HomeComplaintsSELECT.bet Casino - Player’s bonus winnings have been cancelled.

SELECT.bet Casino - Player’s bonus winnings have been cancelled.

Amount: Can$1,000

SELECT.bet Casino
Safety Index:Very low
Submitted: 19 Oct 2020 | Case closed : 03 Nov 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Canada is complaining about voided withdrawal and cancelled winnings. We rejected the complaint because the player didn't respond to our messages and questions.

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3 years ago

I deposited 100 dollars with selectbet.com and 100 dollars was crdited as virtual money for acrollover 16 times i played over axweek and 3 days betti g constantly on sports after losing and winning i was able to roll over the amount even i was notified saying good job . I cluckec withdraw to cash out 1000 then i was asked of identification i sent everything to them only for them to come bback and say i manupilated the bonus which is great lie i have askec them to show me proof and they coukd not come witn any . They instead refunded my 100 dollars and took my 900 . Please help

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3 years ago

Dear Kingslove,

Thank you very much for submitting your complaint. As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time I will be forced to reject your complaint. If it is convenient for you, we can continue our communication through emails. My email address is petronela.k@casino.guru. Please let me know how you would like to proceed.

Thank you very much for your understanding.

Best regards,

Petronela

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3 years ago

Dear Kingslove,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

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3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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