The player from Germany has a negative experience in the casino. We closed the complaint because the player stopped responding.
How that annoys me, you pay in and then you have to read on another forum that doesn't have a license and doesn't accept players from Germany. That's cheating
Dear bell2410,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Playfina Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?
Do I understand correctly you deposited in the casino? Is the casino withholding your winnings?
Please note the casino is licensed under Curacao Antillephone, which can be verified on the casino website here, by clicking on the validator:
I will be waiting for your reply patiently.
Best regards,
Tomas
The screenshot says that no players are accepted for Germany. And also don't have a license, who should you believe now
I can't comment on what other information can be found on another website.
If there is a specific negative outcome after your dealing with the casino you need our help with, please let me know, otherwise, I will reject your complaint as unjustified.
I'll await your reply.