HomeOnline CasinosJackpotjoy Casino Review
Jackpotjoy Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • Neteller
  • VISA
  • Mastercard
  • Trustly
Withdrawal limits
Not Limited for SEK
Dumarca Gaming Ltd
2019
> $20,000,000
OverviewBonusesUser reviews3Safety Index explainedDiscussion1Payment methods4
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Jackpotjoy Casino Review

In this review of Jackpotjoy Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Jackpotjoy Casino has a High Safety Index of 8.7, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Keep reading our Jackpotjoy Casino review to learn more about this casino and decide whether it is a good choice for you.

Is Jackpotjoy Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Jackpotjoy Casino review, we extensively examined and analyzed the Terms and Conditions of Jackpotjoy Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.

Jackpotjoy Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

To our knowledge, Jackpotjoy Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All of that, together with other factors considered in our review, has resulted in Jackpotjoy Casino having a Safety Index of 8.7, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

Note: To the best of our knowledge, Jackpotjoy Casino is associated with 10 other online casinos. The Safety Index of Jackpotjoy Casino takes into account the qualities of all the interconnected online casinos.

T&Cs of Jackpotjoy Casino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Jackpotjoy Casino to be somewhat unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Jackpotjoy Casino player complaints

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 3 complaints directly about this casino in our database, as well as 6 complaints about other casinos related to it. Because of these complaints, we've given this casino 54 black points in total, out of which 9 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Jackpotjoy Casino user reviews and feedback

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 3 player reviews of Jackpotjoy Casino so far. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Company information and licenses of Jackpotjoy Casino

Jackpotjoy Casino is in the ownership of Dumarca Gaming Ltd and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

Jackpotjoy Casino holds a gambling license in Sweden issued by Spelinspektionen.

Withdrawal limits, win limits, and payment method options

Jackpotjoy Casino supports 4 payment methods. This includes: Neteller, VISA, Mastercard, Trustly.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at Jackpotjoy Casino are displayed in the table below.

Language Website Customer support Live chat
English No Yes Yes
Swedish Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Jackpotjoy Casino, withdrawals, and other potential areas of concern. Jackpotjoy Casino has a fast and professional customer support, judging by the results of our testing.

Jackpotjoy Casino casino games and slots

Jackpotjoy Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games.

The casino's game library includes titles from 34 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, iSoftBet, Scientific Games (SG Digital), Nextgen Gaming, ELK Studios, Push Gaming, Lightning Box, Leander Games, Booming Games, Realistic Games, Relax Gaming, Atomic Slot Lab, Slingo, Fortune Factory Studios, Gamomat, Blue Guru Games, Roxor, Kalamba Games, STHLMGAMING, Just For The Win, Bet Digital, Foxium, Triple Edge Studios.

Jackpotjoy Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Jackpotjoy Casino, which is listed in the 'Bonuses' section of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to Jackpotjoy Casino bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Neteller
  • VISA
  • Mastercard
  • Trustly
Withdrawal limits
Not Limited for SEK

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
No eSports betting
No crash games

Language options

Swedish website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (34)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • ELK Studios
  • Big Time Gaming
  • Scientific Games
CASINO SCREENSHOTS
jackpotjoy_casino_se_homepage_desktop
jackpotjoy_casino_se_game_gallery_desktop
jackpotjoy_casino_se_promotions_desktop
jackpotjoy_casino_se_homepage_mobile
jackpotjoy_casino_se_game_gallery_mobile
jackpotjoy_casino_se_promotions_mobile

Positives

  • Excellent reputation since 2012
  • Phone customer support available
  • Live dealer games are available
  • Fast and professional customer support

Negatives

  • Live chat support is not available 24/7
  • Skrill and Neteller depositors cannot claim welcome bonus

Interesting facts

  • Local version of popular international casino
  • Registration possible only with the Swedish personal identity number
Author & Guarantor: Burak Onder Last updated: 07 Feb 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Jackpotjoy Casino bonuses

Browse all bonuses offered by Jackpotjoy Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (3)

User reviews of Jackpotjoy Casino

This is a place to share experience with Jackpotjoy Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
This is the best casino I have ever played at it’s so reliable they have limits fast withdrawals almost instant great selection of games I always seem
To win here and cashing out is the easiest things they deserve a lot of credit I won 2 jackpots on this site to I wish there was more bonuses but I really can’t complain will always play here
• 3 years ago
Best site for me.
Paypal payout in account faster than I can open App to check sometimes. Feels like a quality site.
Good game selection
  • Superfast payout
  • Quality graphics
  • Large games selection
  • Great reliability
  • None at all
  • Nothing I can think of,always worked welloffered good selection of games
Safety Index explained

Safety Index of Jackpotjoy Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jackpotjoy Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Jackpotjoy Casino and related casinos (31)

31All2Opened9Not solved4Solved16Rejected

Complaints directly about Jackpotjoy Casino

Complaints about related Vera&John Casino (4)

Resolved Our verdict

Case closed

Disputed amount: $20
Vera&John Casino
Safety Index:High
Submitted: 22 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €27
Vera&John Casino
Safety Index:High
Submitted: 19 Mar 2023
Resolved Our verdict

Case closed

Disputed amount: €1,500
Vera&John Casino
Safety Index:High
Submitted: 04 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: $14,000
Vera&John Casino
Safety Index:High
Submitted: 27 Sep 2021
Discussion

Jackpotjoy Casino Discussion

Discuss anything related to Jackpotjoy Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Jackpotjoy Casino payment methods

Browse an overview of payment methods supported by Jackpotjoy Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
NetellerNeteller 100 kr - 100,000 kr
Not Available - How to use Neteller
VISAVISA 100 kr - 100,000 kr
Not Available -
MastercardMastercard 100 kr - 100,000 kr
Not Available -
TrustlyTrustly 100 kr - 20,000 kr
Not Available - How to use Trustly
Currencies
SEK
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