The process of getting this bonus should be relatively FAST
18+ • New players only • Terms apply, please gamble responsibly • To receive bonus payments, casino account must have a valid e-mail address and telephone number • Game weighting and exclusions apply
OverviewBonuses1User reviews206Safety Index explainedDiscussion53Payment methods17
Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Grande Vegas Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Grande Vegas Casino has a Below average Safety Index of 5.4, which means it may not be the best choice for most players in terms of fairness and safety. Read our Grande Vegas Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index of Grande Vegas Casino – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Grande Vegas Casino, we meticulously evaluated and analyzed the Terms and Conditions of Grande Vegas Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Grande Vegas Casino is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, Grande Vegas Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, Grande Vegas Casino has achieved a Safety Index of 5.4, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
Note: Grande Vegas Casino is linked to 2 other online casinos, based on the information we've collected. The Safety Index of Grande Vegas Casino takes into account the qualities of all the interconnected online casinos. This connection has resulted in a decreased Safety Index.
T&Cs of Grande Vegas Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Grande Vegas Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Grande Vegas Casino player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 8 complaints directly about this casino in our database, as well as 10 complaints about other casinos related to it. Because of these complaints, we've given this casino 4,966 black points in total, out of which 4,485 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Grande Vegas Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Based on the 206 user reviews of Grande Vegas Casino in our database, it has a Good User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Grande Vegas Casino
Grande Vegas Casino is in the ownership of GALACTIC AFFILIATE CO. LTD. and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
To our knowledge, Grande Vegas Casino has not obtained a gambling license from any regulator.
Withdrawal limits, win limits, and payment method options
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
USD 5,000 per week
No win limit
USD 20,000 per month
Withdrawal limit also applies to progressive jackpot wins!
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Grande Vegas Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Grande Vegas Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Grande Vegas Casino as good.
Slots and casino games at Grande Vegas Casino
Grande Vegas Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Keno, Other games.
The casino's game library includes titles from 2 providers. This includes Realtime Gaming, Visionary iGaming (ViG).
Bonuses and codes offered by Grande Vegas Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 2 bonuses from Grande Vegas Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to Grande Vegas Casino bonuses.
The process of getting this bonus should be relatively FAST
18+ • New players only • Terms apply, please gamble responsibly • To receive bonus payments, casino account must have a valid e-mail address and telephone number • Game weighting and exclusions apply
Browse all bonuses offered by Grande Vegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(206)
User reviews of Grande Vegas Casino
This is a place to share experience with Grande Vegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Horrible. Obtuse and uninformative language from customer service. They take full blown lifetimes to perform each step of each process and drag their feet purposely to extend every single interaction to the longest possible time frames. Zero help from CS and they will not allow you to speak with any superior aand you cant speak with the verification department . Crypto, yes the instant and awesome payment method, is twisted into a drawn out miserable and pathetic process taking 3-5 weekdays and not including the day you initiate. verification which should take 30 - 60 seconds takes 5 weekdays and they will ask you to resubmit documents, which resets the clock, and you cannot speak with the department handling it to help satisfy their fabricated and insincere "issues". Bonus is laden with strings attached. and even after you somehow make it through the unrealistic requests it haunts you for weeks. $150 bonus.. 60x playthrough (yes mf 60!!!x) So $9,000 played off 150.. I did it oh but max payout is $300. so my balance is at 6700 when i accomplish the 9000 playthrough so $6,400 is just poof gone pulled from my account... left with 300 I attempt to withdraw but verification is required, no problem right. wrong. almost 10 days later they finally process it. This whole time I cant play or deposit. If i play and win they take anything above 300 even though the task should be done. If I deposit money the 300 in the account poisons it with the same regulations.. criminal unethical asinine ridiculous scum bag activities. Finally after all this time verified and initiate a bitcoin withdraw which should really be no more than 30 minutes, I discover that we are looking at 5 days not including the day it was initiated or weekends... these absolute POS's have stopped me from using the site at all for gonna be 15 days all because I won on a bonus and this is how it is for everyone. They should be permanently removed from the face of the planet its the worst experience ive ever had with any company over every industry . I cant convey how terrible this casino is run.
They have unfair withdrawal limits and when I asked him to close and I can't refund me they want proof of residency and all kinds of stuff and that's ridiculous they just will not refund you they stole my money
I've been registered there for about 1 month, deposited a total of about 200 USD, thanks to the great bonuses I always used and lost about 6-700 USD. Then finally got lucky, deposited USD 25 with 500% and wagered it with Wager 30 (approx. 3500), had good timing in a slot and requested a withdrawal amount of almost USD 900. Was very afraid that you would not pay out but today (after additional verification) it was in the ezeewallet - top. The only thing that bothers me is the foolishness, you can only use 1 free bonus after 1 deposit, but their system allows 3, which then results in more than 1 canceling the winnings. This is where you should adjust this.
Bin seit ca 1 Monat dort angemeldet, insgesamt ca 200 USD eingezahlt, dank der tollen Bonusse immer ca 6-700 USD eingesetzt und verloren. Dann endlich Glück gehabt, 25 USD mit 500% eingezahlt und mit Wager 30 (3500 ca) umgesetzt, gutes Timing in einem Slot gehabt und knapp 900 USD Auszahlbetrag angefordert. Hatte grosse Angst das Sie nicht auszahlen aber heute (nachdem zusätzliche Verifikation) war es im ezeewallet - top. Das einzige was mich stört ist die Dummenfängerei, man darf nach 1 Deposit je nur 1 Gratisbonus nutzen aber ihr System erlaubt 3, was dann bei mehr als 1 zur Folge hat das Sie die Gewinne stornieren. Hier sollten Sie dies anpassen.
Fast nice chat
Schneller netter Chat
TOP bonuses
TOP bonusse
fair slots
faire Slots
Bonus "abuse" is enforced with virtually no warning
Bonus"missbrauch" wird quasi ohne Warnungen erzwungen
Can’t withdraw money. They take 60 US dollars for wire trf then say wrong info and try again and they want another 60;dollars. My bank confirmed info correct so I am stalled and can’t get money out. Feels like a scam
I am happy with the casino. Althought the time period it took to verify my account took almost 30 days. Once i was verified the withdraw was processed complete within 3 days. I consider this very fast considering it was a international payment. Thanks
I found out that there is a bonus in an advertisement of the site and as always and as in all sites, I thought it was a scam because no deposit bonuses are never paid by casinos for some excuse. I thought it was different here, but that's not the case. When you make a profit, the site sends you to a false identity confirmation. This identity confirmation takes an average of 7 days, then you get a message that your identity information has been rejected. And remember, the live agent is saying there is no problem with your documents. So what I'm saying is, stay away from casinos that take various forms in order not to pay $170.
Doesn't Pay Your Money
Linmossow30
Unregistered user
• 1 year ago
Grande vegas casino is the best I have seen. From the bonus to the jackpot lobby which I can say I have won 3 times from 800, 200 and just now 399. Withdrawal is around 3 days and verification around 5 days. Working on my second Withdrawal now. Ty Grande vegas casino!
Plays better than rated 8+ casinos. KYC → passport and balance certificate finished in a few days. Withdrawal → (BTC) support for several days → KYC was very kind. The limit on progressive jackpots has dropped Guru's rate, but I think it's a very decent casino. I like it. I think it's okay to have a rating of 7 or more in Guru.
Postscript I play frequently, but I like uptown in the RTG series I registered. Others may be harsh, but... These two places are well played even if they are not RTG. I don't understand why other 8+ RTGs are rated higher than here. Changed from ★4 to ★5
This casino is truly a bottomless black hole. Whatever you put in there is nothing, whether you play without a bonus or with a bonus. Luck has nothing to do with it. I spun over a couple of 1000 spins on 5 different games and didn't hit anything. Don't play there, it's a waste of every €
Ovaj kazino je stvarno crna rupa bez dna. Šta god uložite unutra to nema ništa, igrali bez bonusa ili sa bonusom. Nema tu sreča nikakve veze. Okrenuo sam preko par 1000 okretaja na 5 različitih igara nisam pogodijo ništa. Ne igrajte tu, šteta svakog €
Their platform, unlike many others, allows the claiming of more than one consecutive no deposit bonus, deluding the player of being able to get real money winnings. In reality, the computer system should deny this possibility as written in their terms and conditions without making it appear that such bonuses granted are exceptions to the same rule.
La loro piattaforma, al contrario di molte altre, permette la reclamabilità di più di un bonus senza deposito consecutivo illudendo il giocatore di poter ottenere delle vincite in denaro vero. In realtà il sistema informatico dovrebbe negare tale possibilità così come scritto nei loro termini e condizioni senza far credere che tali bonus concessi siano eccezioni della stessa regola.
terms and conditions not respected by the platform
termini e condizioni non rispettati dalla piattaforma
A lot of freebies and incentives here, however I recommend getting verified firstly and familiarize yourself with the bonus terms and conditions. Max bet normally $10usd, also once you have a withdrawal, be patient and do not claim any other bonuses whilst waiting for the payout normally up to a week.
plenty of extra bonuses available
Very smooth gameplay and nothing unseemly from rtp.
excellent live chat bot "carl"
very strict withdrawal conditions if using a bonus
In all respects, this is a good casino. I've been playing for a long time. I can judge objectively. RTP corresponds to the declared parameters. Lots of good bonuses, gives free chips. Chat is always available. Sometimes they really pretend not to understand the question, but in the end you get the answer. They hold regular tournaments, I personally won prizes more than once.
По всем аспектам это хорошее казино. Играю давно. Могу судить объективно. RTP соответствует заявленным параметрам. Много хороших бонусов, даёт бесплатные фишки.. Чат всегда доступен. Иногда правда делают вид что не понимают вопроса, но в конечном итоге вы получаете ответ. Проводят постоянные турниры, я лично занимал не однократно призовые места.
All games are easily accessible and meet the stated RTP.
Все игры легко доступны и соответствуют заявленному RTP.
It is easy and comfortable to play.
Играть легко и комфортно.
I do not receive letters from the casino with promotions and notification of a change in the rules, I find out through the chat.
Не приходят письма от казино с акциями и оповещение о изменении в правилах , узнаю через чат.
My review is good for now, I won $30 on registration and managed to rollover with $180 left, now I sent the documents for account verification, I hope it's successful, I'll be back with information! Edit 1: I sent the documents on the 22nd and 3 working days after they refused and asked to send them again, now I need to wait until the 2nd of Tuesday.. I'll be back with information!
Minha avaliação é boa por enquanto, ganhei $30 no cadastro e conseguir fazer o rollover restando $180, agora encaminhei os documentos para verificação de conta, espero que seja bem sucedido, volto com informações! Edit 1: Enviei os documentos dia 22 e 3 dias úteis após eles recusaram e pediram para enviar novamente, agora preciso aguardar até dia 02 terça feira.. Volto aqui com informações!
I managed to rollover the bonus and now I have 220 usd available for withdrawal, they asked to verify my account and asked to wait 3 business days, until Wednesday I'll be back here to inform you about the progress, will they release my withdrawal?
Conseguir fazer o rollover do bônus e agora tenho 220 usd disponíveis pra saque, solicitaram verificação da minha conta e pediram pra aguardar 3 dias úteis, até quarta volto aqui pra informar o andamento, será que vão liberar meu saque?
First let me just say I actually LOVE this casino. They have one of THE BEST bonus code systems and FREE give outs once you do make a deposit. The chat service is quick which is great! But just to get myself and my card verified it takes a LONG time for their reps to take care of it. Infact they keep sending it back saying there is always something I've done wrong and must resend it.(so I imagine what will happen when I do finally ask for a payout once I'm verified) So what happens by that time is I start playing my winnings while I wait on them to get back to me - poof there goes my balance :( So I'm frustrated somewhat with this casino. I really like this one so it sucks to have these issues. Thanks- happy winning
I enjoy playing at this casino. They are the most generous with their bonuses of all the casinos I've played at. When they give free spins to depositing players, they are usually 25-100, @ .50-$1 per spin, compared to other casinos who offer smaller numbers of spins, at .20-.25. I've only used Bitcoin to deposit, so I can't review other methods.
Very generous frequent free chips& spins for depositing players. Many times to get the bonuses you only need to have made a deposit in the previous 30 days.
Despite accepting Bitcoin, no instant withdrawals yet, it takes a few days.
This is through my own experience. I decided to start playing in this casino recently and completely followed terms and conditions before each game. 3 rd month going in I won a good amount. In my mind , I would totally see it as too good to be true type deal. The process of verification was grueling but once that phase has been complete then comes your play, if you followed the Tc you will be paid. Was about a two month process for me to get verification and approved but they came through! I have nothing but positive to say , true honest and through. I will continue to support this casino!
Payments
Customer Care
Long process if you have not gotten your account verified
Caps13jose
Unregistered user
• 2 years ago
I deposited in this casino a few times played for hours and won 4000.00 and requested a withdrawal a check 3000.00 they denied me it I screenshot every chat and my winnings I should of listen to the reviews they always find a way to not pay you after Winning 4000.00 I deposited again to not use my winnings and won2000.00 more they took all that money off my account left me 45.00 this casino is a fraud
Fraud casino doesn’t pay you winnings
Takes your winnings
JoAnn10
Unregistered user
• 2 years ago
I have been on Grande Vegas for over 10 years. I played on other casinos but GV is the absolute best casino on the internet. Fast payouts, great service, great games and never in 10 years have I had a problem with them.
LOVE GRANDE VEGAS FOR OVER 10 YEARS
NO OTHER CASINO CAN COMPARE TO GRANDE VEGAS
RICHPALMS96
Unregistered user
• 2 years ago
GRANDE VEGAS ALWAYS FIND A BOTTLE REASON FOR NOT PAYING. This online casino is a scam to avoid. Don't do it and I mean don't waste your hard earned money on that BIN OF SCRATCHES
GRANDE VEGAS TROUVE TOUJOURS UNE RAISON BIDON POUR NE PAS PAYER. Ce casino en ligne est une arnaque à éviter. Ne le faites pas et je veux dire ne gaspillez pas votre argent durement gagné dans cette POUBELLE D'ESCROCS
Would give it a negative if it was possible. They are crooks. Fraudsters. It is clearly a setup to collect money. No verification process to deposit. Stringent and in my case impossible verification process to withdraw $180 winning off of 25 free spins offered for being a depositor (more like chump donator sucker).
Support is clueless and at times does not even reposed to what is asked if it is outside of whatever scripted response is provided to them. Ended live chat when I asked for a supervisor.
I made $25 credit card deposit months ago. Lost my card and closed my credit card account. Since that time I have made at least 10 crypto deposits in amount of few hundred dollars. Lost it all obviously. Was offered 25 free spins since I was a depositor. Got lucky and got up to $380 and I pressed and lost bringing me to $280 - the terms of bonus clearly states there is a max $180 withdraw limit. Not a problem I can understand the reason and is not unreasonable for them to set that. But when attempting to initiate withdraw thats is when the games begin.
They want a copy the credit card that I used once for $25 months ago which I do not have as it was lost and account closed. Even though my request is to be in crypto and 99.9% of my deposits are in crypto, there is no other option but to provide an image of front and back this card used once for $25.
So to make it easy to understand, they easily and quickly will take your money but make it as difficult as possible to get even the smaller amount of winnings out.
This is a crooked operation with no intention of ever paying out. Only purpose is to take deposits and give illusion of legitimacy, but there is absolutely nothing legitimate about this site or it’s staff
BEWARE!!!
FRAUDULENT SITE!!!
THEY WILL TAKE YOUR MONEY AND NOT SEND YOU WHEN YOU WIN!!!
Play at own risk or better off just burning the money or
Gkve it to a homeless vet or someone that needs its cause these guys are only out to do one thing and one thing only and that is to steal your money and laugh in hour face when u want to take some back
None
None
None
Zero
Nothing
Will take your deposit with no verification
Will make it impossible for you to withdraw
Safety Index explained
Safety Index of Grande Vegas Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Grande Vegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
This casino applies withdrawal limits to winnings from progressive jackpots.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Submitted:
24 Jan 2022
Complaints about related Jackpot Capital Casino
(Same management)
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Submitted:
22 Sep 2021
Show more complaints (+35)
Discussion
Grande Vegas Casino Discussion
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Payment methods
Grande Vegas Casino payment methods
Browse an overview of payment methods supported by Grande Vegas Casino, along with related limits and fees associated with transactions to or from your casino account.