RoyalJeet Casino - The player's deposit did not arrive.

Hi

I have deposited 90k to royaljeet.com on 30th Nov through upi now the date is 9th December my deposited amount not added to my gaming wallet and neither reversed to my account I have submitted all the proofs including bank statements and upi transaction screenshot with utr number

I have also enquired my bank amount that transaction they clearly reveted me back after 3 days stating that the amount received to the merchant "Bloomingnet infotainment "

Msg HDFC Bank-Complaint No 00622340000705 Your UPI txn of Rs 90000.00 has been credited to beneficiary's A/c on 30.11.2022. For Further clarification, kindly liaise with Beneficiary.

But when ever i ask the customer support ther are telling that wait for some time team is working even after 10 days the same thing they are telling me

Dear pavaninjan77,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

Hi

Money from my account was debited and credited to the beneficiary which is confirmed from my bank I already submitted that message received from my bank

If you need any other proofs please ask me i will submit it to you

Account name is "bloomingnet infotainment"

Can some one reply me on this

Can some one help on this please

The complaint will be now closed as resolved as the player informed us on the forums that the deposit was credited to his account.