mario888's reviews

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1 year agoOriginalTranslation
Requested a payout of 500 euros on 12/23/2022 and it was rejected, but was then no longer credited to the account. This is a criminal scam!
  • criminal fraud
Automatic translation:
TonyBet Casino
1 year ago
Hi!
We are very sorry to hear that you had this experience while using our website. We always strive to process our customers' withdrawal requests as quickly as possible. In order to make this possible, however, we must first verify your identity.

Please note that it is never our intention to withhold client funds however all procedures must be completed in accordance with legal terms and conditions.
We hope that you will give us a second chance. Please contact us at info@tonybet.com and we will surely find a suitable solution.
2 years agoOriginalTranslation
scammer software. 5000 EURO in 4 weeks - zero profit - they're sitting somewhere in Curacao and rip people off - and this rating here at Casino Guru is a pure rip off!
  • HANDS OFF
  • DONT PLAY THIS CASINO
Automatic translation:
Jet Casino
3 weeks ago
Hello, dear player! Thank you for your feedback. We're sorry to hear about your negative experience. We take all concerns seriously, and we strive to provide a fair and enjoyable gaming experience for all of our players.

It's important to clarify that we operate under strict regulations and licensing, ensuring the safety and transparency of all transactions. We encourage you to reach out to our support team directly to address any issues you’ve encountered, as we are always open to resolving concerns and providing assistance.

We also want to highlight that outcomes in online gaming, such as slots or casino games, are determined by random number generators, which ensure fairness and unpredictability. We understand that losses can be frustrating, but please know that we are here to assist and support you.

If you have any specific issues you'd like to discuss or if you need help with anything, please contact our customer support team.

Best regards,
Jet Casino!
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