Even though I have requested a ban and stated that I am addicted to gambling, the casino refuses to block my account before a cool off period of 24 hours!
Obwohl ich eine Sperre verlangt habe und mitgeteilt habe, dass ich spielsüchtig bin, weigert sich das Casino vor einer cool off Periode von 24 Stunden meinen Account zu blocken!
Hi!
We are sorry to learn that you have encountered this issue.
Please, keep in mind that such are the rules on our website. This period is necessary to ensure that your intentions are serious and that there will not be any aditional issues after your account is blocked. As soon as you confirm your blocking request, your account will be blocked as you requested
Respectfully,
Fairspin