Lala has been working in the administrative industry for over 10 years. She is very comfortable handling tasks related to admin, data, and website management. Her job at Casino Guru might as well have been destined for her. Prior to this, Lala worked as a licensed poker dealer and now is a Casino An...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Jean S.
Author
Jean Susor
Casino Analyst & Complaint Specialist
Lala has been working in the administrative industry for over 10 years. She is very comfortable handling tasks related to admin, data, and website management. Her job at Casino Guru might as well have been destined for her. Prior to this, Lala worked as a licensed poker dealer and now is a Casino An...
Company focuses on sports betting rather than the casino
Casino screenshots
10bet Casino Review
Here is what we found when we reviewed 10bet Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. 10bet Casino has a High Safety Index of 8.0, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Find out if 10bet Casino is the right casino for you by reading the rest of our review.
Is 10bet Casino fair and safe? Safety Index explained
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the 10bet Casino Terms and Conditions as part of our review of 10bet Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Considering our estimates and the factual data we have collected, 10bet Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
To our knowledge, 10bet Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All of that, together with other factors considered in our review, has resulted in 10bet Casino having a Safety Index of 8.0, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
10bet Casino T&Cs
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of 10bet Casino to be mostly fair.
Note: Read through and explore our specific findings from the T&Cs check here.
10bet Casino player complaints
When it comes to our casino reviews, player complaints matter a great deal. They help us understand the real issues players face and how each casino deals with them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 9 complaints about this casino in our database. Because of these complaints, we've given this casino 3,304 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
10bet Casino user reviews and feedback
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Based on the 13 user reviews of 10bet Casino in our database, it has a Good User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Company information and licenses of 10bet Casino
10bet Casino is in the ownership of Water Tree Limited and has an annual revenue estimate greater than $20,000,000. This establishes it as a large online casino within the bounds of our categorization.
10bet Casino holds a gambling license in United Kingdom issued by United Kingdom Gambling Commission.
Withdrawal limits, win limits, and payment method options
10bet Casino supports 10 payment methods. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Trustly Pay, PayPal, Online bank transfer, ApplePay, Google Pay.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited in EUR
No win limit
Unlimited in GBP
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at 10bet Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at 10bet Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of 10bet Casino as good.
10bet Casino casino games and slots
10bet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 17 providers. This includes NetEnt, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Eyecon, 1X2 Gaming, Inspired Gaming, Origins (playtech), Games Global, Bragg Gaming, Synot Games, Wizard games, Skywind Group, Hacksaw Gaming.
10bet Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
Currently, our database has the following bonus from 10bet Casino:
100% up to £25
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
Water Tree Limited
Operator
Blue Star Planet Limited
Established
2003
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 10bet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at 10bet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by 10bet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by 10bet Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(10)
Payment methods (10)
Transaction limits
Withdrawal limits
Not limited for EUR
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
EURGBP
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Good
Average response time: 2m
Based on 8 tests
Date and tester
Response time
Rating
03 Mar 2026
Jean S.
2m
Subpar
17 Jun 2025
Michaela S.
Not measured
Subpar
18 Sep 2024
Matej L.
Not measured
Good
04 Sep 2023
Dominika L.
Not measured
Subpar
19 Jun 2023
Dominika L.
Not measured
Subpar
05 Apr 2022
Maria S.
Not measured
Good
16 Aug 2021
Maria P.
Not measured
Excellent
29 Jun 2020
Zuzana S.
Not measured
Subpar
User reviews
User reviews of 10bet Casino
This is a place to share experience with 10bet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 13 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 5 months ago
I had a generally positive experience playing at 10bet Casino. The website is easy to navigate and everything is well organized, so it didn’t take long to find the games I wanted. The deposit process was simple and smooth, and withdrawals were processed quite fast compared to other casinos I’ve used. Customer support was friendly and helpful when I contacted them with a small question. The overall design of the site looks modern and works well on both desktop and mobile.
There are some limitations in payment methods and the site can feel a bit slow at times, but overall the experience was enjoyable and reliable
fast withdrawals
good game selection
responsive customer support
• 5 months ago
This casino is amazing. I thought the verification is easy but it was not confusing at all there are no confusing steps. Also I'm surprise that this website has very fast payments I thought it was gonna be slow since my other experiences are slow but this site is fast, and also this website is not confusing at all and when I'm new here there are a lot of bonuses that other websites don't have so very recommendable for me.
Easy verification
Very fast payment and checkouts
Very easy to use and has a lot of bonuses
• 1 year ago
Nice, Very Nice, Keep up the good work
Fast Withdrawal
Fast Response CS
Slow Website
• 2 years ago
Slots always have problems with long spins.. Payouts seem very hard on the slots and never get a free bet
• 3 years ago
Not a bad casino but I'd like more bonuses. Fast support nice design
• 4 years ago
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https://sultanhoki.info/
• 4 years ago
I have been playing in this casino for 3 months. I really like that they regularly distribute free spins to active players. Moreover, they come to different games, which makes the bonus even more attractive. Support is always there and can help at any time😄🤗
good service
good bonuses
quick withdrawal of funds
• 4 years ago
Waste of time and money. I did upload my identity and proof of address and they keep asking me again and again. And when I try to deposit the money still asking me to my id address proof. Please don't waste your time and don't go back thanks
Waste of time and money
• 4 years ago
The withdrawals are fast and the games seem fair but the lagging on the slots is awful! Every game pauses for long periods of time and it completely spoils the fun.
Fast withdrawals
Slot games lagging badly
Discussion
10bet Casino discussion
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