- Easy platform to navigate
- Communication facilities are poor
JackpotCity Casino SE has been closed and no longer operates.
Browse recommended casinosRated by 51 users
JackpotCity Casino SE has been closed and no longer operates.
Browse recommended casinosThis review examines JackpotCity Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Although JackpotCity Casino scored an Above average Safety Index of 7.8, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Read our JackpotCity Casino review to discover more about this casino and decide whether it is a suitable option for you.
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of JackpotCity Casino, we meticulously evaluated and analyzed the Terms and Conditions of JackpotCity Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
JackpotCity Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include JackpotCity Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
In our comprehensive review of all relevant aspects, JackpotCity Casino has attained an Above average Safety Index of 7.8. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of JackpotCity Casino to be unfair.
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 75 complaints directly about this casino in our database, as well as 223 complaints about other casinos related to it. Because of these complaints, we've given this casino 10,982 black points in total, out of which 822 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Judging by the 51 user reviews given to JackpotCity Casino, it has a Good User feedback score. You can find the reviews in the User reviews part of this page.
JackpotCity Casino is owned by Bayton Ltd and has estimated annual revenues higher than $100,000,000. Based on the categorization we use, this makes it a very big online casino.
JackpotCity Casino has a gambling license issued by Spelinspektionen in Sweden.
JackpotCity Casino accepts deposits via 10 payment methods. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, Trustly, VISA Electron, Maestro, Zimpler, BankID.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits | Win limits |
---|---|
SEK 20,000 per day | No win limit |
SEK 80,000 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at JackpotCity Casino.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | |||
Swedish |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at JackpotCity Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of JackpotCity Casino to be good.
JackpotCity Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Other games.
Games from 10 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Evolution Gaming, Rabcat, Genii, Gameburger Studios, Alchemy Gaming, Games Global, Just For The Win, Triple Edge Studios.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from JackpotCity Casino in our database, listed in the 'Bonuses' section of this page.
Browse all bonuses offered by JackpotCity Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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