138 Casino Review
Radovan P.
08/2020
Safety Index
User feedback
0 review
08/2020
08/2020
138 Casino has been closed and no longer operates.
Here is what we found when we reviewed 138 Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. 138 Casino scored a Below average Safety Index of 5.1, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Continue reading our 138 Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of 138 Casino, we have looked closely into the Terms and Conditions of 138 Casino and reviewed them. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
138 Casino is one of smaller online casinos based on our estimates or collected information. This casino has a high value of denied payouts in player complaints with respect to its size. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention 138 Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
In our comprehensive review of all relevant aspects, 138 Casino has attained a Below average Safety Index of 5.1. This casino is not a good fit for players in search of an online casino that is committed to fairness.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of 138 Casino during our review.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 229 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Unfortunately, there are no user reviews of 138 Casino in our database yet. If you have had an enjoyable or unpleasant encounter with this casino, please be the first to review and rate it on our website.
138 Casino is owned by Fesuge Limited and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
138 Casino has been granted a gambling license in United Kingdom issued by United Kingdom Gambling Commission.
138 Casino supports 4 payment options. This includes: Skrill, Neteller, VISA, Mastercard.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | GBP 100,000 daily total win limit |
When reviewing online casinos, we collect information about their customer support and language options. You can find languages available at 138 Casino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| Chinese | |
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Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at 138 Casino, managing your account, withdrawals, or other matters. 138 Casino has a good customer support, judging by the results of our testing.
138 Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Scratch cards, Other games.
Casino games from 21 game providers are offered. This includes Apricot (Microgaming), Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Playson, Amaya, PariPlay, Booming Games, Iron Dog Studio, Booongo (BNG), MultiSlot, Ainsworth Game Technology, Just For The Win, Games Global, Magnet Gaming, Slingshot Studios, Stormcraft Studios, Gamevy, Triple Edge Studios, PG Soft (Pocket Games Soft).
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 1 bonus from 138 Casino in our database:
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 138 Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Verified
We do not have any complaints about 138 Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
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