8 months ago
Garbage casino. Scams and lies and shit customer service. Given then proof of unfair casino standards and was ignored. And then told on this site that im lying lol, look at the uploaded pics buddy it’s right there. 50 bucks on modifiers to win 63 cents? Yea no. 4 pages of spins at 10 a page? With 2 payouts? No that’s not a game of chance, sorry im not stupid, and yes there is proof of my claims by what I just said. My gaming history speaks volumes
- They have actuslly paid me out since I made this post but this amount still wasn't addressed or paid
- Awful customer service.
- Even the people they have come on here to defend them sound like they don't even know whay they are talking about lol, so just so you "readers" know
- Never buy modifiers on any game cause they wikk chew you up and spit you out, no one on this planet is gonna buy that crap, (oh 50 on a modifer, ill sy least get half of tbsg back, naw you get 63 fucking cents and then theu try to justify it as "darn luck"
Yukon Gold Casino
8 months ago
Hi chadwkerr. I can see you are upset because you had a disappointing play session at the casino. Unfortunately gambling does not have any guaranteed returns, even more so when the bets you are placing have a high volatility.
Regarding your comments to our support staff about having proof that we are "going against casino standards", we have independently reviewed Random Number Generators, the results of which are published on our website by Independent Auditors: https://secure.ecogra.org/certification/0399b28e-0a60-4727-b8f5-1c65ca93f73f
Our payout rates are an average of all bets made by all bettors. This means that some players will end up with more money than they deposited, and some will end up with less. The longer you play, the closer to these margins you will get. Your current lifetime payout rate is 96.19%. This means that for every $1 bet you have placed, you have received $0.9619 in return. You can see the average percentages at the link i provided above. For April, slots is 97.75 so you are not far behind this. If you look back at March, Slots was 95.74%. So you can see that there is no scam happening here. As I mentioned, the longer you play, the closer to this amount you will become unless you have a big win, withdrawal, and never deposit again.
This explanation was warranted to give the readers a clearer view of this complaint since there is no evidence here to backup the claims made.
I should also mention I've worked for the casino for 20 years. In case the readers don't think I know what I'm talking about ;)
Regarding your comments to our support staff about having proof that we are "going against casino standards", we have independently reviewed Random Number Generators, the results of which are published on our website by Independent Auditors: https://secure.ecogra.org/certification/0399b28e-0a60-4727-b8f5-1c65ca93f73f
Our payout rates are an average of all bets made by all bettors. This means that some players will end up with more money than they deposited, and some will end up with less. The longer you play, the closer to these margins you will get. Your current lifetime payout rate is 96.19%. This means that for every $1 bet you have placed, you have received $0.9619 in return. You can see the average percentages at the link i provided above. For April, slots is 97.75 so you are not far behind this. If you look back at March, Slots was 95.74%. So you can see that there is no scam happening here. As I mentioned, the longer you play, the closer to this amount you will become unless you have a big win, withdrawal, and never deposit again.
This explanation was warranted to give the readers a clearer view of this complaint since there is no evidence here to backup the claims made.
I should also mention I've worked for the casino for 20 years. In case the readers don't think I know what I'm talking about ;)
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