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Exclusive Casino Review

Rating for players from Virginia: 8.4
7.9 Reputation
rating
Good
Reputation
Rating for players from Virginia: 8.4
Good
Reputation
Author: Matej Novota | This review was last updated: 2020-10-01T00:00Z  

We've thoroughly reviewed Exclusive Casino and gave it a good reputation rating. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Exclusive Casino is related to other online casinos listed below and its rating is also positively influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, Exclusive Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 3 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 288 black points in total, out of which 99 come from related casinos. You can find more information about all of the complaints and black points below.

Warning: Exclusive Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Exclusive Casino appears on 3 blacklists, but they haven't influenced our rating of this casino. We've chosen to ignore them either because they're related to the casino's previous owner, or because some other applicable reasons.

Exclusive Casino is a good online casino. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting a very good or perfect reputation rating from us. Even despite that, you can expect this casino to be a good place to play at.

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Residents from
Virginia
Accepted
IP addr. from
Virginia
Not blocked
VPN
usage
Prohibited
Website
Language
English
Live Chat
Language
English
Email Support
Language
English
No Deposit Bonus*T&C's apply
15 FREE SPINS on Plentiful Treasure
Deposit Bonus*T&C's apply
300% up to $3,000
Payment Methods
Game providers
Owner
Web Services Online Ltd
Established
2004
Withdrawal limit
$8,000  per month
$2,000  per week
Licensing Authority
Curaçao
Questionable
Positives
  • Phone customer support available
  • Bitcoin accepted
  • Live dealer games are available
  • Live chat support is available 24/7
Negatives
  • Low withdrawal limits (8000$/month)
  • Poor selection of game providers

Complaints about Exclusive Casino and related casinos (6)

We have conducted extensive research on the web and as a result we have found following 6 complaints on Exclusive Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give Exclusive Casino a Good reputation.

Good Casino Reputation
Direct complaints about Exclusive Casino
Uncertain case, passive regulator
Black points: 102
The player was told a wrong bonus condition. Support confirmed no max cashout. Later they refused to pay all his winnings.
The player preferred a no max cashout bonus, he asked the support to confirm this more times. After this was confirmed he won $ 5844. The casino refused to pay it all and the player was told the max cashout was $440. There were more of this kind of complaints.
Disputed amount: $5,844 (bonus money)
This complaint is from 1/2016
Read more on: askgamblers.com
Read more
Delayed payment, status unknown
Black points: 60
The player complained about not receiving his winnings. No response from the casino.
This was a delayed payment of $450. Verification process took several days and the player had been still waiting. Uncertain we can not tell if the player received payment or not.
Disputed amount: $450 (real money)
This complaint is from 10/2017
Read more on: askgamblers.com
Read more
Uncertain case, passive regulator
Black points: 27
The player was told wrong terms of the bonus. Support told him the bonus had no max cashout, later the refused to pay him all the winnings.
He played with a higher deposit because of the no max cashout. Instead of withdrawing $900 he was allowed to withdraw $600. This complaint was from the same date as a very similar complaint with the same issue. This case is uncertain and both sides pasted chat conversation showing different texts.
Disputed amount: $900 (bonus money)
This complaint is from 1/2016
Read more on: askgamblers.com
Read more
Complaints on related Irish Luck Casino (Same management but different owner)
Delayed payment, status unknown
Black points: 0
Winnings canceled due to a technical glitch.
Igoran requested a withdrawal of $99, sent all the documents needed for account verification and it was approved. Later on, the casino claimed that there was a technical glitch due to which all the withdrawal requests were canceled. There is no further information available ever since then.
Disputed amount: $99 (real money)
This complaint is from 5/2014
Read more on: askgamblers.com
Read more
Complaints on related Supernova Casino (Same management but different owner)
Uncertain case, passive regulator
Black points: 169 (42 for this casino)
The player complained about an extremely small withdrawal limit and a fee for transitions.
The player copied few paragraphs from the terms which were not on the website anymore. It said that the fee for a transaction was $ 50. The player was told his max withdrawal was $ 150 even though he had requested $ 1200. The limit depended on the player's class which came from the amount deposited.
Disputed amount: $1,200 (real money)
This complaint is from 4/2017
Read more on: askgamblers.com
Read more
Complaints on related Cherry Gold Casino (Same management but different owner)
No reaction, passive regulator
Black points: 230 (57 for this casino)
The player's account had been locked and under the investigation for a really long time.
The player from Germany wrote that after they finally won, their account became locked. The casino informed them via email that their account was being investigated. Ever since then nobody contacted the player and the case remained unresolved.
Disputed amount: €2,200 (bonus money)
This complaint is from 11/2017
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

Exclusive Casino Bonus

7.9
/10
Good Casino reputation reputation

Registration No Deposit Bonus - Exclusive Casino

Available in Virginia
  • Value per spin: $0.68
  • Wagering requirements: 50x
  • You should get this bonus relatively FAST
  • Maximal cashout: $30
  • New players only
  • Terms apply, please gamble responsibly
  • Email verification is required
  • 18+
 
  • Restricted countries:
Use promo code
in your account
PLENTYSPINS
Get Bonus
7.9
/10
Good Casino reputation reputation

1st Deposit Bonus - Exclusive Casino

Available in Virginia
  • Minimal deposit: $25
  • Wagering requirements: 30x (bonus + deposit)
  • You should get this bonus almost INSTANTLY
  • When you roll-over the bonus the initial bonus value is deducted
  • New players only
  • Terms apply, please gamble responsibly
  • 18+
 
  • Restricted countries:
Use promo code
in your account
POSH300
Get Bonus

Exclusive Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
VISA VISA $25 - $5,000
$100 - $2,000
3 - 7 days
Mastercard Mastercard $25 - $5,000
$100 - $2,000
3 - 7 days
American Express American Express $25 - $5,000
$100 - $2,000
3 - 7 days
Bitcoin Bitcoin $25 - $5,000
$100 - $2,000
-
wire-transfer wire-transfer Not Available $100 - $2,000
3 - 7 days

Exclusive Casino Games

Slots
Roulette
Blackjack
Sports betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps
Keno
Scratch cards
eSports betting

Exclusive Casino Game providers

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