miomio59's reviews

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2 years agoOriginalTranslation
I won 400 euros but can't withdraw the money. They just keep asking for a bunch of documents for verification even though I've already submitted everything. When their email arrives, there is never a name of a person who sent the email, so it is a standard template they send out all the time where it says which documents they need to be able to pay out the money. This is repeated again and again without any result. This casino is terribly dishonest. Do not play on Stelario because you are being scammed.
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  • No human contact with their staff.
  • They don't pay out any winnings
Automatic translation:
Stelario Casino
1 year ago
Dear MIOMIO59,

According to the rules of our casino, withdrawals will be made after the verification procedure is completed. Please provide the requested document to the Finance Department email.

We are looking forward to seeing you again! Wishing you good luck!

Please, if you have any questions or difficulties, please contact Live Chat 24/7 or e-mail support@stelario.com
We are always happy to help you.
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