PrimaPlay Casino - Player’s enquiring about withdrawal conditions of No Deposit bonus.

I cannot know what are the withdrawal conditions of my welcome bonus without deposit. There is no chat, no phone, no email.

I would already make an income through Netteler, and I have Netteler's active account to collect ..

But I don't want to enter a Casino that probably won't pay me.

Can you help me? what dou you recommend?

Do you have any way to contact PRIMAPLAY?

Thanks for your attention!

Hello,

Thank you very much for submitting your query. I have checked the promotional offers and their terms and conditions, and this is what I found:

$50 FREE CHIP: Code PRIMA50

New Players Only. The bonus should be wagered 50x on Slots, Keno and Scratch Card games only. Maximum withdrawal is $100. All bets placed must be $5 or under. Bonus is non cashable. Bonus balance will expire after 48 hours if wagering requirement is not met. Standard Casino terms and conditions apply. In order to withdraw your account must be verified and at least one deposit is required. Winnings must be withdrawn via BitCoin. In order to redeem your code please visit the cashier section of the casino lobby select the coupon tab and click "available coupons."

"If your account is funded exclusively with non deposit offers we may zero your balance after 48 hours of inactivity."

Please let us know if this information was helpful. Looking forward to hearing from you.

Best regards,

Petronela

If the problem is that there is no way to contact anyone to be able to make the entry through the chat, to ask for the requirements and to be able to capture the conversation, because I imagine that if I make an entry in these conditions and I earn something ... How can I withdraw it?

I want to deposit something and be able to withdraw my balance, but not without any guarantee ... this casino I think has more reputation than it deserves if you can't even get in touch.

I was very very careful respecting the betting requirements. i am entering daily so that they do not eliminate the balance.

But seen what is seen is a trap bonus impossible to collect. I reached 2000 dollars and when I fulfilled the requirements I stayed at 100. I make the withdrawal but the balance returns to my account instantly and nadi contacts me

Hello,

Your winnings have been capped at $100 as that would be a maximum wthdrawal from a No Deposit bonus. Could you please advise which payment method you have chosen to withdraw you winnings? Winnings must be withdrawn via BitCoin. Thank you in advance for your reply.

Hello,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.