Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
Our independent casino review team has taken a detailed look at Big Bola Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Although Big Bola Casino scored an Above average Safety Index of 7.7, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Proceed with reading our Big Bola Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of Big Bola Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Big Bola Casino, we read and assessed Terms and Conditions of Big Bola Casino in-depth. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
Based upon our estimates and collected information, we consider Big Bola Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include Big Bola Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, Big Bola Casino has attained an Above average Safety Index of 7.7. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Big Bola Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Big Bola Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Big Bola Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
Big Bola Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
So far, we have received only 3 player reviews of Big Bola Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 10 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Big Bola Casino company data and licenses
Big Bola Casino is owned by Comercial de Juegos de la Frontera and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Big Bola Casino has a gambling license in Mexico.
Note: Big Bola Casino is associated with land-based casinos or betting businesses. Based just on the online casino website, this casino would have a lower Safety Index than it now gets from us. However, due to the availability of brick-and-mortar venues and the credibility they bring to the online casino, its Safety Index has been slightly increased.
Win and withdrawal limits, payment options
Big Bola Casino accepts deposits via 16 payment methods. This includes: Skrill, Neteller, Mastercard, VISA, Todito cash, Bank transfer, Santander, Carnet, Inbursa, Scotiabank, OXXO, Banorte, SPEI, HSBC, BBVA, Citibanamex.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
USD 20,000 per month
No win limit
Withdrawal limit also applies to progressive jackpot wins!
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Big Bola Casino.
Language
Website
Customer support
Live chat
Spanish
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Big Bola Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Big Bola Casino to be good.
Big Bola Casino slots and casino games
Big Bola Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games.
Games from 59 casino game providers are available. This includes Apricot (Microgaming), Play'n GO, Pragmatic Play, Quickspin, Yggdrasil Gaming, Betsoft Gaming, Playson, iSoftBet, Ezugi, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Network, Booming Games, Iron Dog Studio, High 5 Games, Genesis Gaming, Booongo (BNG), edict, Portomaso Gaming, PearFiction Studios, Oros Gaming, Ganapati, Slingshot Studios, Reflex Gaming, G Games, Nailed it! Games, Fortune Factory Studios, Northern Lights Gaming, Spearhead Studios, Gamatron, Wild Streak Gaming, Vivo Gaming, Onlyplay, Triple Edge Studios, Crazy Tooth Studio, PGsoft (Pocket Games Soft), Gameburger Studios, Ortiz, Espresso Games, MGA, Reel Kingdom, Caleta Gaming, Peter & Sons, SpinPlay Games, Neko Games, Gold Coin Studios, Zitro, Aurum Signature Studios, Just For The Win, Thunderspin, Reel Time Gaming, Snowborn Games, Triple Cherry, Netgame, AreaVegas.
Big Bola Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
However, we are sorry to inform you that there are currently no bonus offers from Big Bola Casino in our database.
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Language options
Spanish website
Only Spanish customer support
Only Spanish live chat
Game providers
Show all
(59)
Game providers (59)
Positives
Good selection of game providers
24/7 Customer support
Live dealer games are available
Negatives
Some payments methods are available only after verification
This is a place to share experience with Big Bola Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Very good. I've never had any problems with withdrawals or deposits. The casino always delivers on its promises. I repeat, I'm an online player with over 14 years of experience from betting houses like bwin, williamhil, and other casinos, some of which have since disappeared. I'm sorry I can't recommend this casino. It pays and delivers on both withdrawals and deposits without any issues. You can play without fear of them not delivering. Of course, I'm not putting my hand in the fire, but it's a casino that offers relative security, especially given its physical casinos.
Muy buena nunca he tenido problemas en retiros y depositos siempre cumpliendo con lo que el casino promete, repito siento yo un jugador online con mas de 14 años de experiencia desde casas de apuestas como bwin, williamhil y demas casinos algunos ya desaparecidos. Siento poder recomendar este casino paga y cumple tanto en los retiros como en los depositos sin problemas. Puedes jugar sin miedo a que no te cumplan. Claro no meto las manos al fuego pero es un casino que da relativa seguridad y mas por sus casinos fisicos.
Variety of games
Variedad de juegos
Customer service via quick chat no more than 5 minutes
Servicio al cliente en chat rapido no mas de 5 minutos
Physical casinos throughout Mexico giving additional security to customers for that aspect
Casinos fisicos en todo Mexico dando seguridad a los clientes adicioal por ese aspecto
It takes 48 hours to make withdrawals
Tarda 48 horas en hacer retiros
They don't update some online table games, making it difficult to find the games you want to play. This is because their priority is to be a physical casino, and that means they don't pay attention to the online one.
No actualizan algunos juegos de mesas online dificultando encontrar los juegos que quieres jugar, Se debe que su prioridad es ser casino fisicos y eso hace que no presten atención al online
I want to write this review starting with the phrase, the worst online casino I have ever known and I am a frequent user of online casinos and this experience I have had with BIG BOLA ON LINE has been the worst experience of all, starting with what interface The platform is very bad and unstable and to continue, I had an experience that had never happened in any casino, I started playing with a deposit of $200 mxn without any bonus, I never play with bonuses, I started winning and reached the amount of $1200 and I wanted to withdraw it and they already asked me for my bank details to make the withdrawal and ok as always when it is your first time playing in a casino it tells me that I have to wait 3 days for the withdrawal to be completed, up to this point it is normal Some casinos do this trick so that the next day you get the urge to play and you cancel the withdrawal and you go back to play what you won and you lose it or you lose something and they will pay you less and that's how it was I got the urge to cancel it and I lost $ 400 pesos and I returned to collect 800 and they say that the three days will start again ok, this time I did wait the three days "abiles which were true like 5 in reality and when the date arrived they sent me an email that I have to send them my tax receipt from the sat and I have to be registered with the sat if not they couldn't pay me, so I sent it to them and then I waited another 72 hours for my withdrawal. Another email arrived telling me that I had to send them an account statement from the bank where I requested the withdrawal and a photo of the card from which I requested the withdrawal and also a selfie with the bank card where I requested the withdrawal, that gave me a little bit of Laughter combined with anger, but well I fulfilled his request and what do you think I had to wait another 72 hours remember "business" well those 72 hours have already passed = five days and well I said now if my money will arrive and what do you think, well it didn't arrive, I Another email arrived telling me that the bank account does not match the one I registered, that is, as if I even sent them a photograph with the card in my hand and I sent them the account statement again and I received a response that the bank did not matches co. The one I registered for the withdrawal, but I only use two accounts, I sent them both and neither of them matched, so after several days, I sent the account statements and they reported the same thing. Or always, a customer service person contacted them. He came out to say that he needed the account statement from Banregio, that's where I reregistered the account for the withdrawal and then I looked at the account statement and on it it said Hey, bank that is owned by Ban Regio and on the statement of account it said "property." ban royal but these ignorant people don't know how to read or they just want to keep my money that I earn completely legally without using any bonus and betting my money that I earn by working all week and it's not worth taking it from you this way so rui. If I had lost it playing I wouldn't have a problem because that happens in casinos sometimes you win and sometimes you lose but being robbed like this hurts no matter the amount it hurts and even more so when you are showing them that you are right and They are wrong, yet they don't give a damn and they steal from you blatantly. I hope people stop using this platform because they really are thieves, and their slot machines are terrible, they are all below 94% RTP, don't use it. Please, they will steal your money.
Quiero escribir está reseña comenzado con la frase , el peor casino en línea que he conocido y soy un frecuente usuario de los casinos en linea y está experiencia que he tenido con BIG BOLA ON LINE ha Sido la peor experiencia de todas , comenzado por qué interfaz de la plataforma es malísima e inestable y para continuar , tuve una experiencia que en ningún casino jamase.habia pasado , empeze jugando con un depósito de $ 200 mxn sin ningún bono yo nunca juego con bonos , comencé a ganar y llegué a la cantidad de $ 1200 y quise retirarla y pues ya me pidieron mis datos bancarios para realizar el retiro y ok como siempre cuando es primera vez que juegas en un casino pues me pone que tengo que esperar 3 días para que el retiro se complete , hasta aquí es normal que algunos casino hagan este truco para que a día siguiente te gane las ganas de jugar y canceles el retiro y vuelvas a jugar lo que ganaste y lo pierdas o pierdas algo y ya te pagaran menos y asi fue me ganaron las ganas lo cancele y y perdi $ 400 pesos y volvi a rerirar 800 ye dicen que los tres dias comenzarán otra vez ok , esta vez si espere los tres dias "abiles que fueron verdad como 5 en realidad y cuándo se llego la fecha me mandan un correo que tengo que mandsrles mi comprobante fiscal del sat y wue tengo que estsr registrado en el sat si no no podrian pagarme , pues se los mande y pues yo espere mi retiro otros 72 horas se cumplieron las 72 horas y pense hoy llega mi dinero .... pues no me llegó otro correo diciéndome que tenía que mandarles un estado de cuenta del banco donde solicité el retiro y una foto de la tarjeta de la cuel solicité el retiro y además una selfie con la tarjeta del banco donde solicité el retiro , ahí me dió un poco de risa combinado con coraje , pero bueno cumplí su petición y que creen tuve que esperar otras 72 horas rwcuerden "hábiles " pues ya pasaron esos 72 horas = a cinco dias y pues dije ahora si llegsrs mi dinero y que creen , pues no llego , me llegó otro correo donde me dicen que la cuenta de banco no coincide con la que registre, osea como si les mandé hasta una fotografía con la tarjeta en mi mano y les volví a mandse el estado de cuenta y me llega una respuests que el banco no coincide co. La que registre para el retiro pero yo solo uso dos cuentas le mandé de las dos y ninguna coincidía entonces después de varios días así yo mandado los estados de cuenta y ellos co tedtsnfome lo mis.o siempre , una persona de atención a clientes se le salio decir que mecesitaba el estado de cuenta de banregio de ahi fue donde refistre la cuents para eo retiro y entoncee fijo em el estado de cuenta y en el dice Hey banco que es propiedad de ban regio y en el estado de cuenta eso dice " propiedad de ban regio pero ests gente ignorante no sabe leer o de plano solo quieren quedarse con mi dinero que gane de forma totalmente legal sin usar ningun bono y apostando mi dinero que gano trabajando toda la semana y que no se vale te lo quiten de esta manera tan rui. Si lo hubiera perdido jugando no tendría problema pues eso pasa en los casinos a veces se gana y a veces se pierde pero que te roben de esta manera si duele sea la cantidad que sea duele y más cuando les estas demostrando que tienes razón y que ellos están equivocados aún así no les importa un carajo y te roban de forma descarada ojala wuebla gente deje de usar ests plataforma por qie de verdad son unos ladrones , edemas sus tragamonedas son malisimas estan todas por debajo del 94% de rtp no la usen pornfavor les robaran su dinero.
Very very bad platform, they are thieves, they will only steal your money and not playing, simply when they win they don't get paid and that is stealing
Muy muy mala plataforma , son unos ladrones solo les robaran su dinero y no jugando simplemente cuando ganan no les pagan y eso es robar
It's a. Lousy casino deposit and they don't double your deposit
Es un. Pésimo casino deposite y no duplican tu depósito
do not deposit
No depositen
Safety Index explained
Safety Index of Big Bola Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Big Bola Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.7/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
Unfair terms and conditions
Detection of some betting techniques while wagering bonuses may result in confiscated winnings
T&C copied from the casino's website (in Spanish):
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Other factors
Reputation helped by land-based casinos or betting shops
Complaints about Big Bola Casino and related casinos
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