Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
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Natalia B.
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Natalia Burlutskaia
Casino & Affiliate Communication Specialist
Natalia is one of Casino Guru’s Casino Analysts and Complaint Specialists. She is spending her work time helping players with their complaints and also searching for new casinos to add to our site while working tirelessly to ensure our site’s information is kept up-to-date and accurate. Before joini...
Skrill and Neteller depositors cannot claim welcome bonus
Jackpotjoy Casino Review
Jackpotjoy Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. Jackpotjoy Casino has a High Safety Index of 8.2, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Read on in our Jackpotjoy Casino review to find out whether this casino is a good fit for you.
Is Jackpotjoy Casino fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Jackpotjoy Casino review, we extensively examined and analyzed the Terms and Conditions of Jackpotjoy Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Considering our estimates and the factual data we have collected, Jackpotjoy Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, Jackpotjoy Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in Jackpotjoy Casino having a Safety Index of 8.2, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, Jackpotjoy Casino is associated with 9 other online casinos. The Safety Index of Jackpotjoy Casino takes into account the qualities of all the interconnected online casinos. This connection has resulted in a decreased Safety Index.
Jackpotjoy Casino Terms and Conditions
Each time we review a casino, we go through its Terms and Conditions to check how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Jackpotjoy Casino to be somewhat unfair.
Note: Read through and explore our specific findings from the T&Cs check here.
Jackpotjoy Casino player complaints
When it comes to our casino reviews, player complaints matter a great deal. They help us understand the real issues players face and how each casino deals with them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 4 complaints directly about this casino in our database, as well as 30 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,097 black points in total, out of which 1,752 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Jackpotjoy Casino user reviews and feedback
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 5 reviews, but have only received 2 player reviews of Jackpotjoy Casino so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Company information and licenses of Jackpotjoy Casino
Jackpotjoy Casino is in the ownership of Dumarca Gaming Ltd and has an annual revenue estimate greater than $20,000,000. This establishes it as a large online casino within the bounds of our categorization.
Jackpotjoy Casino holds a gambling license in Sweden issued by Spelinspektionen.
Withdrawal limits, win limits, and payment method options
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Support and language availability
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The language and support options at Jackpotjoy Casino are shown in the table below.
Language
Website
Customer support
Live chat
English
Swedish
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at Jackpotjoy Casino. This includes potential difficulties with your account, withdrawals, and more. Judging by the responses we have received, we consider the customer support of Jackpotjoy Casino to be professional and fast.
Jackpotjoy Casino casino games and slots
Jackpotjoy Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Live poker, Live roulette.
The casino's game library includes titles from 61 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Scientific Games (SG Digital), iSoftBet, Nextgen Gaming, ELK Studios, Push Gaming, Wazdan, Lightning Box, Leander Games, Booming Games, Realistic Games, Relax Gaming, PearFiction Studios, Jelly, Ino Games, Oros Gaming, Fantasma Games, Playzido, Indigo Magic, Wishbone, Alchemy Gaming, Reflex Gaming, Nailed it! Games, Fortune Factory Studios, All For One Studios (ALL41), Gamomat, Northern Lights Gaming, Bragg Gaming, RAW iGaming, Bet Digital, Bang Bang Games, Foxium, Triple Edge Studios, Crazy Tooth Studio, Infinity Dragon Studios, Reel Play, Gameburger Studios, Atomic Slot Lab, Slingo, Crucible Gaming, AvatarUX, Neko Games, Highlight Games, Gold Coin Studios, Kalamba Games, Aurum Signature Studios, Just For The Win, 4ThePlayer, Hacksaw Gaming, AreaVegas.
Bonuses and codes offered by Jackpotjoy Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
Currently, our database has the following bonus from Jackpotjoy Casino:
200 EXTRA SPINS on Fire Joker
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
Dumarca Gaming Ltd
Established
2019
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Jackpotjoy Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Jackpotjoy Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 10
Not Available: 5
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
This is a place to share experience with Jackpotjoy Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 2 users
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• 3 years ago
This is the best casino I have ever played at it’s so reliable they have limits fast withdrawals almost instant great selection of games I always seem To win here and cashing out is the easiest things they deserve a lot of credit I won 2 jackpots on this site to I wish there was more bonuses but I really can’t complain will always play here
• 4 years ago
Best site for me. Paypal payout in account faster than I can open App to check sometimes. Feels like a quality site. Good game selection
Superfast payout
Quality graphics
Large games selection
Great reliability
None at all
Nothing I can think of,always worked welloffered good selection of games
Discussion
Jackpotjoy Casino discussion
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