Spin247 Casino - Player’s deposit has never been credited to his account.

I made a 1dt time deposit of 5$ and wanted to get bonus so aftr 1 hr of conformation of the funds coming out of my account I went to CHAT LIVE and asked the lady said my funds was returned back not approved and I said I have confirmation of funds approved your end she said nope it's for me to contact my bank then the funds went in to my account and I told her I thought u sId it was returned back to me she made excuses then I asked I want to speak to a manager there then I'm closing my account caz dont like being lied to then 1 sec later my account was deactivated by her and she ended chat. I chatted bck to someone else and told them the story and they ended chst on me..

Dear Anthony,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process which takes one month approximately. In these cases, casino has its hands tied.

Additionally, I would like to point out, that the Spin247 Casino decided not to discuss publicly any complaint on our platform.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint opened for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Kristina

It was credited to my casino account

Dear Anthony,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help, but I hope you won’t come across a problem like this again.

Best regards,

Kristina