OverviewBonusesUser reviews0Safety Index explainedDiscussion1Payment methods13
Warning:Fake games
This casino has fake games. These games look very similar to original slots and casino games but are not original. Fake games can have altered mathematical setup, such as a lower RTP.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Our expert casino review team has carefully analysed Grand Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Grand Casino has a Below average Safety Index of 5.1, which makes it a less than ideal option for most players in terms of fairness and safety. Keep reading our Grand Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index of Grand Casino – Is it fair and safe?
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Grand Casino review, we extensively examined and analyzed the Terms and Conditions of Grand Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
Grand Casino is a small to medium-sized online casino based on our estimates or collected information. In relation to its size, it has a low value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, Grand Casino is listed on some significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, Grand Casino has landed a Below average Safety Index of 5.1. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
Note: According to our records, Grand Casino is related to 5 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Grand Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.
Grand Casino T&Cs
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Grand Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Grand Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 9 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Grand Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, there are no user reviews available for Grand Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Grand Casino company information and licenses
Grand Casino belongs to Overcan N.V. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
To the best of our knowledge, Grand Casino has not been granted a license by any gambling regulatory authority.
About payment methods and win and withdrawal limits
Grand Casino accepts 13 payment options. This includes: Mastercard, VISA, QiWi, Maestro, Bitcoin (BTC), Privat 24, Perfect Money, FK Wallet, Tether (USDT), Ethereum (ETH), YooMoney, SBP, МИР - Mir.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 5,000 per day
No win limit
EUR 10,000 per week
EUR 25,000 per month
USD 5,000 per day
USD 10,000 per week
USD 25,000 per month
KZT 2,550,000 per day
KZT 5,100,000 per week
KZT 12,750,000 per month
RUB 550,000 per day
RUB 1,100,000 per week
RUB 2,750,000 per month
UAH 205,000 per day
UAH 410,000 per week
UAH 1,025,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Grand Casino.
Language
Website
Customer support
Live chat
English
24/7
Russian
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Grand Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Grand Casino has a good customer support based on the responses we have received during our testing.
Slots and casino games at Grand Casino
You can play these types of games at Grand Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games.
Titles supplied by 11 casino game providers are available. This includes NetEnt, Novomatic, Pragmatic Play, Yggdrasil Gaming, Igrosoft, Betsoft Gaming, Wazdan, Spinomenal, Kalamba Games, GMW (Game Media Works), GrandGames.
Warning: Grand Casino uses fake games. Fake games may be modified to give the casino a higher advantage than the original games they copied. Please note that not all games available at this casino are necessarily fake, however, it's a very serious issue nevertheless. Because of this, we recommend not playing at this casino.
Grand Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Grand Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: Visit our separate page on Grand Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by Grand Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Grand Casino
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Safety Index explained
Safety Index of Grand Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Grand Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.1/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Found on some relevant casino blacklists
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
This casino has fake games. These games look very similar to original slots and casino games but are not original. Fake games can have altered mathematical setup, such as a lower RTP.
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
