HomeComplaintsVave Casino - Player’s withdrawal is delayed.

Vave Casino - Player’s withdrawal is delayed.

Amount: 2,100 ₮

Vave Casino
Safety Index:Low
Submitted: 18 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 20h 20m 55s

Case summary

3 hours ago

The player from Greece deposited $140 and won $2,100, requesting two withdrawals of $1,050 each via USDT on Solana net. After two days without payment and unsatisfactory responses from support, the player fears losing their funds and desires to cancel the withdrawals to continue playing.

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5 hours ago

I was reading in the chat of Vave that users are waiting about 4 days for their withdrawals with amounts 300-400$ nothing special. 


Yet I decided to deposit. 


Cause the site says fast withdrawals usually 10-20 minutes or couple of hours. 


Somehow I was lucky, deposit 140$ around, and managed to make it 2100$ clean mine because I never like to play with welcome bonus with all that wagering. 


Made 2 withdrawals of 1050$ with usdt on Solana net. 2 DAY HAVE PASSED


Guess what!!!! NOTHING YET, SUPPORT GIVES ANSWERS LIKE THEY ARE BOTS. AND I AM AFRAID I WILL NOT GET MY MONEY!!!!!! I WANT CANCEL THE WITHDRAWAL AND Play it if the casino things about it!!



ANSWER ME VAVE CASINO!!! WHY THE DELAY AND WHEN WILL I GET IT!! ( I recorded my withdrawal process because I read a comment where the casino told the costumer he out the wrong address and his money was lost!!) 


DONT ANSWER ME WE ARE DOING EVERYTHING WE CAN!!


I AM WILLING TO VERIFY MY SELF EVEN IF ITS A ANONYM CASINO!! 


MY ONE AND ONLY ACCOUNT!! ZERO WELCOME BONUS!! FAIR PLAYS ( BONUS BUYING ON GATES OLYMPUS AND ROULETTE PLAYING ONLY BLACK OR RED) !! THEY CAN ALL SEE IT ON MY HISTORY.

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3 hours ago

Dear Hairstyler2024,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.

Thank you in advance for your patience and understanding.

Best regards,

Kristina

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3 hours ago

WAIT !!! I WANTED TO SAY „ I WONT CANCEL" I WILL NOT CANCEL MY WITHDRAWAL I WANT MY MONEY BACK!! I also sent an email with my ID AND A SELFIE HOLDING MY ID!! PLEASE CORRECT THE COMPLAINT AND ASK FOR AN ANSWER FROM THE CASINO!!


I appreciate every effort from you…!! And since I read comments about more than one accounts! I confirm this is my ONE AND ONLY! 🙂

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1 hour ago

THEY TOOK all my Profit because they told me that they fount a dublicste account !!! PLEASE HELP ME THATS NOT TRUE

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1 hour ago

I told them to verify me , nothing yet!!! Please help me

Casino Guru is examining the case

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