OverviewBonusesUser reviews6Safety Index explainedDiscussion1Payment methods9
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Win limit of €100,000 per day
This casino has a win limit rule. You will not be able to win more than €100,000 per day.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
When reviewing and assessing Casino Napoli, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Casino Napoli scored a Very low Safety Index of 0.8, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation. Carry on reading our Casino Napoli review to make an informed decision whether or not this casino is the right fit for you.
Safety Index – Casino Napoli fairness and safety
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Casino Napoli Terms and Conditions as part of our review of Casino Napoli. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based on our estimates or gathered data, Casino Napoli is a medium-sized online casino. In relation to its size, it has a very high value of withheld winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we know, one or a few relevant casino blacklists include Casino Napoli. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
On the whole, also considering other contributing factors in our assessment, Casino Napoli has achieved a Safety Index of 0.8, which is classified as Very low. We strongly urge players to refrain from using this casino and search for one with a higher Safety Index instead.
Note: Casino Napoli is linked to 7 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Casino Napoli.
Terms and Conditions of Casino Napoli
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Napoli to be unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Casino Napoli
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 11 complaints directly about this casino in our database, as well as 36 complaints about other casinos related to it. Because of these complaints, we've given this casino 19,012 black points in total, out of which 4,444 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Casino Napoli
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 6 player reviews of Casino Napoli so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company information
Casino Napoli is owned by Alpha Interactive Solutions N.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
As far as we are aware, Casino Napoli has not been granted any official gambling license.
Payment options, withdrawal limits and win limits
Casino Napoli supports 9 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Mastercard, VISA, Wire-transfer, Bank transfer, UKash, Moneybookers.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 5,000 per month
EUR 100,000 daily net win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The options available at Casino Napoli can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
German
Finnish
Swedish
Italian
Danish
French
Norwegian
Dutch
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Casino Napoli, your account, withdrawals, or anything else. We would say Casino Napoli has a fast and professional customer support based on the responses we have received during our testing.
Casino games and slots available at Casino Napoli
Players can enjoy these types of casino games at Casino Napoli: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 76 game providers are available. This includes NetEnt, Evolution Gaming, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Rival, Playson, Evoplay, Ezugi, SA Gaming, BGaming, Spinomenal, Booming Games, Booongo (BNG), MrSlotty, Arrow's Edge, Smartsoft Gaming, Boldplay, Slotopia, Swintt, InBet Games, Lucky Streak, Mancala Gaming, Skillzzgaming, Spadegaming, Apollo Games, Aviatrix, ElCasino (TVBET), Tentoora, OneTouch, Flatdog, Spinthon, Triple Profits Games (TPG), Religa, Betsolutions, Dragon Gaming, Mascot Gaming, Vivo Gaming, Onlyplay, Bombay Live, Zeus Play, PGsoft (Pocket Games Soft), Cool Games, Salsa Technology, Nucleus Gaming, FunTa Gaming, Gamebeat, TVBet, Fugaso, Felix Gaming, Game Scale, Stakelogic, Caleta Gaming, AvatarUX, Peter & Sons, Fazi, Superlotto Games, LottoInstantWin (LiW), Gamzix, 3 Oaks Gaming, Kalamba Games, CT Interactive, Super Spade Club, Games Global, CyberSlot, Thunderspin, SimplePlay, Vibra Gaming, Playbro, Funky Games, Triple Cherry, Bet2tech, Ruby Play, Orbital Gaming, Ka Gaming.
Casino Napoli bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 2 bonuses offered by Casino Napoli in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Take a look at our designated Casino Napoli bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Casino Napoli, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(6)
User reviews of Casino Napoli
This is a place to share experience with Casino Napoli. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Safety Index explained
Safety Index of Casino Napoli explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Napoli. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low0.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Found on some relevant casino blacklists
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important:
Win limit of €100,000 per day
This casino has a win limit rule. You will not be able to win more than €100,000 per day.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.4
Split Aces Casino has a Safety Index of 1.4, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Submitted:
12 Apr 2020
Complaints about related 14red Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.6
14red Casino has a Safety Index of 1.6, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Submitted:
07 Feb 2020
Complaints about related SpinUp Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.7
SpinUp Casino has a Safety Index of 1.7, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.7
SpinUp Casino has a Safety Index of 1.7, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.7
SpinUp Casino has a Safety Index of 1.7, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Submitted:
11 Dec 2019
Complaints about related Cozyno Casino
(Same owner)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.1
Cozyno Casino has a Safety Index of 3.1, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Submitted:
12 Nov 2019
Complaints about related BronzeCasino
(Same owner)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.4
BronzeCasino has a Safety Index of 3.4, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.4
BronzeCasino has a Safety Index of 3.4, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Submitted:
04 May 2020
Show more complaints (+18)
Discussion
Casino Napoli Discussion
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