PureWin Casino Review

Show company details

Payment methods

Show all (22)

Withdrawal limits

per month

1,400,000 INR

Owner Sweetspot N.V.

Established 2019

Estimated annual revenues

< $1,000,000

Licensing Authorities

Curaçao (ANT)

OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods22

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).

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PureWin Casino Review

We've thoroughly reviewed PureWin Casino and gave it a Below average Safety Index. This casino has some good qualities, but also a lot of negatives because of which it's better to play elsewhere. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because PureWin Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, PureWin Casino is a smaller online casino revenue-wise. It's a part of a group of related casinos with a bit higher combined revenues, but we would still classify the group as only medium-sized. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 5 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 968 black points in total, out of which 317 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: PureWin Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

As we already mentioned, PureWin Casino has a Below average Safety Index. That means that while it's not completely bad, it does have some negative qualities because of which it's advisable to look for a better online casino to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (22)

Withdrawal limits

per month

1,400,000 INR

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (3)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers
Show all (49)
Game providers (49)

CASINO SCREENSHOTS

Positives

Extensive collection of games from multiple providers
Deposits by cryptocurrencies are accepted
Above average withdrawal limit
Live dealer games are available

Negatives

Live chat support is not available 24/7
Not all of the terms and conditions are translated to the language option provided on the website
Slow website
No game provider filter

Interesting facts

The company focuses on both casino and sports betting
Small casino targeting India

Author & Guarantor: Lala Montano Last updated: 23 Jan 2024 Anything incorrect or missing? Let me know

PureWin Casino bonuses

Browse all bonuses offered by PureWin Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of PureWin Casino

This is a place to share experience with PureWin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

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Rated by 1 user

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Casino Guru

We want players to understand gambling.

bettorindia

Novice

• 2 years ago

I never seen a casino Lke Purewin. I have Deposited 10000INR and Got `10000INR freebet and won 20000INR then withdrawl. I woke up morning and I checked My account is Blocked and unable to login. Checked with live chat team they are saying due to terms and conditions they closed. I asked them even return My depsoit Money but they told they will not return as per the companies policy. I don't understand that first time depsoit and first time withdrawl then closed account.

Please stay away from Purewin Not a proper site. if you loose they will enable to login and deposit but even if you try to withdrawal first time also they will close your account.

#STAY AWAY FROM PURE WIN. DON'T LOOSE MONEY UNNECCISARLY

No Positives

All Negativies

Safety Index of PureWin Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PureWin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.9/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

Average value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Warnings

Unfair terms and conditions

This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).

Complaints about PureWin Casino and related casinos (33)

33All0Opened7Not solved8Solved18Rejected

Complaints directly about PureWin Casino

No reaction, passive regulator

Black points: 152

Disputed amount: 15,000 INR

Deposit not credited.

The player made deposit but it wasn't credited to his casino account and the casino went unresponsive for 2 months. There were no more updates to this complaint.

Read more on: askgamblers.com Submitted: 10/2022

No reaction, passive regulator

Black points: 100

Disputed amount: 2,000 INR

Player’s winnings haven’t been received yet.

The player from India has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The casino has stopped responding to the complaint and it was closed as "unresolved".

Read moreRead less

Submitted: 23 Sep 2022

Case closed

Disputed amount: 23,000 INR

The player's deposit was not credited.

The player's deposit was not credited to his casino account. The complaint was resolved as the player's deposit was credited.

Submitted: 09 Sep 2022

Case closed

Disputed amount: 3,500 INR

Player’s deposit has never been credited to their casino account.

The player from India has deposited money into casino account but the funds seem to be lost. It has been resolved.

Submitted: 26 Sep 2021

Case closed

Disputed amount: 88,000 INR

Player’s withdrawal has been delayed.

The player from India has requested withdrawal a week ago. It hasn’t been received yet. Player’s complaint has been resolved successfully.

Submitted: 07 Sep 2021

Player stopped responding

Disputed amount: 25,000 INR

Player’s questioning wagering requirements.

The player from India is complaining about unclear bonus terms. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 26 Jul 2021

Player stopped responding

Disputed amount: 20,000 INR

Player’s deposits have never been credited to his casino account.

The player from India has deposited money into casino account but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 21 Jul 2021

Player stopped responding

Disputed amount: 15,000 INR

Player’s deposit has never been credited to his casino account.

The player from India has deposited money into casino account but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 08 Jul 2021

Case closed

Disputed amount: 21,000 INR

Player’s account was blocked.

The player from India had their account blocked without further explanation. After the complaint was reopened, we received evidence that bonus terms were broken. The player acknowledged it and, eventually, got his deposit back.

Read moreRead less

Submitted: 05 Jul 2021

Player stopped responding

Disputed amount: 62,000 INR

Player’s struggling to complete account verification.

The player from India was complaining about the lengthy verification process. At first we closed the complaint as "unresolved" because the casino failed to respond. Later the complaint was reopened as per the casino's request. Even though we assumed that the issue was resolved, without confirmation from the player, we were forced to reject this complaint.

Read moreRead less

Submitted: 26 Jun 2021

Player stopped responding

Disputed amount: 9,000 INR

Player’s deposits have never been credited to his casino account.

The player from India has deposited money into casino account but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 14 Jun 2021

Other

Disputed amount: ??

Player experienced problems with a game.

The player from India was playing a game, but then a technical glitch occurred. We were forced to reject this case, since we weren't able to prove that this was the casino's mistake.

Submitted: 03 May 2021

Case closed

Disputed amount: 5,900 INR

Player’s deposit has never been credited to their casino account.

The player from India has deposited money into their account but the funds seem to be lost. Payment was rejected by the bank but then it was succesfully deposited info the player's account.

Submitted: 17 Apr 2021

Case closed

Disputed amount: 660,000 INR

Player’s withdrawals have been delayed.

The player from India has requested several withdrawals a week ago. They have been pending since. The complaint was resolved as the player received his winnings.

Submitted: 05 Mar 2021

Player stopped responding

Disputed amount: 30,000 INR

Player’s experiencing difficulties contacting casino support.

The player from India has been trying to contact casino support without being successful. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 17 Jan 2021

Other

Disputed amount: 2,522 INR

Player’s criticizing false advertisement of bonus.

The player from India has tried to wager an advertised bonus without being successful. We’ve rejected this complaint as per the player’s explicit request.

Submitted: 26 Dec 2020

No reaction policy, passive regulator

Black points: 12

Disputed amount: 4,000 INR

Player’s real money has been converted to bonus.

The player from India had a bonus added to the account without his consent. The complaint was closed as "unresolved" as the casino did not respond to us.

Submitted: 21 Nov 2020

Player stopped responding

Disputed amount: 12,000 INR

Player’s withdrawal has been delayed.

The player from India tried to withdraw his winnings in multiple installments, but all of his withdrawal requests have been pending. We rejected the complaint because the player stopped responding to our messages and questions.

Read moreRead less

Submitted: 18 Nov 2020

Case closed

Disputed amount: 4,000 INR

Player’s deposit has never been credited into his account.

The player from India has made a deposit, but it is taking longer than usual to credit the payment to his casino account. His funds were returned, therefore we closed this complaint as resolved.

Submitted: 25 Sep 2020

Player stopped responding

Disputed amount: 9,000 INR

Player’s withdrawal has been delayed.

The player from India has requested a withdrawal three weeks ago. Unfortunately, the whole amount hasn’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

Read moreRead less

Submitted: 19 Sep 2020

Player stopped responding

Disputed amount: 1,500 INR

Player’s deposit has never been credited to his account.

The player from India has deposited money in to his account, but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 19 Jun 2020

Player stopped responding

Disputed amount: 1,500 INR

Player’s deposit has never been credited into his account.

The player has deposited money into his account, but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 17 Jun 2020

No reaction policy, passive regulator

Black points: 24

Disputed amount: 1,600 INR

Player’s account has been closed.

The player from India has deposited funds into his account. Later, the account was suspended for security reasons. The player requested his deposits to be refunded. We closed the complaint as ‘unresolved’ because the casino failed to reply.

Read moreRead less

Submitted: 18 Apr 2020

Insufficient evidence from casino

Black points: 363

Disputed amount: 45,000 INR

Player’s winnings have been cancelled.

The player from India had his winnings voided due to “promotion error”. The casino stopped responding to our messages and didn't provide a proof of their claims, therefore we closed this complaint as 'unresolved'.

Read moreRead less

Submitted: 11 Mar 2020

Player stopped responding

Disputed amount: 3,980 INR

Player’s deposit bonus has not been activated.

The player from India didn’t receive bonus on his first deposit. Additionally, the player is dissatisfied with casino support. We rejected the complaint because the player didn't respond to our messages and questions.

Read moreRead less

Submitted: 25 Feb 2020

Complaints about related Mint.io Casino (Same management)