I give 4 of 5 as there is always room for improvement...
OG Palace must have made some recent changes because I have nothing but good things to say. I am VERY skeptical in general of where I place my information as well as my cash. I redeemed a new player no deposit bonus. I won, met the low wagering requirements. I was treated well by CS, given specific instructions as well as updates and what to expect along the way regarding verification of my account etc. I did have to make a small deposit since I never played there before but that is standard for the industry from what I see. I received my winnings via Bitcoin and from requesting payout to receiving it this process took less than a week. They are very generous with free spins and loyalty rewards and do not trip about back 2 back no deposit bonuses. If they place free spins or tokens on your account it is yours to play with regardless of whether or not you deposit in between. There is a standard restriction to play only Rival games on almost all bonuses but that seems to be standard now for Rival providers. I myself do not like to have restrictions on my deposits so I don't generally use deposit bonuses. However they do have low wagering requirements especially compared to other casinos. Some chat agents come across a little bit sketchy at first but if you don't lose your cool and trip out on them right away they warm up to you. Imagine the types of people they deal with daily...customers are not always right.