seb22's reviews

Casino Guru

We want players to understand gambling.

1 year agoOriginalTranslation
Processed My Pending Payout Just Won't Live Support sucks!!! Site is also bad in general Support always has the same excuses ....
  • Everything on this page
  • Support sucks
  • Withdrawal will not be processed
  • Doesn't edit anything
Automatic translation:
1 year agoOriginalTranslation
15 euros paid in immediately today was also debited immediately! Unfortunately nothing on the casino account and in the transaction list it says rejected why I didn't get any money back and there is nothing in the casino account either the live chat or support doesn't help shit site !!!!! I wrote to the casino via email and there is no response, so it's useless!!!!
Automatic translation:
Casino Rocket
1 year ago
Hello Seb22,

Thank you for providing feedback.

I'm sorry to hear that your experience with us was unpleasant.

I completely understand your disappointment. Waiting for a while for your deposit to be posted can be inconvenient as we realize that you would love to play and have some entertainment.

In most circumstances, the deposit reflects immediately on your account; however, there may be times when the payment service provider is experiencing technical difficulties.


If you could kindly supply me with your email address, I would be more than happy to look into your account to find out what the issue could have been.

Please let us know if there's anything else we can help you with. You can contact us on contact@rocket.com or you may contact our Live Chat thatis available 24/7.

Sincerely, Casino Rocket
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news