Safety Index
by Casino Guru
User feedback:Mixed
Rated by 16 users
Palms Entertainment Group NV
2011
< $1,000,000
OverviewUser reviews16Safety Index explainedDiscussion1
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Club Gold Casino Review
In this review of Club Gold Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Club Gold Casino scored a Below average Safety Index of 6.2, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Proceed with reading our Club Gold Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Is Club Gold Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Club Gold Casino, we read and assessed Terms and Conditions of Club Gold Casino in-depth. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based upon our estimates and collected information, we consider Club Gold Casino a small to medium-sized online casino. This casino has a high value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Club Gold Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, Club Gold Casino has attained a Below average Safety Index of 6.2. This casino is not a good fit for players in search of an online casino that is committed to fairness.
Terms and Conditions of Club Gold Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Club Gold Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Club Gold Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 486 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Club Gold Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Judging by the 16 user reviews given to Club Gold Casino, it has a Mixed User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Club Gold Casino is owned by Palms Entertainment Group NV and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
Club Gold Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Payment methods, win and withdrawal limits
Club Gold Casino supports 9 payment options. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, Sofort Banking, Wire-transfer, i-Banq, Klarna.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 5,000 per month | No win limit |
| USD 5,000 per month | |
| GBP 5,000 per month | |
| CAD 5,000 per month | |
| AUD 5,000 per month |
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Club Gold Casino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
 |
| Spanish | |
|
|
| Portuguese | |
|
|
| Russian | |
|
|
| Japanese | |
|
|
| German | |
|
|
| Italian | |
|
|
| Greek | |
|
|
| French | |
|
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| Dutch | |
|
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Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Club Gold Casino, managing your account, withdrawals, or other matters. Club Gold Casino has a good customer support, judging by the results of our testing.
Club Gold Casino casino games and slots
Club Gold Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Other card games, Other games.
Games from 1 casino game provider are available. This includes Habanero.
Club Gold Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from Club Gold Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on Club Gold Casino bonuses for additional information about this casino's offers.
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Types of games
Language options
English website
All languages
(10)
All website languages
EnglishFrenchGermanItalianRussianSpanishDutchGreekJapanesePortugueseEnglish customer support
All languages
(10)
All customer support languages
EnglishFrenchGermanItalianRussianSpanishDutchGreekJapanesePortugueseNo live chat
Game providers
Positives
- Wide variety of table games
- Website is translated into many languages
Negatives
- Only one game provider
- Live dealer casino games are not available
- Low withdrawal limits (5000$/month)
Author & Guarantor: Natalia Burlutskaia
Last updated:
14 Sep 2021
Anything incorrect or missing?
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Club Gold Casino bonuses
Browse all bonuses offered by Club Gold Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews of Club Gold Casino
This is a place to share experience with Club Gold Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Write a reviewSafety Index of Club Gold Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Club Gold Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
The Safety Index of this casino was calculated based on our research and data collected by our casino review team.
Learn more about casino review methodology
Important
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Unfair terms and conditions
- This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
- This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Other factors
- Low withdrawal limit: £5,000 / month
Complaints about Club Gold Casino and related casinos (2)
2All0Opened2Not solved0Solved0Rejected
Complaints directly about Club Gold Casino
Unresolved
Our verdict
Read more on:
askgamblers.com
Submitted:
4/2018
No reaction, passive regulator
Disputed amount: $2,000
Unresolved
Our verdict
Read more on:
askgamblers.com
Submitted:
6/2011
Uncertain case, passive regulator
Disputed amount: £2,350
Club Gold Casino Discussion
Discuss anything related to Club Gold Casino with other players, share your opinion, or get answers to your questions.
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Club Gold Casino payment methods
Browse an overview of payment methods supported by Club Gold Casino, along with related limits and fees associated with transactions to or from your casino account.
| Payment Method | Deposit Limits & fees | Withdrawal Limits & fees | Withdrawal Time | More info | |
|---|---|---|---|---|---|
 | Neteller |
-
|
-
| - | How to use Neteller |
 | Skrill |
-
|
-
| - | How to use Skrill |
 | PaySafeCard |
€10
-
€1,000
| Not Available | - | How to use PaySafeCard |
 | VISA |
-
| Not Available | - | |
 | Mastercard |
-
| Not Available | - | |
 | Sofort Banking | - | - | - | How to use Sofort Banking |
 | Wire-transfer |
-
| Not Available | - | |
 | i-Banq |
-
| Not Available | - | |
 | Klarna | - | - | - |
Currencies
USD,CAD,EUR,GBP,AUD
