Rated by 58 users
This review examines JackpotCity Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. JackpotCity Casino has a Very high Safety Index of 9.5, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Read our JackpotCity Casino review to discover more about this casino and decide whether it is a suitable option for you.
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of JackpotCity Casino, we meticulously evaluated and analyzed the Terms and Conditions of JackpotCity Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
JackpotCity Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include JackpotCity Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, JackpotCity Casino has landed a Very high Safety Index of 9.5. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of JackpotCity Casino during our review.
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 93 complaints directly about this casino in our database, as well as 204 complaints about other casinos related to it. Because of these complaints, we've given this casino 19,578 black points in total, out of which 9,610 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
JackpotCity Casino has a Great User feedback score based on the 58 user reviews in our database. You can find the reviews in the User reviews part of this page.
JackpotCity Casino is owned by Bayton Ltd and has estimated annual revenues higher than $1,000,000,000. Based on the categorization we use, this makes it a very big online casino.
JackpotCity Casino has a gambling license issued by Spelinspektionen in Sweden.
JackpotCity Casino accepts deposits via 9 payment methods. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, Trustly Pay, Maestro, Zimpler, BankID.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| SEK 20,000 per day | No win limit |
| SEK 80,000 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at JackpotCity Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| Swedish | |
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During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at JackpotCity Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of JackpotCity Casino to be good.
JackpotCity Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Other games.
Games from 10 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Evolution Gaming, Rabcat, Genii, Gameburger Studios, Alchemy Gaming, Games Global, Just For The Win, Triple Edge Studios.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from JackpotCity Casino in our database, listed in the 'Bonuses' section of this page.
This is a place to share experience with JackpotCity Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of JackpotCity Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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