Stoiximan Casino - Player’s complaining about overall casino experience.

ΡΕ ΤΙ ΛΈΤΕ ΌΤΙ ΔΕΝ ΈΧΕΤΕ ΠΑΡΆΠΟΝΑ ΠΑΙΚΤΏΝ ΑΠΌ ΤΟ 2012...ΜΟΛΙΣ ΤΟΥΣ ΕΊΠΑ ΌΤΙ ΘΑ ΚΆΝΩ ΚΑΤΑΓΓΕΛΊΑ ΣΤΗΝ ΕΠ. ΠΑΙΓΝΊΩΝ ΓΙΑ ΤΑ ΦΡΟΥΤΆΚΙΑ ΤΟΥΣ ΜΟΥ ΈΚΛΕΙΣΑΝ ΤΟΝ ΛΟΓΑΡΙΑΣΜΌ ΔΊΑ ΒΊΟΥ... 3ΟΟΟ ΈΧΑΣΑ ΠΟΤΈ ΔΕΝ ΈΚΑΝΑ ΑΝΑΛΗΠΣΗ 100 ΕΥΡΏ ΑΠΌ ΤΟ ΚΑΖΙΝΟ ΤΟΥΣ. ΓΙΑ ΠΑΤΉΣΤΕ ΚΑΤΑΓΓΕΛΙΕΣ ΚΑΤΆ ΤΙΣ ΣΤΟΙΧΙΜΑΝ ΣΤΗΝ GOOGLE KAI ΔΕΊΤΕ ΤΙ ΛΈΕΙ Ο ΚΌΣΜΟ. ΟΙ ΜΙΣΟΊ ΠΑΙΚΤΕΣ ΤΗΝ ΈΚΑΝΑΝ ΑΠΌ ΕΚΕΊ. ΕΥΧΑΡΙΣΤΩ

Dear Giannis,

Thank you very much for submitting your complaint. I’m very sorry but I don’t understand your problem completely. You had your account closed when you wanted to file a complaint with the casino, is that correct? Was there any active balance in your account in the time of the closure? Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

Dear Giannis,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.