mws813's reviews

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2 years ago
I am vip here but the bonuses they give are pathetic. I deposited about $500 tonight at vip level and they gave me 20 spins on bgaming slots at lowest possible bet. They really don’t seem to want my business lol. I would play a lot more if they took care of their players better
  • Fast payout
  • Good games
  • Bonuses suck
  • Low cashout limits compared to other places I am vip
2 years ago
Fast payouts and fun games! Only thing I wish was the promo were better. Overall great though and fast support

That was my review before, now that I have been playing here awhile I need to update it. First of all after one good night of gaming the games seemed literally turned off and I lost thousands. Then comes the poor loyalty bonuses and recently after a night of playing over $3000 through I was given a $80 free chip. The terms and conditions state that this bonus has 20x playthru and 5x max cashout. Well instead they literally made up terms and said 40x playthru which I made but then it took all my winning except $160 which is 2X and manager Ralph said that is max cashout of bonus. Now I always check the terms and I did by clicking on the info button of the bonus in the cashier and it plainly said general terms and conditions apply with a link to those and I ready them and it said for free chip it is max 5x cashout so should have been $400 not $160. I argued with Ralph until he admitted that the bonus has no terms and conditions listed on the site and they can basically make it up as they go. Now why would anyone play large amounts of cash for a max $160 with 40x play thru I am a big player not a new one. If a casino will screw you out of $400 on purpose imagine what they would do if you win $50,000. Avoid this place at all costs!
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  • Made up terms
  • Scam artists
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