18Ace Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. 18Ace Casino has a Safety Index of 6.8. However, it is a new online casino, so it may be too early to thoroughly consider its qualities. That is why we have marked it as a Fresh online casino for the time being. Read our 18Ace Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index of 18Ace Casino – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of 18Ace Casino, we meticulously evaluated and analyzed the Terms and Conditions of 18Ace Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
According to our approximate calculation or collected information, 18Ace Casino is one of smaller online casinos. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, 18Ace Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
T&Cs of 18Ace Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of 18Ace Casino during our review.
18Ace Casino player complaints
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
18Ace Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Seeing as there are no user reviews of 18Ace Casino in our database yet, we encourage you to rate this casino on our website, and share what your experience was.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of 18Ace Casino
18Ace Casino has estimated annual revenues higher than $1,000,000. This makes it one of smaller online casinos on our scale.
18Ace Casino holds a gambling license in Philippines.
Withdrawal limits, win limits, and payment method options
18Ace Casino supports 7 payment methods. This includes: Bank transfer, Malayan Banking Berhad (Maybank), CIMB Bank, Cash deposit, GSPAY, Hong Leong Bank, Public Bank.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
MYR 50,000 per day
No win limit
MYR 1,500,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. Languages and customer support options available at 18Ace Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Malay
24/7
Chinese
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at 18Ace Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of 18Ace Casino as good.
Slots and casino games at 18Ace Casino
18Ace Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, eSports betting, Virtual sports, Other games.
The casino's game library includes titles from 23 providers. This includes Playtech, Evolution Gaming, Pragmatic Play, SA Gaming, Pussy888, DreamTech, Dragoon Soft, Live22, Saba Platform, 918Kiss, YeeBet Gaming, Joker, CMD368, Dream Gaming, You Lian Gaming, Mega888, Sexy gaming, XPG (xprogaming), WBET, Asia Gaming, JDB Gaming, TFGaming, Big Gaming.
18Ace Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from 18Ace Casino, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to 18Ace Casino bonuses.
Browse all bonuses offered by 18Ace Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of 18Ace Casino
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Safety Index explained
Safety Index of 18Ace Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 18Ace Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Fresh casino6.8/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
