1 year ago
This casino will ask for your grandmothers proof of addres when you win big 😂
Deposited 500 made 3000 with that ok nice but then after came the sad procces of verifying myself first my id ok no problem send that proof of addres ok also send that then they kept asking me for proof of payment with astropay which is basically impossible to get u can’t get the proof on the app neither on the site so u are stuck in a loophole while waiting for your 3000 withdrawal the support team also doesn’t help they keep saying try web version to find the proof of payment bla bla they dont know themselves where to get this proof so it’s basically all so that I just gamble my profit and they won’t have to pay me out.
The sad ways of this casino got me to play the 3000 and lose it all even though my withdrawal was pending they saw that is was playing and canceled it so that I would play the 500 to with the rest that I lost.
They will say it’s in the rules and the kyc is important but we all know they have sad tactics.
So never never play on this casino if U want to win big or even small!
Deposited 500 made 3000 with that ok nice but then after came the sad procces of verifying myself first my id ok no problem send that proof of addres ok also send that then they kept asking me for proof of payment with astropay which is basically impossible to get u can’t get the proof on the app neither on the site so u are stuck in a loophole while waiting for your 3000 withdrawal the support team also doesn’t help they keep saying try web version to find the proof of payment bla bla they dont know themselves where to get this proof so it’s basically all so that I just gamble my profit and they won’t have to pay me out.
The sad ways of this casino got me to play the 3000 and lose it all even though my withdrawal was pending they saw that is was playing and canceled it so that I would play the 500 to with the rest that I lost.
They will say it’s in the rules and the kyc is important but we all know they have sad tactics.
So never never play on this casino if U want to win big or even small!
- Withdrawal fee
3
Wizebets Casino
1 year ago
Hello there!
We would like to express our sincere apologies for the difficulties you faced during your visit to our casino. We understand that it may have been frustrating for you and we want to assure you that we take all customer concerns seriously.
We want to clarify that our casino has numerous satisfied customers who have received their winnings without any issues. To create a withdrawal request, every customer must go through the verification process. It is necessary to be done due to Anti Fraud and Anti Money Laundering policy, which we strictly follow.
We also make sure to provide our customers with comprehensive information on the verification process to avoid any confusion or inconvenience. If you encounter any difficulties, we encourage you to contact our support service immediately, and our team will be more than happy to assist you.
Kind regards,
Wizebets Casino
We would like to express our sincere apologies for the difficulties you faced during your visit to our casino. We understand that it may have been frustrating for you and we want to assure you that we take all customer concerns seriously.
We want to clarify that our casino has numerous satisfied customers who have received their winnings without any issues. To create a withdrawal request, every customer must go through the verification process. It is necessary to be done due to Anti Fraud and Anti Money Laundering policy, which we strictly follow.
We also make sure to provide our customers with comprehensive information on the verification process to avoid any confusion or inconvenience. If you encounter any difficulties, we encourage you to contact our support service immediately, and our team will be more than happy to assist you.
Kind regards,
Wizebets Casino
