Crystal Casino Review
Michaela S.
12/2022
Safety Index
User feedback
0 review
12/2022
12/2022
Crystal Casino has been closed and no longer operates.
In this review of Crystal Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. Crystal Casino received a Low Safety Index of 4.9 in our review. This reflects a poor showing for fairness and safety. Take a look at our full Crystal Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Crystal Casino, we have looked closely into the Terms and Conditions of Crystal Casino and reviewed them. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Considering our estimates and the factual data we have collected, Crystal Casino appears to be one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature Crystal Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Crystal Casino has scored a Safety Index of 4.9, representing a Low value. We suggest players to steer clear of this casino and opt for one with a higher Safety Index.
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Crystal Casino during our review.
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 2 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,088 black points in total, out of which 15 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Unfortunately, we do not have any user reviews of Crystal Casino in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.
Crystal Casino is owned by Invicta Networks N.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Crystal Casino is licensed by Curaçao Gaming Authority in Curaçao.
Crystal Casino supports 21 deposit methods. This includes: VISA, Mastercard, QIWI Кошелек, Bitcoin (BTC), Piastrix, Bitcoin Cash (BCH), Bitcoin Gold (BTG, MoonPay, Ravencoin, Ethereum classic, Ethereum (ETH), DASH, EOS, Stellar Lumens (XLM), Ripple (XRP), Litecoin (LTC), Tether (USDT), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), Dogecoin (DOGE), USD Coin (USDC).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
| Withdrawal limits | Win limits |
|---|---|
| USD 2,000 per day | No win limit |
| USD 60,000 per month |
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at Crystal Casino can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
We reach out to the casino's customer support as part of our review to check how helpful they are. Good customer support is always worth having. It can make a real difference if you ever have issues with your account, withdrawals, or anything else. Judging by the responses we have received, we consider the customer support of Crystal Casino to be good.
Players can enjoy these types of casino games at Crystal Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Keno, Scratch cards, Other card games, Other games.
Titles supplied by 1 casino game provider are available. This includes Apricot (Microgaming).
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
At present, there is 1 bonus from Crystal Casino in our database:
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Crystal Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 2 complaints from other sources.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Verified
We do not have any complaints about Crystal Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Explore the game selection available at Crystal Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
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