Lucky8 Casino bonuses.
Browse all bonuses offered by Lucky8 Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(15)
User reviews of Lucky8 Casino
This is a place to share experience with Lucky8 Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I joined this site not even a month ago , made numerous deposits exceeding 500 hundred dollars , played multiple slots , my bets were low not exceeding 20 cent too1 dollar , with nothing too say of a half decent win , terrible loading times of games , site interruptions with playing and spins , when i contacted support about the issues and consistent loosing , response was we apologize and yes i can see the constant loosing with your deposits , this site is too controlling with winning at all , just a money grab people , there are better playing sites out there and you can actually win something for your hard earned money. I am closing down this site as soon as I'm done this. One more thing , there security isn't up too par for Canadians , they cant confirm text codes too your cell phone in Canada for some strange reason , just your email.
Pros: Verity of games, faster deposit and withdrawal Issues: User sessions is tempered with big data Hadoop technology (most likely) Many casinos(such as nomini, royal panda) do this unfair practice due to which player keep on loosing followed by martingale series loop. Gambling commission must take action against such session tempering probleme.
Faster deposit and withdrawal
Tempering user sessions
Goldenboy1983
Unregistered user
• 2 years ago
This is the worst casino out there ! I havnt gotten anything good from these Peaple they are one of the biggest Thieves out there ! They stole my money a few times and never reply back to any emails ! I don’t Recommend anyone to play on this sight they will rip u off !!!
Never reply to emails
Steel ur money and not return it
No rewords
No bonuses
Just garbage
Sheri1967
Unregistered user
• 2 years ago
This is the worst casino I ever gambled at. I gamble at all different casinos and have never run into the issues that I have with this casino. I deposited 3 payments that cleared my bank but never processed through the casino. I had time off and was sick with covid and entertained myself here only to be surprised at the trouble I am having getting my money back. I have emailed them numerous times tried calling the number which doesnt work. They blocked me from live chat. I finally got throgh and asked for a bonus for all my inconvience and wrecking my days at home sick. By spending so much time trying to get to the bottom of this. They refused to give me a bonus in a good will gesture after me spending a lot of money there. I feel totally disrespected and I think they think I will eventually go away. I'm going to report this casino and have them investigated because they have tons of money and could make this right easily. The customer service is a joke. There are a lot of good reputable casinos online. This one is not, Save your money or go to a recommended one. They have the nerve to ask me to deposit more with every email. Also I have had many times received emails with match bonuses that they never honoured.
some good games
very bad customer service
make no effort to respond to complaints just we will get back to you and no explanation or time frame this has been going on for 4 days now. It is clear as a bell on their website that these deposits failed on their end and they don;t even deny it just keep stringing me a long
asked me not to report them which tells me a few things
totally untrustful
Kares
Unregistered user
• 3 years ago
Dishonest casino. I have used a few, these guys straight up canceled a transaction in mid process. Removed the funds and now won't give them back. Keep asking for bank statements, even though I sent three screen shots and spoke to live support for almost an hour the second it happened. Do NOT recommend doing any business with them. Kares
They stole money right out of my account!! Three days later and still wont return it
Safety Index explained
Safety Index of Lucky8 Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky8 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.4/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
