Now, I started doubting I’ll see the BTC at all. 3-5 days is too long for a Bank transfer via SWIFT, not to mention crypto.
To be completely fair, then make it work as deposits - instant. And speed up KYC since it’s really necessary to be fast in thia industry.
Slow slow slow so I’m losing trust but can be easily improved. When it gets faster, instant crypto and 1-2 days for Kyc, my rating will be higher. Negative since I never seen someone needs 5 days to sens 500 bucks in BTC and we, the players always look ar Withdrawals speed as the most important aspect of a casino. Just as we can’t play without depositing, we also can’t and do not want to play without successful and instant withdrawal, especially when it’s crypto.
- Interesting slots with decent RTP
- Good promotions - conditionally (if they process my witdrawal in BTC)
- high bonus offers with no or low wager requirements on deposit
- Withdrawal speed: BTC wd is slowest I ever seen: 3-5 days is ridiclous. I’m in 4th day of waiting to be processed.
- KYC - also slow ans I’ve sent all they asked for immediately after the withdrawal request.
- Support not really doing much to help or reply in a matter that will make me trust a new casino.