HomeComplaints1win Casino - Player's withdrawal has been delayed.

1win Casino - Player's withdrawal has been delayed.

Amount: 141,000 INR

1win Casino
Submitted: 28 Jan 2025
Case opened Current status

Waiting for Casino Guru to reply

4d 9h 53m 4s

Case summary

The player from India deposited 71,000 INR into 1win, won 141,000 INR, but faced canceled withdrawals requiring re-verification of documents, which he completed successfully.

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Dear amanraj,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 1win Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Is your account accessible to you? Can you log in?
  • When was your account verification completed?
  • What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
  • Did you achieve your current balance with the help of a bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


Sensitive attachment
Sensitive attachment

-Yes my account is accessible

- ITS BEEN THREE DAYS I HAVE SUCCESSFULLY COMPLETED THE VERIFICATION PROCESS

- I PLAYED LIVE CASINO NAMED BACCARAT ON 1WIN

-NO ITS NOT THE BONUS AMOUNT IT IS MY LEGIT FUND THAT I HAVE DEPOSITED

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This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Waiting for approval
Waiting for approval
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

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