Crystal Casino Review

Our expert casino review team has carefully analysed Crystal Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Crystal Casino scored a Very low Safety Index of 3.1, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Continue reading our Crystal Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index of Crystal Casino – Is it fair and safe?

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Crystal Casino, we have looked closely into the Terms and Conditions of Crystal Casino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Considering our estimates and the factual data we have collected, Crystal Casino appears to be a one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we know, one or a few relevant casino blacklists include Crystal Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, Crystal Casino has achieved a Safety Index of 3.1, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.

Terms and Conditions of Crystal Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Crystal Casino to be somewhat unfair.

Player complaints regarding Crystal Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 2 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,088 black points in total, out of which 15 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Crystal Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 5 player reviews of Crystal Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. To view the casino's user reviews, navigate to the User reviews part of this page.

Licenses and company information

Crystal Casino is owned by Invicta Networks N.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

Crystal Casino is licensed by Curaçao Gaming Control Board in Curaçao.

Payment options, withdrawal limits and win limits

Crystal Casino supports 21 deposit methods. This includes: VISA, Mastercard, QiWi, Bitcoin (BTC), Piastrix, Bitcoin Cash (BCH), Bitcoin Gold (BTG, MoonPay, Ravencoin, Ethereum classic, Ethereum (ETH), DASH, EOS, Stellar Lumens (XLM), Ripple (XRP), Litecoin (LTC), Tether (USDT), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), Dogecoin (XDG), USD Coin (USDC).

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at Crystal Casino can be seen in the table below.

Language	Website	Customer support	Live chat
English			24/7

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Crystal Casino, your account, withdrawals, or anything else. According to our tests and collected information, Crystal Casino has a good customer support.

Slots and casino games at Crystal Casino

Players can enjoy these types of casino games at Crystal Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games.

Titles supplied by 1 casino game provider are available. This includes Apricot (Microgaming).

Crystal Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Crystal Casino based on the data from our database.